MTBank
Business hours
Closed until 09:00
Directions
Kamiennaja Gorka
52 m
Stancyja mietro Kamiennaja Horka
78 m
Information verified by owner
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103 reviews
July 12
It's a good department, I liked it. Special thanks to Victoria, who deals with loans, is a polite girl and very pleasant as a person. She explained everything under the loan agreement in a clear, understandable language and even, at my request, put a label on my phone to pay for the loan, although she is not obliged.
Special thanks to MTBank for quickly approving the loan and helping to buy an apartment.
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June 21
First of all, I would like to mention the work of specialists. We solved our issue quickly, clearly, and professionally. Well, in general, there is a queue, but it moves quickly, there are enough employees not to sit for hours. By the way, there is something to sit on.
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August 28
Extremely disrespectful communication on the part of the specialist table #5 19:30 27.08.
Refusal to accept a passport photo to write an application for the return of a bill chewed by the terminal.
The words "I do not know what kind of card you have there", "why do I need your photo", the lack of help in writing a non-standard statement in relation to a bank client, which is logical, otherwise I would not have contacted you.
Please, the bank should carefully select staff who know the norms of communication.
See original · Русский