I bought a headset for my sales manager job in the summer. As a result, the microphone stopped working after a couple of months. I brought it under warranty. They were accepted and transferred to the service. The acceptance certificate says that there are no mechanical defects!!! After 2 weeks, the warranty repair is refused due to a bent plug))) ARE YOU SERIOUS? YOU LOOKED AT AND ACCEPTED THE HEADPHONES YOURSELF, THEY WERE UNDAMAGED. As a result, no one apologized or fixed their own jamb. I SUGGEST YOU CANCEL THIS SCAM STALL)))
At the time of contacting the MTS salon, the queue was insignificant (the total number of people in the salon was about 12 people), but the wait was about 15 minutes. The specialist who dealt with the appeal was a little distracted, did not answer all the questions that were immediately stated during the appeal. I did not have time to complete the request as I immediately switched to the next client. Therefore, not all issues were resolved immediately. In general, the salon has a large selection of mobile devices and related gadgets/devices. Consultants are operatively suitable and interested in the presence of possible questions.
The same guys have been working for many years, they consult quickly and clearly! Any issue is resolved on the spot. It's easy to communicate with employees, the guys are polite!!!
Excellent staff, they will explain and tell you everything, both with the choice of phone and headset)) polite and pleasant in communication) and the choice of goods is quite good)
I bought a phone (smartphone) here, which I can't even use... I only play football with them with the salon, then with a guarantee, then with a guarantee... update the software and walk Vasya - "Third-party applications are disrupting the operation of the phone." People! Since when has Viber been disrupting the phone????? Why sell a low-quality product and write off its glitches to third-party applications??? Then why do you need a smartphone if you don't install anything on it??? In this case, it is better to buy a log, it will be much cheaper... I am very disappointed, I will not buy anything here anymore and I will convince my friends not to come here.
P.S. Guys, I'm sorry for the unflattering review, maybe you're good, but I'm tired of driving with a small child from another city... This time I will pick up my phone and if it still does not work normally, I will contact consumer protection (349.00 rubles is not superfluous!)
I bought the headphones broke after a month, I handed them over under warranty, I've been waiting for 17 days and no one called, I don't recommend this store
Carefully read the contracts that you sign!!! The staff is not competent in financial matters at all! Or they intentionally do not explain the conditions for installments. There are all sorts of divorces for extended guarantees here, too. I strongly advise against it. 1 only because I can't put it lower. Darkness
The staff is knowledgeable. It will help with the choice. There are phone models for every taste: from very cheap ones - for the country, to expensive ones.