We were with our family on New Year's holidays. I liked everything, a lot of play areas for children of different ages. I still walk at home in my issued slippers))
I liked it very much with my grandson. But water is not allowed to be brought in. We wanted to have a snack next to coffee. There are no places. And the center itself is big. A lot of things for children.
A nice, large,spacious and probably cozy Children's entertainment center for children, the main thing is to have fun for children, we were for the first time and hopefully not the last time we LIKED it!
It's not a bad place for children, they have fun there, a lot of locations, music.. In the adult's opinion, there are 4 employees in the play area looking after the children, but this is not enough. They just stand and look into the hall, and they don't want to know what's going on behind their backs. They do not instruct children in any way on the rules of behavior on a trampoline, and when one child jumped on another and kicked the chest hard, no one even paid attention and did not offer a medical examination (which, surprisingly, is there). In the maze area, the little one got confused and started screaming and crying out of fear, the girl who should keep order as she sat on the phone, nothing has changed. I just turned around for a moment, in the direction of the scream.. My boys took the baby out and helped him find his mother. The kitchen is very weak, well, just a canteen with restaurant prices. It was the most delicious pizza and the most sugary compote. For that, garlic was stuffed into the sauce for a children's holiday, which would not seem enough to an adult, although they asked in advance without garlic. They were not allowed to bring their own cake for a children's holiday, they ordered it from them (it costs from 16,000 tenge per kg), so-so cake, housewives prepare such for tea ...
In general, if you go there for 2-3 hours with one or two children, then you can. To arrange children's holidays there is the worst option, believe my experience.
The center has deteriorated very much, children are not allowed to drink water!!! Do they ask the child to go out into the wardrobe alone so that he can drink there?! What kind of wildness is this???Only water and drinks bought from them are allowed. This has never happened before. The kitchen has also become worse. We have always gone to you, but we will not come anymore, there are more worthy centers!
Do not eat in the cafe, which is located with the heirs, got poisoned, well, okay, the one-year-old son vomited and diarrhea for 3 days, lost a lot of weight, it hurt to watch, it's just awful.
Children really like the game room, the menu in the cafe is expensive, drinks are also expensive, places are no matter how for children, I would like a little cheaper, then you could not go to another place to have dinner.
The institution itself is not bad, but the bad thing is that the child cannot be left. It is necessary to be accompanied. And plus, the parent must additionally pay for himself and this is a prerequisite.
The air conditioning system does not cope with its task. With small children, there is nothing to do there - others will demolish and not notice. It would be great if there was a separate area for kids
The children liked it very much, they were satisfied. Friendly staff. There are many attractions. Delicious food. The most important thing is that everything is clean and the lighting is good.
A great entertainment center for children! I drove my own, they really liked the price corresponds to the quality! I advise you for residents and visitors of the city!
I liked everything, I spent the night with my son, the children had a good rest, we sat, all orders were served during, one minus at the entrance of the atrium, they don't clean in the snow, plus it's slippery at least lay a carpet, bare granite is still polished,
The center is located on the second floor, the ground floor is empty, because of this it is very cold, we were in January. The children's playroom is quite large and is separated by a glass partition, although it was warm there
On our birthday, we visited the Nauryzbai Batyr Heirs Center. It was the first time. And there was a pleasant surprise in the form of a free visit by the child to the center, it was only necessary to pay about 800 tenge for socks. There is a cafe in the very center, but we waited for a very long time although there were no people. My son had fun for about an hour and a half, and then he got bored. There were a lot of children, although it was Tuesday. The menu in the cafe is not bad, I advise you to take salads, colored dumplings, but I do not recommend ramen!!!! They have programs for the birthday boy and his friends, but we didn't know about that. And it was a little insulting to my son that someone was being congratulated by animators with contests, but he was not. It would be cool if they had a pastry for dr on the menu. There are people on duty at the amusement center, so to speak, and they can help if anything happens. By the way, the staff makes sure that adults wear masks, which is very important at the moment. I've heard that the cent heirs in the Maxim shopping center are bigger and more interesting. And for non-birthday people there was a 1 + 1 promotion)))) in general, I advise you. It is better to let the child run, climb than to stick in the phone. I hope it was useful.
The attitude of the staff towards people deteriorates every year. At the entrance, the cashier does not warn about the promotion (for example), they barely answer the question. It is not possible to reach the waiters.
A good entertainment center for children and parents.
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Арман Смаилов
Level 10 Local Expert
June 20, 2024
I personally liked it, you pay once at the entrance and relax without restriction. And you can stay for a long time, because there is something to occupy the child.
It's a great place. The children liked it very much.
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Карылгаш Каипова
Level 4 Local Expert
January 10, 2023
I liked everything, the adults had a good rest, the kids had enough of playing. I would especially like to mention the show programs, which are very interesting and exciting.👍
I recommend visiting ☝️
The "Heirs" themselves are already "getting tired" slowly, the replacement devices are in the majority, the feeling that they are "living out" their century, but children can still play))) The center itself, in which the "heirs" is something with something, who will understand who is not, go- it's creepy)
Recently, we were literally there for the first time at all.
About 10 adults and 10 children were invited to celebrate their birthday.
The very concept of norms. But the service and the kitchen.
As it turned out, in fact, you can't go there with your cake, which the birthday people were not warned about when booking. I think that the Admin should have definitely said this in advance, because usually you can have your cake everywhere.
As a result, because of this cake, surveillance simply began on us, they immediately decided to confiscate it altogether, so that it would not even be in the box in the hall. They don't have their cakes ready, only to order. As a result, when trying to eat at least a piece of your cake on a birthday paid for by you, the hosts of the holiday and all the guests listened to long, sarcastic lectures about conscience, upbringing, etc. The holiday was spoiled by this very much. And the impression of the organization is completely different.
The kitchen sucks. As we understood, they do not cook on the spot and food is brought to them. Everything is served in a variety of ways. Snacks can be brought first, then hot dishes and salads at the end. Their lemonades are not very good at all. From the word at all.
Also in terms of hygiene. It's terrible fuuu and vak about going to the toilet. There is one large toilet at the end of the game room. That is, all adults walk across the hall in their disposable slippers and then spread all the bacteria and urine splashes, etc. throughout the children's hall, where children of all ages run, crawl and tumble. Also, the children themselves are given socks for playing and they visit the toilet with a tiled floor in socks 🤦🏾♀️🤦🏾♀️🤦🏾♀️ cold floor one, wet floor two 🤦🏾♀️🤦🏾♀️🤦🏾♀️ It's just trash and completely unsanitary.
We, as guests, have drawn conclusions:
1. Don't set foot there anymore.
2. Even if they invite you to visit, we will strongly discourage you from holding a holiday there.
In principle, it is good. So far, everything is relatively fresh and whole. The children played for 7-8 hours for the first time. Of course, I would like more variety, but it's so good. The cafe is quite expensive, but tolerable. Let's go to other ones, I hope it's different for a change.