We ordered ribs, a cradle and vegetables on the grill. The waiter directly advised the ribs "the smell is overlaid, while I'm carrying it, I want to eat it myself." As a result, they were poisoned, we assume that it was with ribs. So be careful with the choice.
Friendly staff, reading area, regularly clean rooms, change of linen and towels after 3 days
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Екатерина Стальная
Level 9 Local Expert
October 8, 2024
The restaurant is actually closed
They took only beer and that's it
99% of the menu is not available
There were only one during the day (
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irina onofrey
Level 14 Local Expert
July 14, 2023
There is a completely bare area by the pool and between the buildings - not a tree, a lot of people, but for local Abkhazians it is cool there. You can relax on the territory without staying at the hotel, paying 500 rubles.
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Александр Викторов
Level 6 Local Expert
July 13, 2024
Comfortably calm. At the same time, a monotonous diet. There are no free umbrellas on the beach.
We haven't been to the hotel, but we had a rest at the beach bar! Staff, food, drinks and hookah for 5 stars 👍
Pleasant music always plays the same way)
Good location, not loud music, but requires a lot of improvements. We waited a very long time for the waiter, we waited a long time for the order. They responded to the request to wipe the table, but forgot, although there were few guests. But our order was 100% fulfilled.
The service was frustrated. The family came to eat. We ordered two portions of grilled fish, the waiter said the wait was 30-40 minutes. There were a maximum of 15 people in the hall. We said that while we were waiting, bring us a bottle of wine and a cheese plate. The waiter left and disappeared for 30 minutes. Then he returned with a glass of wine. And then the most interesting thing began.
Suddenly he brings the first fish and it turns out he forgot that we ordered a cheese plate. And he disappeared again for 25 minutes (
Then it turned out that he forgot that we ordered two fish and said the second fish in 30 minutes.
As a result, my wife ate the fish, and I refused to wait for my own. The evening was ruined completely. Moreover, when calculating, I went up to the waiter myself with a checkbook and asked him to calculate immediately and not to wait for 30 minutes.
The staff, the service, and the waiting time for the order are generally at a disadvantage.
We won't come here anymore. And in general, you wouldn't wish such service on an enemy.
The result is one star and that's because 0 stars are not given.
Shame on such an institution.
Which restaurant???? The staff is eating and relaxing in the hotel building! There is a dining room in the building on the embankment, in which they will not be fed according to the menu - because the residents have tomorrow / lunch / dinner… And how do you imagine a restaurant in the dining room? Probably the products are different, for the dining room tomatoes from the garden, for the dining room from the market? Really?
There was a Friday and a small show program, the tables were not on deposit, namely the entrance + a cocktail of wine and snacks. Well, OK, everything was brought quickly according to the menu. Saturday came, almost everything is in order, there is one waiter for 10 tables. We waited for food for 40 minutes, gave warm champagne and beer in a plastic cup. The price tag is humane, but damn, it's a very long time.
Queues are constantly, there is a buffet in the description of the hotel, as a result, distribution. There are a lot of people, there is not enough space. The food is for 2, a couple of times I got a hair in the food.
We were bored in September 2020, we lived by the sea in a one-storey hotel, the rooms are good! The service is not bad anywhere...The beach and pool are great!
The hookah man was waited for an hour, he never came, cocktails were made from water, prices were above average, the waiters were forgetful and sleepy. We had a rest on Monday, there were not many guests.
The only good thing is apple strudel.
Everything seems to be fine, but cleaning is something. The room is dirty, the restaurant is also dirty, the hotel has dust and fish scales on the carpet. The room is small but cozy with large floor-to-ceiling Windows to the pool 50 meters to the sea 100 meters wide beach chairs free beach towels are also available. The food is delicious but not varied. The wine is excellent!!!
The hotel is class, but there are several nuances,1 this elevator is said to have worked, but now more than 2 people will not take it, the staircase leads to the sea through the restaurant or bypassing through the reception