I handed over a large amount of dollars, they found fault with the 4 bills, you see, there are some seals. There were no problems in the next window of Alfa Bank, and the exchange rate there was 0.01 more, which amounted to + 125 rubles. 3 stars only because the cashier is well done, neat, polite, it's not his fault that they gave the command to take only clean bills. Although I bought them at mtb on Timiryazev 67. In short, the stars to the cashier, otherwise I would have put 1 star
It was necessary to withdraw cash from the card, everything happened))), without any delay, quickly and accurately, the branch is on the ground floor at the very entrance, - a convenient location, there was a queue of 5 people, did not create discomfort, the service was fast enough.
This department is constantly closed, lunch -technical break- constantly. Even in the photo, one window is closed, a terrible graph of work...this is a constant picture, all windows are open, the mtbank is under lock and key
I received an exchange of $ 50 out of $ 100, the operator was told to change 50, but for some reason they changed all the money to Belarusian rubles, to my question about $ 50, I was offered to buy $ 50 for another amount, operator Veronika Vitalievna Astashkevich, the operation was carried out on 13.52, 09/06/12. Why do customers suffer when the cashier makes a mistake?