I came to the store 5 minutes before closing time, because I first went to the address of a legal entity from the site. For the first time in Minsk. I told the girl that I would look at the assortment quickly, I would not delay much. In 5 minutes, I looked at everything sooo quickly, I looked at a denim shirt! Beautiful! Love at first sight! I try it on right in the hall to make sure that the size is the right one, in the end, yes, it is! At the same moment, a girl comes up to me and says that time is over. I said, okay, I just finished and that I want to buy this shirt, I liked it and I'm leaving. To which they told me that the cash register had already been closed and they did not think that I would buy anything at all. I can't come another day because I have a train to Moscow in a few hours) in general, things are beautiful, cool, authentic. And the loyalty of the consultants leaves much to be desired. I was disappointed and left in a very sad mood. It's a pity to put 1, but I want this situation to be noticed, as it is a financial loss for the store and a loss of customer loyalty.
Today I visited your store, I was pleasantly surprised by the new collection, as always, creativity is at the highest level, the actual cut and quality of fabric and accessories are on top, I couldn't resist and bought some beautiful things from you, thank you to your team for making us beautiful!!!!!
Probably my favorite Belarusian brand. I usually go here for bright accent pieces, but recently I bought basic palazzo trousers (I liked the shade), now I wear them without taking them off 😅
The store itself is bright and stylish. Shop windows are a work of art 😍😍 😍
There are decorations and a cute section with products from local artisans (ceramics, candles, all that)
I ordered a coat, when I received it I was very disappointed, the buttons were barely hanging out, one fell off right in my hands. Of course, after such an acquaintance with the brand, the desire to buy something else disappeared.
Favorite store and favorite company. I consider it the best clothing brand in the Republic of Belarus. 2 years ago I met and changed my entire wardrobe .
There is one thing, but in almost all things, after a few socks, the buttons fall off.
Customer orientation is equal to 0!! I liked the costume on the website. I arrived at the store, the consultant girl said that they expect the delivery of this product from day to day. They offered to leave a phone number and call back when they arrive. Not waiting for the call 10 days later, I went into the store, the suit is hanging - but there is no my size. They wrote down the phone number again and said that they had put me on the waiting list, promising that when the size appeared they would DEFINITELY dial me. What was my surprise when, after two weeks of waiting, I go back to the store and it's hanging - a suit of my size!!! Why, why do you take a phone number, promise to call and not do it??!! As a result, I bought a suit, but the sediment remained just terrible.
A small cozy local showroom. Prices are above average, themed collections. But I had a story with them, something not fatal, but the sediment remained. I bought a dress, it's very beautiful, but there are full-length buttons and more than ten pieces, and the spare one, attention, is one! And after the first wear, one button, of course, fell off. And to pick up at least similar buttons turned out to be an impossible mission. There is a "Quality of service" section on the site, where I wrote asking them to buy at least a couple more buttons from them. And no one answered me. Then I wrote on Instagram and I was ignored again. And only after the second appeal, the insta replied that they sew to order and all the buttons are on the bill. And I don't want to find fault, but this is nonsense. The buttons fit the product perfectly. Buttons, Carl! They are small, they get lost, and I am absolutely sure that they are bought with a reserve. In general, the service is not great.
One of the few clothing stores where you can buy really interesting and beautiful things. There are few fitting rooms, but there are as many visitors. I was satisfied with the quality of my purchases.
A cozy store, beautiful and high-quality clothes. There is a Normal line: large sizes, sewn taking into account the features of the figure. New collections are often released.
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Вероника Г.
Level 11 Local Expert
August 17, 2024
Pay attention to the quality of the fabric and tailoring. Some products suck for this reason.
There are interesting models, there are frankly freaky ones.
And the quality varies
I bought a certificate for a friend here. The advantage of it is that it is indefinite, it is super convenient, a person does not have to cash it out within 3 months. Very interesting collections, non-trivial styles.
Excellent quality of things and affordable prices (but as for me), a wonderful selection from blouses and dresses to suits and outerwear!Fine fabrics, good fittings, lining and smooth seams - everything to please aesthetes and demanding young ladies)
There is also a collection and the Normal brand (in the same store, clothes for luxury women from size 48 and more appetizing)
There are discounts on previous collections, so you can always find what you wanted and at pleasant prices.
The store has a line of clothes plus size. They are not sewn in large batches, it is beautiful, but not cheap. The store has a pleasant atmosphere, beautiful design. The seller is not intrusive, keeps a polite distance, but in my opinion could be more friendly.
I really liked the place and the attitude towards customers, and it is simply impossible to talk about clothing models without enthusiasm! I will definitely come back here, and obviously more than once!
Walking along the Trinity suburb, we accidentally came across the MUA showroom. Our acquaintance was pleasant, the girls treated us to fragrant coffee and were very attentive and friendly. And I left with a shirt and a raincoat made of eco-leather. thank you!
I ordered a dress from them on the website today, it was quickly delivered, there is an opportunity to try it on and the delivery was free. The dress is at the highest level, the style is very successful and it is clear that it is made with high quality. I was very pleased with the purchase, thank you ♥️
A small showroom with items, including the Normal collection. 2 fitting rooms. There are things of different sizes
You can pay with a card. I saw a coffee machine behind the counter by the window, but I didn't use it
A large selection of beautiful and fashionable clothes by the Belarusian designer. Nice staff, ready to help. If there is no product, they write down your number and notify you upon arrival.