The waiting time is included in the interval of 15 minutes end-to-end. During working hours, the staff at the workplace is engaged in clarifying extraneous questions, and answers the client's questions reluctantly. In parallel, they consult the client without waiting in line. Rudeness is on the verge, I want to register in the complaint book.
I can say for sure, the worst bank in Belarus. A few years ago, unfortunately, I took a loan from them. It so happened, I couldn't pay during the time, I was detained by the court. And now they have calculated everything, finally, you can forget. Yes, it's not like that. Two and a half years pass, the call... The bank's security service. I still owe them some uncounted interest, and in the amount of 409 rubles. I have already paid them three times more than I took, and everything is not enough, not to get drunk. They don't know where else to get the money from. I sincerely advise you, never mess with them, you will have to give your whole life. I wonder, in a year or two, how many more will be counted? Mdavatsya not going to and will not pay anymore
I didn't like the service, I asked for an extension, we can't, we opened a cactus card, and then a message came a week later that the bank is 30 years old and can offer halva for free, do you think this is normal?
I have been using the services of this bank for more than two years, during this period there was not the slightest question about service and maintenance.Thank you for your work
A pleasant separation. Of course, I had to wait, but when the turn came, the operator picked up and issued a suitable debit card. The bank is not under sanctions, Russians are allowed to issue Visa/Mastercard cards accepted in the "democratic" world.
I like the bank and the bank's products. I've been with them for a long time. Specifically about this branch, I can say that the room is small, but there are three cash desks. There is also an electronic queue.
I have been a client of the bank for several years. At the beginning of 2015, I needed to conduct a currency exchange. I applied to the MTBANK bank and they quickly changed my money.
Specialists work very slowly. It takes 30-40 minutes to serve one person. A queue of one person is an extra hour in the department…
Almost nothing can be done in the bank's application, except for basic payments, you have to contact the bank's office.
The bank's motto is to be vigilant with transactions inside the bank yourself!
I just asked for various questions and within a month there were three errors and incorrect withdrawals from the account. Yes, they returned it to the card, but after getting through (which is a very long time), or when contacting a bank branch.
So-so service..
I didn't like it. It takes a very long time to serve. I had to stand for 35 minutes to perform the simplest operation. There is only one cash register.
I liked the service at the bank.
Now I like that when you pay a loan on an ERIP and print out a document, the bank writes the debt: everything is transparent. Well done!