Almost 2 years ago, I took a phone in installments. I paid monthly, even made an early repayment. When taking the installment plan, I was informed that I was on maternity leave and the amount was approved and the model based on this. After 6 months, the phone stopped working and the battery died. During the repair, they said that there was a factory defect and they sold me a defective phone. Since I was not in Minsk at the time of the breakdown, I could not apply for a replacement phone under warranty or refund. Then I had 2 pregnancies and I was banned from traveling. That's how the phone's warranty burned out. I continued to silently pay installments for such goods from month to month.
Now they are threatening me with court, they are calling me, threatening my mother for a delay of 10 days on the payment after the New Year holidays, they took advantage of the situation and quickly added 100 rubles to the payment on the 11th day. Despite the fact that the staff talked to me last week, they still called my relatives without calling me and threatened to go to court. Boorish attitude and rudeness. And this is considering that the installment payment was 250 rubles before closing. Almost 2000 BR has already been paid.
Even if you have an urgent need, do not take goods or installments from this store, they work according to illegal schemes and threaten.
We chose the phone for mom from the selected options on the site. They chose according to the filling of the device. The guys consulted, offered a choice of another brocade, so you could choose by appearance. We immediately transferred the data to a new phone. We were very satisfied with the service. Ilya, Vlad, thank you 👍
The order was for a valdberis steamer, the order came defective! Since July 2023, they have not issued a refund, although I have provided an act of malfunction, I have sent them by mail, they have received the act according to the track, and they say they cannot find it!!! Terrible store, not responsible managers and directors!!! Do not buy from them , because they can only scribble excuses that are not justified by anything !!!