Yesterday we were at the institution, it wasn't the first time I was there and before that I liked this institution, but yesterday we were served by a new waitress girl who is not at all experienced from the word or just works on a clogged.., immediately we waited for the dishes for a very long time, while we were not asked in any way what order to bring,so immediately we received desserts (ice cream), which melted after 15 minutes, and the main thing was only brought to us, but not all (the wings waited from that moment for more than an hour, they did not warn about it in any way)
After that, the hookah man spoiled the mood a little, to the fact that we asked him to add grapefruit (the type for taste is generally a bomb), well, he brought us a hookah without asking in any way:If we like it, no, he left and left. The hookah was very weak and far from what we asked for, but already in the receipt, instead of 49 rubles, we paid 125 rubles for the hookah, after which when we asked to calculate us: we waited another half hour, went to the reception desk, they answered: everything will be fine now, we paid off and waited another half hour until we the waitress deigned to come up with the change (because there were only large bills), as a result, they came up themselves, took the change and left a little with a spoiled mood
Before that, we were often there and always remained satisfied, now there is no desire to go there 😢
We visited this institution in Tula and fell in love, so on a trip to Minsk we came here purposefully and went almost every day. The best hookahs are here, they do everything as you ask, both in strength (we like light ones) and in taste. The kitchen wasn't bad, but the croutons were a little damp.
Great place!
We were on Sunday the 18th in the evening. As you know, there are not many people. 5 tables at most. It's true that someone had a bachelorette party. The waiters just ignored us. Do you know how long it took us to get a hookah? In an hour! An hour, Carl! And this is when the waiter was asked in an irritated tone. The hookah is disgusting. He's tearing his throat out. It was just tasteless. We ask the hookah man ‘what are the tastes?’ The dude mumbled something disinterestedly. He replied, ‘Which ones do you like?’. And what are there? ‘Well, fruity.’ As a result, we pass by other tables - all have cool flavors. We just have a hookah with the smell of tobacco. I didn't make a scene, because we invited friends and didn't want to be remembered for the showdown. I didn't even take anything to drink or eat on principle. I don't want to give money to such a GB business