Mezhrayonny Registratsionny otdel GAI UVD Minoblispolkoma
489 reviews
September 5
After reading the previous comments, I was ready for the fact that I would have to sit in the traffic police all day. but!!! I was pleasantly surprised because we did it in an HOUR and a HALF!
I arrived to check the rooms at 7:30 (work starts at 8:00). I needed the Minsk region, so I joined the left ranks, being the fourth in line. I was already free at 8:15.
While I was checking the numbers, the buyer of my car took a service ticket, so when I arrived there were 20 people in front of us.
I filled out the application for de-registration and the purchase agreement at home in advance. FOR THE IGNORANT!!! The contract must be printed on one sheet on both sides or written on one page, two sheets-it is impossible!!!
While we were rewriting the contract in triplicate for the first time, paying for computer services and issuing transit numbers, our turn came. Everything was done quickly in the window because we were prepared. But alas and ah!!! In the contract, where the place of residence must be indicated the place of residence!!! This time we filled out the contract in one copy without signatures and made a photocopy (only then can we sign it). We returned to the window (without a queue) and completed the transaction. The time is 9:30, the seller is free, the buyer will receive the transits in half an hour.
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4
1
September 4
REPLACEMENT OF THE RIGHTS OF MINSK RESIDENTS on the 3rd floor at the entrance immediately to the left and to the very end of all three waiting rooms in any window on one common live queue, weekdays in the morning waiting 5-10 minutes, payment hangs on the windows without it do not accept docks, you can pay through the erip on the spot from the phone - 3 payments 80p issuance of a vu, 1.6r comp. services and 3.2r ofform. application, info for September 4, 24, pick up on the same or any day according to the schedule on the windows, see the photo, usually from 16 to 17, with a passport, a certificate and an old
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9
1
October 5
I took the car off the register. I arrived at 7.30 to check the numbers, there was already a significant queue, two extreme lanes serve Minsk, the left two serve the Minsk region. Previously, the reconciliation of rooms was opposite across the street, now they have made it more civil and convenient right on the territory of the MREO. I took a completed application for de-registration by buying from a person nearby for 5p and did not sweat, the queue moved very quickly, which was very pleasing, then after checking the numbers I went to set up a car for transits and de-registration, paying in advance all the services for ERIP, namely computer services 1.6 rubles. and issuing transits 40p., I took the ticket on the third floor with both his documents and a car, with his native numbers, went into the queue. The queue is huge, but everything was moving very fast, several windows are working. I submitted my docks and rooms in the order of the queue to the window on the ticket and I was immediately given transits! In general, at 10.30 I was already completely free. For service and efficiency, respect is separate. Large queues in this case are not a cause for concern, the main thing is how the MREO staff works to process the flow and how you prepare in advance (payments, etc.).
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1
1
July 5
Thanks to the specialist from window number 17, the young man, knowledgeably, calmly and with a smile, issued the documents, despite the fact that everywhere we were refused in Malinovka, in Zhdanovichi (Minsk branch), even though I am from Minsk, and the buyer was from the Vitebsk region, no one wanted to issue the documents. Five stars exclusively for the Minsk region department, and the guy from window 17
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1
October 1
REPLACEMENT OF THE VEHICLE, MINSK REGION.
You need to go up to the 3rd floor, turn left almost to the end.
There are 3 cash desks, blue in color. I took a queue in the 2nd window (but I think it's possible in all of them, check)
There is a stand slightly to the left of the windows, there is a payment instruction.
You need to make 3 payments:
- Issuance of a vu 80p
- Computer services 1.60r
- Registration of the application 3.2p
After that, we give the documents (in / out, driver's license, passport) to the window
, Then everything will be explained.
Good luck to everyone😉
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2
1
July 5
It was as if I found myself in the 90s to defend a bunch of queues, I arrived from the very opening, 134 people were in line for filing in front of us, as a result, the queue reached us only by five in the evening and they said come for rooms tomorrow at 15:30, although the issue of rooms today was before 19:30, I had to throw the car is in the parking lot to go home by public transport. I've always dreamed of spending the whole day standing in queues and leaving with nothing, thanks a lot for just throwing away a day off. Finally, you can do it all electronically on the website, fill out the forms, pay by e-mail, receive confirmation that everything is ready, show that everything is paid, pick up the numbers and go about your business
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7
July 31
I registered the car on 07/27/2024.
Arrived at 9.45 the ticket was 186. I handed over everything at 14.20 14.30 While I was standing, I looked at the number of working windows and calculated the time per person. Employees receive and spend an average of 2-3 minutes per person. I can only express my gratitude. Everything is fast and clear, and the fact that I stood in line for so long is because of the number of people, not because of slow work. I want to thank you and say thank you for standing up to work there at such a pace. Well done. Hold on. It's all temporary.
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2
1
August 18
Be patient, ladies and gentlemen! For so long, the traffic police has not been anywhere else in the MREO!🫣 7 hours of waiting to hand over transit numbers and submit documents for the issuance of new registration plates. The girls at the reception of documents work like sloths from the cartoon "Zveropolis" ( sorry, but there is nothing else to compare it with) . Three windows worked all day, at 15.30 they apparently realized that they would not have time to receive everyone and opened another one! Even they began to work faster: during the day it took 15 minutes for one person, after 15.30 the girls accelerated and it took 10 minutes for one person. Question: is it really impossible to work all day in such a rhythm?!
I also don't quite understand why there is such a delay with registration plates. We submitted the documents on Friday, and we will pick them up only on Wednesday. 6 days, please get to work and go about your business as you want.
And speaking of coupons : they are no longer available at 9.30 am. Arrive at 7.00 am and take a queue outside.
I understand that my review will not greatly affect the current situation, but I would like to believe that something will change in the near future
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1
October 21
The staff behaves rudely, there is no administrator, the terminals for receiving coupons are turned off at 14.00 (perhaps an isolated case, but I doubt it) you can't ask employees anything, they just ignore it, the boss supports this behavior, and he behaves the same way. The service is terrible, if there is no ticket, they will not serve. If a number is called and no one comes up, they sit and wait for 15 minutes (working hours are running, the queue is standing) they will not serve the next one, I repeat, they will not serve without a coupon. So if you decide to ruin a day of your life, then come here, you will get a lot of emotions!!!
It would not hurt to check this structure and organize normal work
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November 13
It's fast. We arrived half an hour before checking the rooms. The man came up, filled out an application for registration on the spot for a modest fee of 10 rubles. At 9 they started at 9:15 they already checked. There were 13 in the queue. Then there was an electronic queue, too, everything was fast enough, there were also 13 people in front of us. Somewhere else 15-20 minutes and they already told me to pick up the rooms after 3 hours. Fire)
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1
July 16
It's a terrible place. Last Wednesday, we signed a PREP contract, stood in line for 6 and a half hours, not counting reconciliation. Three windows on the Minsk district were open all day, but a fourth one was opened 20 minutes before the end of the working day. Obviously, they did it because they saw that they would not be able to cope until the end of the day, and they did not want to linger. The buyer was told to come for the rooms in a week. By the way, they no longer issue coupons after 10:00.
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1
July 27
I express my Gratitude to the head,
To Oleg Yurievich Smulkevich for his professional work.
A competent leader in his profession.
Thank you very much.
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1
August 17
The whole day was spent to remove the car from the register. All day long, employees are constantly going somewhere (not counting lunch). For a very long time. There is no schedule for breaks and lunch. It is not clear how long the break will start. Several people leave for lunch at once. Despite the fact that there are a lot of people. Put in consultants who will provide information. And not that everyone climbs into the registration window and distracts the employee.
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May 25
I changed my license (not a Minsk residence permit).
I'll start with the fact that we need to go up to the third floor, then, do not do as I do: do not stand in a long queue for a ticket (this is a reconciliation of rooms, etc.).
As soon as we got up, turn left and go through the waiting room and then there will be an examination department. They change the rights there.
You can pay the state fee for submitting an application and comp.services on the spot, there are details on the stand. It is mandatory to contact the department of Minsk (Kalvariyskaya str. 27).
I had previously paid small payments by simply specifying Minsk and they did not pass, I had to pay again (and those 5 rubles flew into space)
After payment, we wait 7 minutes, so you can already take a voucher for submitting documents.
Next, you will be called by coupon, and then by last name you will be called in the photo.
They will also tell you when to take your license.
I did everything from 8:30 (I arrived at 8, but stupidly stood in the wrong queue for half an hour) to 9:00 (on Saturday!!!), and at 12.30 they gave me my license (the issue was from 12.30 to 13.00)
There are a lot of people. But everyone is working quickly. I liked it, even though it was the first time.. That's why I'm writing, maybe it will be useful to others 😊
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27
1
December 1, 2023
Maxim Mikhailovich Yagodvik is the best employee for accepting documents of a physical person.persons for registration of transport and contracts for the purchase and sale of cars!
Informed, meticulous, fast, clear, understanding, ready to help and tell you where to go next and where to pay for the ERIP tree!
Although I did not sell the car for the first time in my life, but I was mistaken, I almost got lost with the buyer in a large department, and Maxim Mikhailovich helped out a lot with information and clearly doing his job at a high professional level!!!
I recommend! Grey window (Minsk region) number 17.
The waiting time on Friday afternoon was minimal.
The quality of service is super!
Comfort- there are benches, exchangers, photocopy, free sanitary units, insurance, spare parts - all in one building!
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1
August 4
So these are wonderful times when you spend the whole day on reconciliation and registration. You could have waited a week, but here you can solve everything in a day. A quick reconciliation, then powerful queues and you wait pleasantly, discharge the phone. There are no complaints directly against the employees.
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1
1
July 11
Complete stupidity. Car registration is a day, or even the next day you still need to come and pick up the rooms. It's just awful. At 12.00 I took the ticket, waited until the end of the working day and did not have time to give up)))))perhaps something needs to be changed? Or open another department.
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2
July 21
Rudeness, starting with reconciliation, ending with the submission of documents. The attitude is as if you came to their house uninvited and wanted something. Old numbers are taken away, and new ones are issued after 2 days! Okay, who is from Minsk, and what region, to spend the night in a car or to ride 100 km in one direction?! The work of the MREO is disgusting, nothing changes over the years.
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2
October 31
Yesterday I put my beautiful wife on the register. I want to thank all the staff for their professionalism and the speed with which you work. So fast, there are no words.
Special thanks to the guys from the reconciliation.
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August 31
There are a lot of people on Saturday. If you do not need a reconciliation, then it is better to arrive at 7 and take a queue for the ticket. There were 17 in the region, 8.50 have already submitted documents. It is easier to download the application from the website and fill it out yourself, payment via EPIP
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October 19
Documents are accepted through 11 windows, in fact, 4 windows are currently working. The time is 12:00. Terribly slow. When they have already made a remote recording in time, without creating such huge queues. A huge crowd of people in one place, which is not completely safe in every sense.
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May 26
On May 25, 2024, in the afternoon, I had to apply to this institution for the first time to take a theoretical exam. Due to a malfunction of the ERIP payment system, I could not be admitted to the exam without payment confirmation. But they waited until the last moment so that I could still take the exam. And my great thanks to the inspector who took this exam and the employee (window number 3) who accepts the documents, that she helped me in the last few minutes to quickly apply. When the whole group went to take the exam, I just got paid and despite the end of the working day, the inspector gave me a chance to pass this exam and as it turned out, it was not in vain. And after three hours of waiting, the attempt to pass was crowned with success! I thank the staff for their concern and support and help!
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1
August 16
I got into crazy queues, five windows were opened, but those who just ask need to make a help window very much delay the flow, this will make it easier for employees and customers.Because only 56 people have passed in two hours.This is hell. Make a record in advance so that you can.
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March 4
Excellent professional staff!!! But the organization... There are no electronic coupons, i.e. there are not enough of them! I spent two days registering a car!!!. There are 8 seats in a large enough hall with a dozen working windows!??. How is this possible??? Why can't I see the list of available rooms? Why is it not possible to make an appointment? Dear managers! There are many excellent examples of the organization of public services. Learn from the experience! We will be grateful to you!
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8
1
April 30
I took the car off the register, I was in the morning, I was in a good mood all day after talking with your specialist, I want to thank Vera Alexandrovna Shichko, very polite, very friendly, qualified specialist.
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1
October 29
They removed the car from the register on 10/20/2024 , I have not yet seen such boorish behavior on the part of employees who work at the reception of documents . Closing the window in front of the nose , employees are shouted to move away from the window for several meters . Namely, the 6-7 window impressed. It's just the bottom, working with people like that.
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June 22
I did not immediately understand where to replace the driver's license, the girl suggested well.There were no queues.Competent staff.They said you can pick up from 16.00 to 17.00 on the same day.
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March 23
Super explained everything on the first day without a coupon, just asked in the window, they answered without malice, although they have a lot of work. On the second day, I arrived and took a 451 ticket. I think there were 150 people in the queue in front of the house. But it took an hour, it was very fast and the most important thing was to scrap the car without docks and it turned out to be all in five minutes and I took the car off. And a year ago I thought how to do it and I thought hemorrhoids, but no))
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March 23
I am contacting this organization for the second time, this is just a terrible attitude, you will not even find this in trade.Svetlana Valerievna Maskevich, window number 13, said to come for the rooms the next day at 8.00 when processing the documents.And it is advisable to arrive a little earlier, since only 15 minutes is the issue.Upon arrival, it turned out that the issue of rooms starts at 10 a.m., although the schedule says c9.It turns out that the employee does not even know the time of work for issuing documents.Please check the audi entry, it was March 22, after 14.00 , coupon 599.
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5
1
July 6
If it were possible to put -5 stars , then I would put it without hesitation. I still don't understand why people come here, there are still mPOS in which they do everything in one day, even in a couple of hours. The seller of the equipment insisted on going to Zhdanovichi. They submitted the documents on Tuesday, they said to just pick up a new registration certificate on SATURDAY, SATURDAY is a horror. Not only that, there are so many days to wait for a piece of paper, roughly speaking, which they said to pick up on SATURDAY from 9:00 to 9:15. We arrived at this time, stood in a giant queue and were told that it was NOT READY yet……… Question, what have you been doing all week? As I thought that this was the most terrible thing, so the opinion only worsened. Don't set foot here for any more persuasion!!!
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3
October 26
This is a mockery of people. The queues are incredible, hundreds of people. Parking with pits where you can park half of the car. Maybe it's time to put someone in jail already to get the job done?
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1
May 4
Attention, instructions)to find a place where a driver's license is changed, you need to go up to the 3rd floor, pass by a huge queue for coupons and walk to the very end of the hall, there are red signs (for Minsk and blue for Minsk district) with inscriptions)there are no queues, it is better to come immediately with paid services.
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6
September 20
I arrived by 8.30 there were already people, but not many. Everything is clear and pleasant. It's difficult to get through to them, so it's better to go to the place to solve everything)
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February 17, 2023
С точки зрения обывателя - ОООЧЕНЬ не удобное место для ГАИ, могли бы и что-то придумать поудобнее, но… на осмотре организовано всё на отлично, всё подскажут, всё покажут и всё проверят. Очереди большие но движется всё довольно шустро. В самом ГАИ электронная очередь, поэтому давки нет. Если заранее всё подготовить и оплатить через ЕРИП то всё оформление не займёт много времени.
September 17
the disgusting work of this place, or rather no work! It's impossible to get through! No one answers the phone for two days! It's a pity you can't put 0 points!
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January 14
I would like to hurry up, there are a lot of windows, but for some reason they all close for lunch at the same time. I think it would be better to make lunch at different times for each employee. That way there would be a lot fewer queues.
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6
August 19, 2023
Очень много людей, но надо отметить,что очередь шла быстро: каждую минуту вызывали нового человека! Попали к грамотной и толковой девушке, которая проконсультировалась у начальника что и как лучше в нашей ситуации (хотя могла отмахнуться)!Остались приятно удивлены, что так быстро, четко и внимательно выполняют свою работу!!!!! спасибо большое!!!
1
December 21, 2023
I came to this MREO to de-register a car.My car is registered in Bobruisk , because the sale is in Minsk, it was considered more profitable to de-register in Minsk. I will not write about the reconciliation of numbers, queues and the "electronic queue", it's all stuck in the 90s! When, finally, it was the turn to feed the docks out the window, I asked the girl why everything was so "fast and for people?" To which the answer was , there are a lot of you, and in general, I can return the documents! After receiving the documents, the girl announced that you should come for transits tomorrow at 17.00 , and today it was only 14.00 ! Although, everywhere transits are issued on a day-to-day basis for 15-60 minutes. The work schedule of the MREO is written differently everywhere , somewhere before 16.30 , somewhere before 17.00 .The question is, why did the employee announce 17.00? I had to leave the car in the parking lot for a day and go home . It feels like the "sweet lady " in the window turned on the "king"! At the same time, without explaining anything. There is only one phone number on the site , but it is not for anyone , no one answers. I ordered a minibus in advance, because I'm afraid to arrive at 17.00 and leave for another day! I don't know how it will end, but I always thought that Bobruisk was the worst place, now I've changed my mind abruptly and I'll only go there with flowers!
People, MREO Zhdanovichi is the worst place where I had to visit in connection with the registration of a car!!!
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7
1
May 14, 2023
В принципе всё нормально. Третий этаж , работают лифты Все процессы регулируются электронной очередью. Есть большой зал ожидания с посадочными местами и кофейными аппаратами. Сотрудники банка грамотно помогают решать все финансовые вопросы данной специфики. Есть представительство страховой компании. Есть туалет для посетителей. На улице платная и бесплатная парковки.
June 3, 2023
Все чётко и без лишней суеты. Сотрудники принимающие документы и осмотр машин делают работу очень быстро и уверенно. Начальник Мрэо, Евгений Игоревич вообще чёткий офицер, помог с консультацией и в связи с тем что мы не заметили свою электронную очередь, и опоздали, видя что мы с маленьким ребёнком взял на себя оформление хотя и был занят, ему отдельно спасибо.
1
August 16
Reconciliation is fast, 10-20 minutes. And then 4-6 hours in line. And the most interesting thing is that there are still people ahead from yesterday - that's how it happens...
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March 18, 2023
Оформлял куплю-продажу авто для вывоза в РФ с получением транзитных номеров. Организация работы отдела оставляет желать лучшего. Большие очереди, нет электронной очереди, что не удобно. В России взял талон, там время указано и идешь в кафе, по магазинам и т.д. К указанному времени подходишь к окошку и вуалая - все быстро происходит, без толпы и давки. Возникли проблемы с расчетом, так как не работал банковский терминал (пришлось бегать в соседний супермаркет и снимать наличку с карты). Сдал документы, платежки в окно в 10 часов 30 минут и.... "приходите после 12 в окно номер 22. Полтора часа гуляем. Приходим к 12 и попадаем снова в очередь в окно 22. Минут через 40 получаю номера и техпаспорт на авто. В итоге с 07:30 до 13:30 заняла процедура. За подготовку документов, оформление и номера транзитные заплатил 3500 российских рублей. Что, по сравнению с РФ, считаю дороговато.
2
August 30, 2023
Добрый день!
Хочу поблагодарить сотрудников ГАИ
Андрей и Олег
Автомобиль 2922 МО
535
29.08.2023 мой автомобиль сломался во время движения по улице Могилевской. Проезжавшие мимо сотрудники ГАИ остановились,и быстро , профессионально и слаженно помогли мне
Огромное спасибо Андрею и Олегу за помощь и поддержку в очень стрессовой для меня ситуации
1
November 5
Tuesday! One window is working!! After the weekend!!! It takes 20 minutes per person!!!! I've been waiting for my turn since 9 a.m.!!!!!! It's 13:46 now
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July 24
Horror , a place for your own ! Their own people go to the pitch without waiting in line , and the boss turns a blind eye to this ! The Silent Horror of the 90
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June 29
It takes a very long time to submit documents. But getting the numbers and the registration certificate takes 20 minutes, even if the queue is long.
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April 9
I changed my license, did it in an hour, went on Wednesday afternoon. In principle, everything is fine if you pay and prepare the docks. It is better through an ERIP or a bank, but there are cash desks on the floor and a queue there for a couple of hours
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September 27
Specialist in window 6 - Dokuchaeva
Anastasia Olegovna talked boorishly, was extremely rude and unfriendly
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July 13, 2023
Огромные очереди. Документы взяли с третьей попытки. В банках тоже очереди большие. Надеюсь, что когда-нибудь сделают стол справок. Из-за отсутствия точной информации мы неправильно сделали оплату и пришлось ехать в налоговую писать заявление на возврат. Может быть кому-то поможет моя информация из личного опыта: для купли-продажи нужно подать: 2 заявления (на покупку от покупателя и продажу от продавца); 3 договора купли-продажи; 2 оплаты за компьютерные услуги (на имя продавца и покупателя), оплата за регистрацию авто с б.у или новыми номерами на имя покупателя; 2 паспорта и техпаспорт. Бланк заявления я распечатала с сайта заранее (точный образец на окошке висит, где принимают документы). Бланки заявления на покупку и продажу одинаковы, снизу данные автомобиля, сверху на одном бланке данные покупателя, на другом - продавца. Есть платная услуга заполнения заявлений и договора в отдельных окошках.
Благо, что есть электронная очередь, которая расположена в соседнем зале, где можно присесть.
9
June 22, 2023
Быстро и удобно. Электронная очередь. Без суеты. Надеюсь это всегда так, а не я удачно так попал) снимали с учёта копейку 1973. Очень позитивные и доброжелательные сотрудники попалис.
3