Yesterday we were at the institution, it wasn't the first time I was there and before that I liked this institution, but yesterday we were served by a new waitress girl who is not at all experienced from the word or just works on a clogged.., immediately we waited for the dishes for a very long time, while we were not asked in any way what order to bring,so immediately we received desserts (ice cream), which melted after 15 minutes, and the main thing was only brought to us, but not all (the wings waited from that moment for more than an hour, they did not warn about it in any way)
After that, the hookah man spoiled the mood a little, to the fact that we asked him to add grapefruit (the type for taste is generally a bomb), well, he brought us a hookah without asking in any way:If we like it, no, he left and left. The hookah was very weak and far from what we asked for, but already in the receipt, instead of 49 rubles, we paid 125 rubles for the hookah, after which when we asked to calculate us: we waited another half hour, went to the reception desk, they answered: everything will be fine now, we paid off and waited another half hour until we the waitress deigned to come up with the change (because there were only large bills), as a result, they came up themselves, took the change and left a little with a spoiled mood
Before that, we were often there and always remained satisfied, now there is no desire to go there 😢
We visited this institution in Tula and fell in love, so on a trip to Minsk we came here purposefully and went almost every day. The best hookahs are here, they do everything as you ask, both in strength (we like light ones) and in taste. The kitchen wasn't bad, but the croutons were a little damp.
Great place!
We were on Sunday the 18th in the evening. As you know, there are not many people. 5 tables at most. It's true that someone had a bachelorette party. The waiters just ignored us. Do you know how long it took us to get a hookah? In an hour! An hour, Carl! And this is when the waiter was asked in an irritated tone. The hookah is disgusting. He's tearing his throat out. It was just tasteless. We ask the hookah man ‘what are the tastes?’ The dude mumbled something disinterestedly. He replied, ‘Which ones do you like?’. And what are there? ‘Well, fruity.’ As a result, we pass by other tables - all have cool flavors. We just have a hookah with the smell of tobacco. I didn't make a scene, because we invited friends and didn't want to be remembered for the showdown. I didn't even take anything to drink or eat on principle. I don't want to give money to such a GB business
Excellent Mint. Not a basement, great view! The service is fast, the tea list is extensive, the hookah is excellent. The interior is also nice and modern. We have been more than once, we will come again
One of the best places! I really liked the atmosphere of the place. The tea master surprised me at all! Hookah master and DJ master at the remote with great music)) Have a nice time and relax, the place is created for this purpose. I RECOMMEND IT!
A good hookah, good cuisine, delicious lemonades. We often come here with a friend. There are always tables available on weekend evenings, but it's still better to make a reservation just in case.
We were there last Sunday evening. Usually there are no complaints about mint, but this time, frankly, the service was somewhat not pleased. They waited for a thousand years to come up to take an order, although there were no people at all in the establishment, only a couple of tables, I had to go and call the waiter myself. Among the ordered was a warm salad, which was not warm at all. The hookah master, after listening to the preferences (a short sentence in a couple of words), did not ask a single clarifying question and silently left. We were in the institution for a little more than two hours, during which time the coals were changed only twice, the second time when we were about to leave. Except that the tom-yam was delicious, but even here there is a puncture, the menu does not indicate that rice is included in it at a separate cost. It's not that these two rubles make the weather, but in the big picture it was unpleasant.
A good place, a calm atmosphere, no bored ladies from Zybitskaya. There are 4 solid hookahs, the food is not bad, the waiters work perfectly. Well, chocolate shondan is the most delicious in the city)
I asked a girl out on a date. It was a terrible
hookah, terrible, after 20 minutes of smoking, no one feels it. Not the taste, not the strength (as if it was brought from the next table).
According to the kitchen, there is no wow effect, the blue serving is at zero (they took a burger, trout for 44 rubles with vegetables)
The girl immediately said that at home her mother puts out vegetables in the same way (I don't think it's worth equating to just such a serving for 50 rubles)
ice cream to Fondue is nothing, just delicious.
The only star for the tea, and the Fondue itself, which turned out to be surprisingly tasty and everything was picked up the right way. That's where the advantages end.
I think my expectations are not too high, since I have been in catering for 3 years, including in hookah bars.
The date is ruined, thank you for such excellent service at the "highest" level!
The service is not bad, there are no complaints. They will definitely help you choose a hookah, advise and recommend it according to your wishes. The staff is polite and not annoying, they do not stand over the soul. The atmosphere is great, for which I can recommend this place. The dishes are really delicious, as are the drinks.
I liked the atmospheric place the most of all the mint. The kitchen is wonderful. Minus for the hookah, I asked for a fruit one with a chill, they brought it without even realizing that, at first it was bitter, then it was just heavy and not tasty. The coal was changed 1 time at the end.
A pleasant place, I often come here, delicious food, you can smoke a hookah. You can rent a separate secluded table behind a curtain where no one will disturb you.
No hookah bar, no bar, ***** some kind
Strong hookahs do not know how to score. The "hookah master" forgets about the guests as soon as he gives away the hookah. You can't get through to other employees either.
Alcohol is not the most delicious. The waiters can't tell you anything. Quote: "I don't drink it, I can't tell you anything." Wait for orders from the bar for 30 minutes on average, then they will definitely forget something and inform for another 20 minutes.
I don't usually write reviews, but I couldn't help myself. This is our favorite place with my husband. It happened that they ran away from the restaurant into this Mint, because the food is tastier and the atmosphere is better. Please return Vitelo Tonnato to the menu. It was delicious for you
Celebrated a birthday!The atmosphere, the service, the kitchen, everything was fine.I would like to mention the work of our waiter Victor separately.A professional with a great sense of humor!We had a great evening.Thank you very much! Good luck and prosperity to your entire team!
A delicious hodgepodge for an institution of this level (not super meat, but we understand it's mint), not a bad tartar. Good service. Attentive waiters
The place is not bad, BUT starting at 0:20 at night, the music is just disgusting because the DJ leaves his place, playing background music that absolutely does not fit the atmosphere of rest.This is very annoying and annoying.
We were on Friday, the waiters didn't seem to notice us at all, they just passed by when they asked for the menu, they said well and forgot about us again, the music was cool, the hookah and the food was delicious, but it took a very long time
I came here for the first time with my girlfriend. In general, the place is large and not bad. However, due to the fact that there are no partitions between the tables, I do not hear the girls, but the conversations of the neighboring tables, which is not very comfortable. I'm quite picky about hookahs, but I told the hookah master what I needed. I did everything the other way around (in flavor and strength)
Waiter service - the menu is taken away after the order. If you want to order something, you need to call the waiter to bring the menu, then just choose and call the waiter again.
Hookah masters - a young guy came up, I have not yet met worse service (although a regular smoker), they did not put on a mouthpiece as it should be in a normal institution (yes, I noticed that too)) After accepting the order, not everything is so bad. The hookah was made as I originally said - horror. According to strength, according to knowledge, tobacco is 0. According to the flavors, too.
Another master redid the hookah - in general, it's not bad, but I saw overheating initially. They don't ask how the hookah is smoked. That's why I'm giving you one star.
It was the first time I saw such a poor service from the masters. Somehow, the bitter truth is better than the sweet lie))
We ordered 2 hookahs, the hookah man accepted the order, but he did not bring what they asked for and said that there was no ingredient, the question is why you bring another one without approval and it is not delicious yet, I do not recommend this Mint.
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Show business's response
Валерия К.
Level 3 Local Expert
June 17
We were in this mint on Saturday, celebrating my birthday. When I booked the place, the key moment for me was the music, which was promised here from 22:00. As a result, the DJ played until 00:30 and began to gather, since the institution is until 2, we planned to dance later. Before that, I clarified and was told that the music is dance, in the end, nothing like that. I was completely shocked when the receptionist said that they themselves had recently found out about the DJ's departure at 1 a.m. The moment, the DJ was already wearing a jacket at 00:30 and he had not started playing before, as the administrator said. I've never written bad reviews, but my holiday was ruined. I planned everything in advance and asked about the music 100 times. That's not how it's done. But I want to express my great gratitude to the waiter Victor, we still need to look for such people: smiling, polite, courteous and talkative. He communicated with us from the bottom of his heart, it was felt, he managed to improve our mood after this situation. The place is half empty, no one even came close to dancing even before 00:30, as the music was not dancing. I'm upset(
The place is good, great view, high-quality service. But backgammon is tin: one cube, chips from different sets, different numbers, the board is broken. The game was frustrating, so the minus star.
Good hookahs, delicious cuisine, excellent service. Lunch menu at an affordable price. Live music on Fridays and Saturdays, you can dance. There is parking.
They celebrated their birthday on May 27th. There was a dish of beef medallions that tasted terribly like shish kebab and tough, potatoes overexposed, dry. we ordered a Pornstar cocktail, there should have been a piece of passion fruit on top, but it was not there and the waiter took away this cocktail that was unfinished.
The institution did not congratulate you on your birthday!!!
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1
Show business's response
David Pogosov
Level 13 Local Expert
November 4
A very large assortment of tobacco.
There is also a store in the establishment🤟🏾
The guys are handsome.
The cannon was scored gorgeous, the staff is top👍🏽
This is the first time I am writing a negative review.
But, these guys are the highest edge..
Yesterday we came to this place with a friend, ordered a hookah, and a beer beer set, the set included chicken wings. A friend took a bite and immediately spat out, the meat was spoiled, even it smelled like that ...
At our request to clarify what was with the meat, the waiter came and took one wing for a sample chef....
She returned with the words "The meat is good, this sauce is just like that".... Is
it serious???? Neither excuse me, nor let's redo it, nothing...
They just brought us the bill, we were in complete shock, of course we didn't swear, paid, and left....
I work in the restaurant industry myself, such an attitude is UNACCEPTABLE!!!!!!!!!
The hookah was good.
Don't set foot in this place anymore!!!!
I took two wings with me to try the guy, he almost threw up.....
Delicious hookahs and food. The atmosphere is calm - you can chat and the music does not interfere. The staff is polite. Everything is clean, neat and cool) we liked it)
Cozy loft interior. The place is more suitable for company meetings than romantic get-togethers.The music is so loud that you can't even hear your thoughts, let alone those with whom you came.There is a lot of smoke in the room, because it is a hookah bar. But you can visit once for comparison, no more......
I visit the institution for the 2nd time with the company, everything is really at an excellent level. And the booking conditions, and the kitchen, and the staff are just what you need) Thank you 🤝
Еда, кальян, атмосфера, прайс, официанты !
Огромное спасибо официанту Дарье, лучшее обслуживание ! Учла предпочтения в еде, в напитках и вечер был замечательным! Огромное спасибо молодому человеку (не посмотрела имя) который помог со вкусом кальяна, учитывая наши пожелания.
Неплохое заведение, хотя, по моему мнению, не лучшая мята среди всех остальных мят в городе Минске.
Кухня 70 на 30. Что-то идеально, что-то могло быть и получше приготовлено. Персонал. По большей части, вежливый) однако дождётся официанта иногда не возможно. Приходится ждать минут 10,15,20. Иногда заказываешь стакан сока, а тебе его несут минут 20. Ну как несут… подзываешь официанта, а он оказывается забыл про сок.
Кальян. Вопросов к кальяну нет. Все хорош, долгий, приятный.
Настольные игры. Здесь жирный минус. Все игры потрепаны жизнью. Большая часть потеряна или украдена, порвана или или ещё что-нибудь. Ответ на это: ну а что вы хотите, им уже 5 лет.
Интерьер. Хороший, классическая мята. Минус, что если звонишь и заказываешь столик на 10+ человек, то тебе говорят: конечно приходите. В итоге, оказывается что вы будете сидеть за разными столами. Непродуманно. Если уж нет возможности разместить столько человек за одним столом, сообщайте это заранее.
Вывод. Заведение более-менее. Но… мероприятия здесь проводить не стоит, поиграть с друзьями в настольные игры вы не сможете. Тем не менее, кальян и кухня здесь хорошие. Хотя по кухне мне больше нравится на Хмельницкого и на Скорины. Отметка одобрено кокобаем под вопросом.
Очень доволен обслуживанием и хорошим отношением персонала, делал девушке предложение попросил помощи у администратора с радостью помогла и все очень красиво организовала, поэтому ставлю
5 из 5 заведению и всем работникам 👍
I celebrated my birthday alone, which I warned the waiter about, I was very upset that I was not congratulated, although they replied on Instagram that they were congratulating me. She left in an even worse mood than she came in.Well, at least the food is delicious and thanks for that.
The hookah is good, but the kitchen is not very good, I ordered carbonara pasta, it turned out not to be tasty, it seems to me if you just boil the Barilla and add the sauce, it will taste better.
A terrible place.... in the 21st century to see cockroaches, and get an offer from the administrator of a 20% discount on the bill))) it is immediately clear that the institution is solid)I strongly advise against it ...I can even advise you to avoid it)) you never know, have a bite with a cockroach...
The place itself is very pleasant with an excellent interior. The DJ girl is incredibly beautiful, but the cocktails lack taste. The staff is very attentive and efficient.
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3
Lina
Level 9 Local Expert
September 30
We booked a table for two with a note at the panoramic windows. In fact, they wanted to put us in another place, but we asked and put us where we wanted. There are no questions about the hookah. The service is slow. I ordered pasta with seafood: shrimp, mussels, squid, cherry were indicated in the composition. And in fact there were 2 shrimps and 2 mussels…
Блин, не зашло мне это заведение. Кальянщика не дощваться, кальян нормально не курился т.к. То ли углей не хватало, то ли табака...попросил администратора позвать кальянщика прошло 10-15 минут, потом он за углями пошел ещё 10 минут...благо раскурился потом кальян. Официант хотел зачем забрать половину бургеры и целый поднос картофеля... Потом когда я доел этот поднос лежал 30 минут перед носом...загадка для меня. Ну так чтобы мне захотелось придти сюда ещё раз, то нет. Хотя интерьер приятный, диваны удобные, публика вроде адекватная.
Хотел бы поблагодарить кальянного мастера за то, что предоставил возможность контролировать температуру кальяна самостоятельно, по нашей просьбе, для нас это было обязательно!!! Очень важный критерий сервиса, рекомендую 😇👍
It's a great place, we've been there more than once, but it leaves a sediment from time to time (
In order not to be verbose, I'll tell you about the case that happened last weekend.
The girl had a birthday on 31.01 (Tuesday), the institution provides a discount on this event, but only for the next 3 days. Like everyone else, we decided to celebrate next weekend (Saturday). We arrived at the institution earlier to book a table, ask if they can make concessions to extend the discount time, to which we received an accurate answer:- yes!
Saturday came, the holiday should be celebrated perfectly, the dishes / hookah are on top, but at the end of the holiday they bring the bill, and lo and behold, there is no discount, and there is already another administrator on shift who does not understand the situation and can not help in any way)
In general, everything is OK, but the sediment remains, because it is unpleasant when they promise one thing, and then shrug their shoulders and do not even show a desire to understand the situation.