On December 14, I stood in line for more than an hour for the simplest operation. This is simply not acceptable. As the staff explained, the department focuses on working with legal entities, and for individuals there is one employee, to whom there were 10 people before me. Therefore, I give the lowest possible rating. I hope the review will help the department to rectify the situation.
A good bank, with excellent conditions for small businesses. Many thanks to the specialist Victoria Savchuk for the detailed explanation and answers to all questions!
Friday 14:30, it was necessary as an individual to withdraw money from the card through a specialist. There is only one specialist, the one who is also alone in legal entities and does not help in the work of the one who works with individuals. As a result, half an hour of waiting. There are 2 people in front of me. Although there are more places for specialists, but only one works.