Internet roaming does not work (this is the third country). The operator constantly replies that he will now send it for verification. No one returns from the check. Only if I write again, it's all over again, as if they don't see the story there.
And now I flew to Nepal, immediately bought a local SIM card, nevertheless, 4 thousand were written off from me in 4 days and they say that I was talking on the phone. I have a bunch of unanswered calls on my number, and the operator says that the check showed that you answered.
I blocked all spam numbers without response, and also wrote to support about the situation. But no one solves the issue. They keep driving my account into the negative!!
Please note that answered calls are only over the Internet from a local sim card.
I've never seen a worse support service. I really regret that I switched to this operator
I was very pleased with the competent staff. The consultant guy told everything, showed and advised, I would really like to mention his knowledge about the product. And the girl at the first checkout was also pleased. She told me everything and answered all the questions. We were served immediately, without delay. A large selection of products. You are not being driven by price limits and deadlines to acquire something. However, the people and the branch are praiseworthy
P.S.: I reread the reviews... People!!! This is a communication salon with the provision of services and goods in the building, not a repair, engineering and technical one. The people working there are not responsible for why you don't have fishing in the woods or a weak Internet connection. Don't waste the airwaves with stupid reviews
Surprisingly, there was no queue on the day off.
I received comprehensive advice on changing the tariff plan. It was felt that the specialist was in his place. They explained everything politely and patiently, there was not a drop of irritation.