Na Chile
89 reviews
April 6
This is not the first time we have placed an order with you. Everything was always delicious and fast.… But today's situation has discouraged all desire to place an order with you. Today, around 7:30 p.m., we placed an order: A Roll Dog with salmon- 2 pcs. and a shawarma. The order arrived almost 2 hours later (but the girl warned about the time), when my husband and I opened the package, we were just horrified. Hot shawarma was put on the rolls, everything spread out and turned into porridge-it was a shock.... Everything was icy, the shawarma fell apart, and the rolls turned to mush.… You know, it was unpleasant.… We paid money for it (30.70) and wanted to get decent food. We need to treat people and their orders humanly!!!!
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April 1
The situation is as follows!
We ordered food at about 12:30 p.m. local time. The delivery time is 13:45-14:07. At 14:30, we call the restaurant, specify the delivery address, and ask how long to wait. To which the girl replies that our order only left 15 minutes ago and will be in 10 minutes! Another half hour passes and there is no order! We dial the restaurant again, and they throw off the tubes twice! The third time we took it, and we start to find out... the girl says that it already turns out they called us and couldn't get through, so the courier went to another order. My friend didn't have any money on her phone, so they probably didn't get through! But the order contains two numbers, mine and a friend's! Well, I don't understand why the courier should call us if the delivery address, all codes and so on should be indicated! And they call in the most rare cases! Usually the order is delivered silently without calls!
Then he arrived, brought a torn pocket, soaked, this package stuck to the shawarma! He opened the package with his dirty hands to prove that the food was in its normal form, laying it all on the desk at the reception.... Accordingly, we said we would not eat this! Thank God that the order was made in cash!
Maintenance is simple -100000000
Unfortunately, we didn't have time to do a photo shoot for this nightmare..... Sad yourself
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March 7
Today, on the eve of the holiday, we ordered pizza with our colleagues at our favorite restaurant. The order was made through the website, where the choice fell on the pizza "4 flavors", the cost of which is 30.90. The pizza was delivered the wrong one, the receipt turned out to be pizza "4 seasons", which is lower in price, 21.90. But it was in the receipt for the price of "4 flavors". They called and explained the situation. We received an answer that the administrator made a mistake, we will make a 15% discount on the next order, which we no longer want to make. Because the pizza ends up with a strong smell of yeast, and with a raw dough. Thank you, but this was the last order at this establishment.
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1
January 16
Delivery to the city center (new department store) 1 hour 45 minutes.
We ordered : draniki (very greasy, they taste like old butter, which was fried more than once); poke with chicken (tasteless and spicy); pizza Margarita (the most common of all the Margaritas that I tried, rather tasteless, they tried to season themselves, add salt, did not save); onion rings (the picture is like with draniki), a box with potatoes and chicken, cabbage salad (if you are very hungry, you can eat it). I didn't like any of the dishes. There's a lot of competition, it's much tastier! I don't think we'll order any more here.
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May 23
Always friendly and pleasant people, fast cooking (at 10:30 on Friday, the shawarma and coffee were cooked for up to ten minutes), they give a lot of napkins (about six or seven, I didn't count), shawarma in a craft paper bag (hands are wet, but the sauce and juice did not leak out). About the shawarma itself: the pita bread is toasted to a crisp, juicy and moderately salty. I recommend visiting
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1
February 15
The order was placed at 2 p.m.
Delivery is from 8 to 9 pm.
The girl called back and said there would be a delivery at 8.30. Bottom line: I'm calling at 9. There will be no delivery in 20 minutes. I'm calling in 20 minutes, the delivery will be in another 20 minutes. When asked why they did not warn that the delivery was delayed, the girl began to assert in raised tones that there were too many orders. In such cases, you should first apologize and explain the reason. And don't yell that you have a lot of orders.
I shouldn't care about that!
I have never seen such a boorish attitude.
If your managers don't know how to communicate with clients, don't let them take the wrong place!!!
I will leave feedback on all possible sites.
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3
March 19
This is the most disgusting food delivery!!! An order was placed today, which was supposed to be delivered within 1 hour and 30 minutes +-. After waiting for 2 hours, they called to clarify about the delivery. The operator replied that the courier had left a long time ago and would be with us soon. After waiting another 15 minutes, they called back and heard from the operator that the delivery would only be in 10-20 minutes. As a result, after waiting for more than 2.5 hours, the refusal. As a result, the family is hungry, the evening and the mood are spoiled. I do not recommend contacting anyone here!!!
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2
April 2
We ordered pizza, it was very cool and delicious! The delivery arrived in 40 minutes after the order was placed. The operator called back and fully transferred my order to me and oriented the time. I advise everyone)
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January 31
I've been ordering in Chile for a very long time. I am absolutely happy with everything. But guys, you just don't add chanterelles to forest pizza anymore. What happened? Well, damn, it will cost more, well, raise the price tag, but do not deceive people. Less mushroom sauce, less normal mushrooms... (
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February 26
I ordered a shawarma today.... So you have to try to ruin the product... The main mass is lavash, of which there is a lot (the main mass), a little cabbage and a couple of pieces of dry chicken, and everything is filled with an incomprehensible liquid called sauce... I haven't tasted such a tasteless semi-finished product for a long time.
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1
April 2
I made a delivery order. Everything arrived within an hour, hot and delicious. Thanks to the operator for helping me decide on the order. I will definitely order here again!
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January 18
Previously ordered 10-15 times. Today we made an order with delivery, we were late for 1:15, instead of 1:30 we waited for 2:45, we brought a cold pizza, but it didn't matter at all, two pizzas included chicken, it was rotten.... Then draw your own conclusions...
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1
February 26
We ordered a shawarma. It is impossible to eat it. A huge lavash (half of which went into the urn) and some cabbage for a couple of pieces of dry fillet and a large one! The sauce is a tasteless pink liquid. People, don't waste your time and money on this place!
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April 17
One thing was specified in the order, another arrived. Phone calls are not being answered. Before that, we ordered pickup, it was said to take 15-20 minutes to cook, and we waited 40 minutes. The service is terrible, although this has never happened before. I won't order any more.
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February 28
I ordered pizzas and burgers with friends, the pizzas were terrible, there were few fillings, they arrived cold, the burgers were the same, they cheated on the delivery time, at first they talked for an hour and a half, in the end they waited about three hours, I do not recommend this place
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1
March 24
The shawarma "on the chill" was disappointing. We were warned that it would be "a little spicy." All we did was take out the jalapenos, as if we'd put half the jar in there. Apart from the purchased ketchup and the pungency of the jalapeno, there was no taste.
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May 30, 2024
One of the most delicious pizzas in Gomel at the lowest price compared to competitors. The only drawback is that there are a lot of orders and when you order on the spot and they say that in 15 minutes. when it's ready, then focus on half an hour, or even more. It seems that the priority is for orders with delivery by phone, and those who order on the spot are waiting for luck. In this regard, it is necessary to restore order
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1
March 16
We ordered pizza, it was very cool and delicious!! All the ingredients are in harmony, the evening is on top with you!!
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2
April 8
We ordered a novelty Roll Dog with tuna and crab. It's just a masterpiece! And they weren't hungry yet, but if they were hungry?!)) I definitely recommend you try it!
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October 14, 2024
We ordered earlier - there were no problems.
Today we made an order at around 5 pm at 6.30 pm ... at 18.47 there was no order. They called to clarify. They said that the intern had lost our order. This means that we were hungry and sat and waited in vain. They offered a 15% discount!! and they said that the order would be delivered in 30-35 minutes. After 45 minutes, we called again to clarify where the food was, and we were told that the courier was just leaving...
The quality of service was lame.
Either it is better to select interns, or do not throw off shoals on them.
There is no limit to the indignation.
Answers like "thanks for the feedback" are like a go-ahead.
I don't know if you can swear, but this is the moment when you really want to.
17 minutes have passed since the last call to the operator, there is no order, although we are waiting five minutes away.
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2
November 17, 2024
Disgusting service! Very long delivery, one thing is written in the application, in fact another, place of the hour, 2.5 hours were expected! To which they replied, "This is our mistake" Why it is impossible to warn in advance. Very often, orders are confused, they transport completely different things, or they do not bring them at all, in response I hear "Well, it's okay, we didn't count it for you anyway" And for what I make an order, you decide what to count and what not. Everything arrives cold and tasteless. We will not order any more! Although regular guests!
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2
February 6
The hot dogs are great, and the burgers can be packed. Everything is cool. And the delivery is fast.
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1
May 24
Shawarma bomb
Music is a bomb
, a bomb
The bomb staff
Bomba Children's corner
The book the cat by Leopold the bomb
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1
April 14, 2024
Polite couriers, the food is the best, the staff is wonderful and beautiful 😉New drinks and dishes are gradually appearing. They do it quickly, they deliver it quickly, I recommend you to visit. There is pickup, delivery
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3
December 28, 2024
I ordered shava barberu, just total horror. 1/10 fell apart in my hands, with coal on one side. When we first opened, it was 10 times better.... I just threw it away....
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1
March 5
It's delicious, but it used to taste better. The bun is cheap and crumbles a lot. Sushi is delicious and there is always a discount on them. Expensive burgers, the price and quality used to be cheaper and tastier. The pizza is normal and slightly dry.
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May 20
We ate on the spot . Everything was very tasty, the roll dog was just huge))
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1
May 28
Everything is fine, the barbecue shawarma is straight top, nice staff, approved))
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June 11, 2024
We waited for a very long time for 2 hours for an order that is carried in 20-30 minutes (as it is written in the application that does not work correctly), we lied right into the phone that the courier was nearby, although in fact he was far away and arrived in 30 minutes. Upon arrival, the courier bluntly said that he was not from this organization and he didn't care, the food was cold and the sour cream was spoiled, a very bad opinion remained!
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2
1
July 9, 2024
I haven't tried pizza, but I've taken shawarma several times. The last one was very hard pita bread. The filling is cabbage and meat with ketchup sauce. It all tastes like an appetizer from what is at hand. God knows I've given you a lot of chances to improve.
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1
May 18
Great pizza and shawarma, and burgers are generally a cannon, everyone likes it))
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1
March 27
It's a great place. Shawarma from Galina is just super. Pizzas are always on fire too. And the guy and I liked the sushi. In general, 10/10.
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1
June 16, 2023
I love spicy shawarma, I fell in love with it, we order it very often now.
The guys bring it as quickly as possible, they don't even have time to cool down)
It is delicious, the ingredients are successfully added in percentage, the sauce is in moderation. And when the pita bread crunches right here and there, it's a dump of everything!)
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2
October 28, 2024
I ordered a cappuccino, the price in the menu was 3.8, and they took 4.5, when asked why such a price, they replied that prices had recently been raised, the check had not been punched. Cappuccino without foam, just coffee with milk.
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June 7, 2024
Great cuisine! A large assortment and the lowest prices in the city! And it's nice that the delivery is free)
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1
May 23, 2024
I do not recommend it!!!!! The shawarma is cold, the pita bread is hard. I took it with cheese (it's not there) The meat is 2-3 pieces, but everything is filled with ketchup with mayonnaise. I haven't eaten a worse shawarma yet, or I was unlucky with the cook today.
It would not be bad if the cafe owner sometimes tried himself what his chefs cook!
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3
April 24
On April 24, at 20:30, an order was placed, the delivery time is 1.5 hours. As a result, they never arrived...
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April 11, 2024
I do not recommend this institution, instead of the promised 10-15 minutes, the order was prepared for 40, they walk around the kitchen one after another and beat pears, and you sit and wait, after 25 minutes I asked how much it would be ready, they immediately began to find out if anyone was cooking it at all, they said 4 minutes, as a result I waited more 15
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3
October 14, 2024
The order was accepted, we waited an hour and a half and it turned out that it was lost by the manager.The festive evening was ruined.Next time I will call you back and remind you 😂😂
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March 22, 2024
IT'S TERRIBLE!
We ordered pizza and sushi at 6.20 pm.
It was delivered at 21.50. Provided that he called at 20.10 - they asked him to wait 20 minutes.
The pizza is oak. Sushi is no longer sushi, but porridge. Baked - cold.
I wanted to refuse, but the children were waiting for pizza.
Although they did not eat.
This is our last order from you
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6
November 18, 2024
We arrived at 21-57 very hungry, we accepted the order, thank you, but the soryan chefs made you cook, thank you for not refusing
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September 27, 2023
Very tasty pizza, there is free delivery around the city, including to the Romanovichi district. The staff is friendly, the prices are normal. In general, I liked it.
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2
March 23
Long delivery, disgusting service and long order acceptance
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1
January 3, 2024
The review is honest. The pizza in the restaurant is closer to the top five, generally good. I ordered through cream, the same pizza is much worse, why is that? A couple of rubles difference? In a controversial situation, they said, we will make a decision and call you back. As a result, silence.
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3
November 2, 2024
Everything is very tasty, and most importantly, the price does not bite at all
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1
April 26, 2024
Average.
The pizza was taken - it was sooo long to wait. They don't call me back. Ordered from the app
Shawarma is normal, but no more.
We won't buy any more
Sushi is niyakiya.
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March 3
Shawarma is oh so good, the sauce is not trivial, it's delicious.
Staff makes you feel better every time, thank you!!
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September 6, 2023
The cabbage and sauce were fresh, for which I put a star, the rest of the meat filling was missing from the list!!! I recommend it if you really want cabbage and are too lazy to chop it at home, they will be happy to help you in this institution for 10p!!!
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3
2
February 6, 2024
Spicy shawarma - dump the heads! Very tasty! And the pizza calzone is also very tasty. I put 10/10 for myself
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3
August 17, 2023
The quality is the best, very tasty, they constantly keep the bar. The delivery is also one of the fastest in the city
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