07/19/24 I came to the bank at 18:24. The woman standing in front of me in the queue came to the cashier at 18:50. Her operation took 10 minutes, so I went to the cashier at 19:00 and was told that they would not be able to serve me, because the bank's working hours were over. At the same time, neither the cashier nor the girl who let people out of the bank warned me that there was a "complicated" operation that would take as much as 10 minutes