We had a rest with a friend at the weekend in this place, we really liked everything, very nice guys work, the administrator Polina is just a miracle) the waiter was also good, served quickly, was attentive and polite, the hookah was delicious, the food was very pleasant, the evening was great!
Let's come again!)
Today, 09.08.24 at 16:00, we visited this institution to finish the remaining work. We ordered snacks and hookah, there are no questions for the female staff and administration, but the hookah man was "pleasantly" surprised - when he brought us a hookah, I said that I did not feel the taste and the hookah was cloying, to which I heard, "but I feel" and the hookah remained in my hands, and the master safely left. It took 5 minutes and it was clear that we could not continue smoking it, the master replied to my request to redo the hookah that we had been smoking it for 20 minutes and refused to redo it. Since I am not a conflicted person, I just ordered a new one, the new hookah was already better, but apparently they decided to teach us a lesson or something like that, adding the so-called chill, smoking was already more like throwing ice down my throat, and since I had asthma in the past, the prerequisites began to its manifestation…
In general, if you still decide to come to this institution, make sure that Gleb does not do the hookah for you (for a better definition, he has a plump physique). It's better to just get up right away and choose another place.
By the way, with the second hookah, the story repeated itself, saying that the master added a lot of cold, he asked to try and said "no, everything is fine" honestly, writing a review and spoiling the reputation of the institution is not about me, but I simply could not not report such a terrible attitude. A year ago, I often visited this hookah bar, it was a favorite place for gatherings and work on a laptop. From that moment on, not a foot here, all the pleasant memories from this place were blocked by negligence, rudeness and a terrible attitude towards customers!
P.S. (The hookah man, of course, does not wear a badge with his name, perhaps this happens to him often, I had to find out what his name is from the staff)
I hope the administration of the institution will pay attention to this and work with such employees.