It's bad, a large branch, 2 cash desks out of five are working, queues are constantly
There is no lunch and those breaks at this time, no one knows anything about the question of why the staff is not in place
I was more often satisfied with this particular branch of the bank. There is an electronic queue, a lot of polite and qualified staff who are always ready to help.
Unfortunately, there are not always enough cash registers open. Sometimes you have to wait in line before the weekend in the evening.