We bought the phone on 23.02. The sidelong glances of the managers were a little confused. As if they came to steal the phone)) I live near the shopping center. I've been serviced in this salon more than once: I took my phone and purchased accessories in installments, but this is the first time I've visited it. They imposed a glass sticker, okay, let's do it. So this glass came away in the corners by the evening. Well, that's it. 26 rubles is not such a lot of money, but the service was not provided with high quality....
We stopped by to buy travel SIM cards. The process took 10 minutes for 2 eSIM and one regular one (by the way, the cost is the same, a little more than 700rubles for unlimited Internet and many hours of local calls). I need a Russian passport.
The salon staff kindly helped to activate them, everything went without problems, they paid with a MIR card.
At the recreation center near Minsk, the Internet on the phone works faster than the local Wi-Fi)
A comfortable communication salon. The polite staff works quickly and professionally. You can get any advice and recommendations on choosing a tariff for a specific service user.
Excellent communication salon, polite, staff who knows their job 🙂
There is always a large selection of phones and accessories, I definitely recommend it
it was this MTS communication salon that I did not like by the staff, explain to your employee how to communicate with customers
13.11.23
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Яна Петухова
Level 5 Local Expert
September 30, 2024
One employee at the checkout. Queue. It is necessary to wait for an unknown amount of time
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Vitaliy
Level 12 Local Expert
September 29, 2022
The most lame operator, if only because it allows you to enter an exorbitant minus on the balance! There are operators who simply cannot do this and it is a pleasure to use their services. And MTS does everything through J. There is no money on the balance sheet - there should be no service! And moreover, there should be no minus for those services that a person did not use! (packages on the Internet tariff plan connect themselves, even if you don't need the Internet yet, you have to pay off the debt without using the service and only then disconnect the sim or put it on a paid one! Pause!! The terms of the tariffs are changed without notice. The cost of services is not justified!
Thanks to the specialist who worked on the weekend of May 7, he asked 3 times whether to turn off the number and after an affirmative answer turned it off, and when I remembered about the number in the alarm system, he helped me bring it back!
The service is excellent. And the operator sucks. A bunch of unnecessary services. And a robot instead of a call center, which does not understand what is wanted from it at all.