We looked in during the day (around 12:30), there are some difficulties with parking - it is unlikely that we will be able to find it nearby. We spent a little time in the queue, there was a ticket to the legal department, about 5 minutes, then they told us everything (about the payment terminal).
Terrible service in all departments.there are constant queues for specialists working with individuals. Faces, a very long wait. As for this particular department with phys. There is only one specialist working with individuals .why can't I add a second one?
There is one small inconvenience . It turns out that the bank's specialists have lunch and this is normal , but this time is not reflected anywhere . Mon-Thu 9-17. I spent half an hour waiting for an employee .
A convenient office, my grandmother is a wheelchair user, came to receive a debit card reissue. We drove into the office without any problems, a bank employee helped and held the door at the entrance. They were served quickly and competently.
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Ксения Миронова
Level 2 Local Expert
December 16, 2021
I took out a loan from MTBANK, while I was waiting for the application to be considered, an employee offered my seven-year-old daughter a piece of paper and pencils. And the daughter was busy and did not distract, and I calmly waited for approval.
A small room. Standard banking services. Exchange, payment, credit. They work promptly. There are practically no queues. It is possible to park nearby on the street.