I bought a headset for my sales manager job in the summer. As a result, the microphone stopped working after a couple of months. I brought it under warranty. They were accepted and transferred to the service. The acceptance certificate says that there are no mechanical defects!!! After 2 weeks, the warranty repair is refused due to a bent plug))) ARE YOU SERIOUS? YOU LOOKED AT AND ACCEPTED THE HEADPHONES YOURSELF, THEY WERE UNDAMAGED. As a result, no one apologized or fixed their own jamb. I SUGGEST YOU CANCEL THIS SCAM STALL)))
At the time of contacting the MTS salon, the queue was insignificant (the total number of people in the salon was about 12 people), but the wait was about 15 minutes. The specialist who dealt with the appeal was a little distracted, did not answer all the questions that were immediately stated during the appeal. I did not have time to complete the request as I immediately switched to the next client. Therefore, not all issues were resolved immediately. In general, the salon has a large selection of mobile devices and related gadgets/devices. Consultants are operatively suitable and interested in the presence of possible questions.
The same guys have been working for many years, they consult quickly and clearly! Any issue is resolved on the spot. It's easy to communicate with employees, the guys are polite!!!