MTBank
30 reviews
February 8, 2024
Very helpful staffs..Convenient walk-in-centre and professional service always
1
April 8
Disgusting service.
The salary card was demagnetized, I wrote an application for a card exchange, and I had to wait 10 days. After 8 days, an SMS message arrives, come and pick up the address of the branch. Went on the same day, the branch is closed for repairs. I am writing to Moby Bank, where I can pick up my card, but there are no answers. With grief, I got through to the staff, they don't know where my card is, they have to redirect it to another branch, which one is not known - within 7 days you will receive an SMS message where you can pick it up. As a result, for half a month without a card, if it wasn't a salary card, I definitely wouldn't have contacted this bank.
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December 25, 2024
I came on 20/12/24 to pay the monthly loan payment - I couldn't, I need a passport!!! When asked from what day, the answer is from today!!! Although they (the bank) knew about this resolution in this regard, I called the special number on 05/12. THE QUESTION is how to send SMS with a reminder five times a month, you can do this, and add a message to people there that they now need to have a passport with them!!! Your programmers probably don't have enough brains!!! Irresponsible attitude towards people...
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November 24, 2024
I really like it! The staff here are very polite and professional!
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July 19, 2022
The squad is just fire!!! Very conveniently located (shopping center, nearby parking and charging for electric vehicles). The specialist who received me on the morning of July 16 was very kind and clearly a professional: she knows the product line perfectly, and the algorithms of work, apparently, too. I warned you in advance about the service rates. She reissued my application very quickly. I will definitely use the services of this department only.
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3
October 9, 2024
I'm standing waiting in the bank, my gaze is fixed downwards.
I look at the clock, patience is down,
The service here is just a pain in the soul.
Your service is, alas, like an old phone,
It works, but slowly, your specialist
And that's all the negativity
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2
1
April 3
I was waiting for a specialist the other day. 50 minutes per customer!!!
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December 21, 2023
A regular bank for payments, currency exchange, conveniently located in a shopping center, there is an ATM that is convenient for users of plastic cards
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2
1
September 9, 2024
A good bank. When exchanging currencies, there are much fewer complaints about the quality of banknotes than in other banks, although the exchange rate is usually not the best.
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2
January 13, 2024
Good afternoon! Unacceptable service of an employee of your bank - Alesya Baranova! Buying currency, she answered us in a rude way three times! One example is by asking: "Is it time to enter a PIN code?
Answer: "You don't have to enter it."... (showing with all his appearance that then you won't get any money).
The operation took place on 11.01.2024. Time: 11:18 - 11:22
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1
1
October 11, 2023
A branch of MTB Bank, in the right place, all in its own restrained style. I can't say anything bad. The range of operations is standard, the number of clients varies.
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2
March 19, 2023
A good store, with an excellent assortment. Very often there are promotions and discounts. The service is fast
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2
December 12, 2023
The specialist has assembled a queue. Don't rush anywhere. He serves one client for 20 minutes. I just came to pick up a ready-made card. I've been sitting for 40 minutes. It's ugly.
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1
October 23, 2023
Specialists do not rush to work at all, they communicate in such a way as to make it clear how much you strain them with your problems. The most disgusting branch of this bankp
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1
June 13, 2022
We came to make instant maps. On the phone, while still standing in line (there were a lot of people who wanted to), we created an application to save time. Special thanks to Anastasia Lazovskaya - an amazing specialist, I stayed after the end of the working day so that everyone could make it.
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3
September 9, 2023
The favorite store of the whole family, always discounts and promotions
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1
June 24, 2022
My bank. I often apply. For me, one cash register would be enough, but one operator is not enough. Standing in line for a very long time. I got to her once only from the 3rd time. Standing in line for 1-1.5 hours.
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2
July 13, 2022
A small office. Conveniently located. Attentive staff, competently answering questions.
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3
March 15
A good service point
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October 15, 2022
Good service. It's a pity there is no electronic queue
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2
November 9, 2021
It always works, the service is fast, the staff is competent.
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5
December 12, 2019
the bank is normal, but it's a shame that I used a credit card for 6 years and after the end of the contract they did not extend the card to me, I had to go to another bank and use their credit card.And so the staff is excellent, they always helped in situations that were not clear.
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5
January 16, 2023
They accepted and helped.
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2
May 9, 2022
Currency exchange product advice
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3
August 31, 2022
It works on Saturday, which + )
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2
October 6, 2019
When you have big financial problems, MTB Bank comes to the rescue!!!!!
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3
1
September 23, 2019
everything is clear, what to say) only queues are moronic)
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5
July 4, 2020
We pay the loans, everything is fine
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5
August 27, 2019
A good example of how to work for some banks
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4
1
November 27, 2019
A good department.
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4