The consumer decided to sheathe the house with siding. I found a Seller on the Internet - NASHI GROUP LLC UNP 191296092 and entered into a dialogue with him on the choice of goods and delivery conditions. Since it was important for the Consumer to meet the deadlines for the construction and installation work of his house and to pick up the material, she specified the delivery time of the goods to the warehouse. The Seller's employee explained that the delivery of the goods is carried out within 3-5 working days from the date of receipt of funds to the organization's current account. These conditions satisfied the Consumer and she decided to conclude a purchase and sale agreement with NASHI GROUP LLC. On the same day, she transferred the full payment for the material to the Seller's account. The next day, the funds were credited to the Seller's checking account and this meant that the order would soon be delivered to the warehouse, but the goods were delayed. Ignoring the delay, the Consumer decided to purchase some elements of the exterior decoration of the house, signed a second contract and also paid for her purchase in full. The total amount of the transaction under the two agreements amounted to 6,295.99 rubles. But the goods did not arrive at the Seller's warehouse at the appointed time and the Consumer missed the deadlines for carrying out repair work. Outraged by the situation, the Consumer asked NASHI GROUP LLC to return the money paid for the first contract to her. Having not received satisfaction of her claim, she appealed to the Polotsk district organization of the Public Association "Belarusian Society for Consumer Protection" (ABOUT NGO "BOZP") with a request to provide assistance in protecting her rights. Employees of the NGO "BOZP" sent to the Seller a demand for the restoration of Consumer rights, as well as a demand to pay a penalty for violating the deadline for the refund of the amount paid under the first contract and to pay moral damage to the Consumer. After that, NASHI GROUP LLC returned 33.35% of the total amount of payments to the Consumer, and kept the amount of 4,195.99 rubles for itself. The consumer realized that the Seller did not want to settle the conflict voluntarily and asked about the NGO "BOZP" to protect her interests in court.
As a result of the court sessions, the court ruled in favor of the Consumer, satisfying all the requirements of the NGO "BOZP", namely, to return the remaining amount of advance payment for the goods, pay a penalty and compensate for moral damage, pay a fine, as well as reimburse other court costs. But unfortunately, NASHI GROUP LLC does not comply with the court's decisions.
Dear Consumers, be careful and attentive when cooperating with NASHI GROUP LLC!
Our Group company deserves the highest ratings. We were satisfied with the quality of service, the professionalism of the staff and the efficiency of order fulfillment. The company's specialists are always ready to help with the selection of materials, provide advice and answer all questions. Separately, we would like to note the individual approach to each client and attention to detail. Due to this, the process of buying and installing the roof and facade went smoothly and without problems.
A disgusting organization. We have disrupted all deadlines for the manufacture of a metal roof. The production time was stated to be 2 weeks, in fact, a month and a half has passed and there is still no metal. The manager is completely incompetent. It seems that this situation is normal for them. There are absolutely no attempts to resolve the conflict. It is better to think 100 times and sign a contract with another organization than to contact this company.
You agree with the sales manager that you will be with them at X time (office hours), you come to no one, you just came in vain and still does not pick up the phone.
The office itself is located on the territory of the Litmash plant, you just won't go to them until they come out (I wonder if there will be a conflict, will they let you into the office? )
The website says: that they do not take prepayment, in fact, this is not the case.
Very expensive delivery is also not indicated on the website.
We purchased Vox Max 3 siding from this company for finishing the facade of our house. The staff advised and helped us calculate the required amount of material, taking into account the size of our house and the installation features. Thanks to their professional advice, we avoided the extra cost of buying extra siding. The materials were delivered quickly and accurately. We are happy that we chose this company.
In my opinion, our Groups made the right choice, preferring metal tiles for our roofing needs. The strength and durability of this tile exceeded our expectations, providing excellent protection for our home. Although the initial cost was slightly higher compared to other options, the quality and aesthetic appeal justify the investment. In general, I highly recommend metal roofing to anyone who is thinking about roofing materials.
I took metal tiles here. In general, normal shingles serve well. I ordered it through the website. At first they were delayed, but then they brought everything in integrity and safety. The price is adequate. The support helped to calculate the required amount of material. We will need more tiles soon and I think I will order here again. Since this service has already been verified.
I contacted this company in early February about the purchase of metal tiles. I was pleased with the choice, the prices here are quite adequate, so I was able to meet the planned budget without any problems. Special thanks for the timely delivery! The metal tile is of good quality, there are no problematic issues in this regard. If necessary, I will buy here again
I do not regret at all that I turned to the Nashi Group company. I ordered construction materials through the website. There were no difficulties when ordering, everything went smoothly. There were no problems with the delivery either. The corrugated board for the fence and the modular roof tiles arrived on time without delay. There are no complaints about the quality of the materials. I will contact the company again.
I tried to buy metal tiles from this company in November. I paid 100% immediately. Delivery was promised for the beginning of December. At the end of December, I realized that it wasn't even ready yet, although the manager claimed that "we can't take it out of the warehouse because of other orders."
I asked for a refund, and there was zero reaction within a week. Then he went to court. Of course, it lasted for a long time, but six months later the executive authorities returned the money.
Judging by the reviews, this is the standard process of this organization, so if you value your time, it's better to contact a more reliable company
I ordered metal tiles with additional elements from this company. I paid the entire amount in advance on February 19. We promised to fulfill the order within 30 days according to the contract. As of June 1, there is no product. The service is disgusting. They promise to sort it out and call back — they don't call back. They talk and talk themselves out of it. They have been promising to deliver materials to the facility for several weeks. We even agreed on the date and time of delivery, discussed the route. I've been waiting all day. Nothing was brought. The tubes are not being removed. The construction site is idle.
I highly recommend this company. There are many punctual and obligatory resellers in the city.
We have been cooperating for quite a long time. Over the entire period, we have established ourselves as a reliable supplier. They did not fail with the delivery of the order, and sometimes they received it earlier than agreed. Payment forms are convenient, sometimes we pay upon receipt. There are no complaints about the quality of the materials, everything is clear according to the specifications in the order. A reliable, time-tested partner.
We ordered metal products for the roof from our Groups, for major repairs.We signed a contract, the production time is 5 days, we paid 70% of the cost.
A month later, nothing has been made, all construction deadlines have been disrupted, they are constantly being fed breakfast, they do not call back.We wrote a claim for a refund - the director of Our Groups advised us to go to court, because he is not going to voluntarily return it.
If you want to stay without money, without materials and listen to a boorish attitude, then contact this organization.
We ordered (as a legal entity) mastic and roofing materials from this company. I paid the entire amount in advance . According to S.F., the delivery time is 2-3 working days. There is no product as of July 2. They refuse to return the money. They don't promise anything concrete. We wrote a claim for a refund, no response was received.
I do not advise you to purchase goods from this company.
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Татьяна Старчикова
Level 5 Local Expert
February 7, 2024
I did not lose the choice of the store. It was necessary to replace the tiles in our country house. The purchase was very successful. We chose a beautiful and high-quality material that perfectly matched the style of our house. The prices here are pleasant, not overpriced, and I also liked the large selection. I am happy with the purchase here, the only thing I would like to recommend is at least some kind of sign for the store.
I ordered skylights for 14k in early October!
At the moment there are no windows or money!
The whole construction site became one of them....
4 months of promises of delivery, then claims, then promises again, the result we can not deliver, we will refund the money ...
But of course we did not return anything....
GO AROUND!
Now he is suing them and there is still time until the court returns the money and the construction is worth it...
I have applied several times.
There is a product on the website: in fact, it is missing. The wording is the same: the product is over, delivery is not expected - apparently, it never was.
Disgusting.
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Дамир Тарасов
Level 17 Local Expert
June 7, 2024
It was here that we decided to turn, looking at the result of our neighbors in the suburban area. My wife and I have been dragging our feet for a long time, it's time to put up a new fence at the cottage. We ran through the catalog, there are interesting options here, but we began to stick to our initial plan, and took the C8 Corrugated board in its green heyday. We like both the visual and the material, plus the conditions turned out to be favorable. So the whole process was easy, I didn't have to be nervous.
We ordered facade tiles from them. Now we have the most beautiful house in our dachas. There is still a fence in the plans, while we are pricing, but there is a lot to choose from. I definitely recommend it.
Their website nashy.by .
I made an order through the shopping cart, called back and said that everything was in stock, they could deliver. Only due to the fact that it's not the season, they don't have their own transport now, they hire third-party organizations. And these third-party organizations are not trusted, so they ask you to bring money to the office in advance. He brought it, and they immediately forgot about me. I was the only one who called and found out that the server was down, then the account was blocked, then my money was gone.
Arrogant.
I read the reviews, their scheme is working, they need money, they lure out an advance payment and use other people's money as much as they need. But if they work, it means that they eventually give the money away only when they want to. I think they are not given loans for some reason, and thus they are credited at the expense of the population.
I did not wait and wrote a statement a week later. Another 10 days have passed since the law enforcement machine started working. In general, after 3 weeks I was able to collect the money. They are very afraid of the police, they immediately gave it away.
So don't mess around, just pass by.
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Show business's response
Роман Антропов
Level 8 Local Expert
March 2, 2024
There was not enough metal tile to finish closing the roof. I was looking for a suitable store, asked my friends and still found it. According to the recommendations of friends, I went to this store. With the help of consultants, they found a suitable metal tile option in it. It turned out to be the same in both quality and price as normal. And in general, there was a lot of choice in the store of similar building materials.
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Елена Маслова
Level 4 Local Expert
September 29, 2023
Here I bought both roofing materials and materials for the fence - I chose profiled flooring, I needed a height of 2 m, profile pipes and tubing pipes. They have all this in stock in the required quantity. The choice is very large, normal prices. Specialists help with the calculation of the material, although I myself could not figure out how much I needed. I recommend this company to everyone!
It's a pity that I didn't come across the reviews earlier. The roof was paid for back in November. Today is January 17th, and we are still being fed breakfast. When ordering, I clarified that the roof is urgently needed, the house is residential. The tree deteriorates in the rain and snow, the workers stand idle. They don't want to return the money, there is no product.
!The product was delivered on January 25. Thanks to the factory, which has been asking them to pay and pick up the goods since December. In fact, it was ready on November 28. All this time, the money was not clear where. I do not recommend this organization. Order directly from the factory and there will be no such problems.
And I advise Nashigroup to change its economist and develop a new business strategy.
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Андрей
Level 7 Local Expert
December 14, 2023
We had a team of installers working on the cladding of the house, but before that we decided to sheathe it with insulation. Our Groups heard about the store from our employee, he said it would be wisest to take a universal Vice from them, especially since there was a seasonal discount at the end of the year. They were brought from a warehouse in Minsk, there were only enough packages for two floors of the house, we also want to put one under the roof. The store has completed everything that was required.
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Виктор Илюшкин
Level 5 Local Expert
January 22, 2024
The roof is of high quality, I ordered it from the store in the summer of 2023. I put it down quickly, I did not encounter a lack of material, I counted it together with a store employee. I will order facade panels next summer. I definitely recommend this company, they always have a large selection of roofs and the prices are adequate!
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Vera
Level 6 Local Expert
October 22, 2023
Profiled pipes were needed for the construction of the fence, they did it on their own, so we had to take care of finding a supplier ourselves. Our Group company was able to offer the fastest way to deliver pipes of the required diameter. Shipped and delivered out of town from Friday to Saturday. The pipes were ideally suited for the frame of the future fence.
In this store, we ordered materials in the amount of almost 30k by bank transfer (roof and insulation). We paid by invoice and for 2 months there is no product, no money. They don't make contact. According to excuses during this time (Sanctions, there is no money, today we unfreezed the accounts and tomorrow we will bring them, we take a loan to supply you with material, etc.) As I understood for this money that we paid, as many children through the bank, they closed their past holes and now they stupidly have no money. So the cantor is full of shit. Because of them, the construction of our house has stopped for 2 months. If you are still attracted by the price on their website, then in no case pay immediately, you will not get the goods. It is better to save your time and nerves and look for other companies or stores
Just a new one
I bought a roof and a drain here. I liked the fact that they offered several roof options to choose from, and made calculations for each coating. We decided to choose a flexible Country tile. We like. They brought it for free.
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Виктория Душевская
Level 10 Local Expert
August 31, 2022
We purchased a 3D fence from this company. I liked everything. They were delivered on time. The amount has not changed. The next stage is stormwater drainage. We plan to contact them as well
I ordered the roof was not delivered .I wrote an application for a refund, half was returned, the other half has not been given back for two months.in short, scammers throw money at you.The contact connection is not supported
I ordered a soft roof in December 2020 and a drainage system in January 2021. The order was not delivered, although the payment was 100%. One lie and a complete deception. Run away from them.