The road to this institution is broken-pits. The trash bin is not cleaned at the entrance. The building is shabby, some tiles are missing on the floor. I have not found a toilet for visitors. It is not possible to sign up through public services. The queue is not respected, you occupy all the windows. There is no copier in the room, the bank accepts funds only in cash, there is already a terminal in the markets, and here is a bank branch. I am glad that there was an Internet connection from the bank. On Friday, some of the employees of this institution did not walk in uniform, although on Thursday they were in uniform, and those who were in uniform walked around the youth with their collar turned up, although some of them are over 50 years old.
There is something to work on and fix! If we are building a new state!
According to the regulations, I have to defend the queue twice, photocopies of documents are provided by third-party entrepreneurs, insurance also has to be done elsewhere. There is little information. The staff is patient and courteous, well done.Before submitting documents to the employee's window, after standing in line, I recommend that you know exactly which ones are needed.
I applied for a driver's license replacement in a special order. Excellent service! Thanks to the specialists in window 2 and at the issuance of the document!
Quickly, correctly, professionally!
It fully meets the best requirements of Russian standards!
Wonderful staff! The head of the MREO Merkushev and the head of the 1st department Maxim Sergeevich, and all the employees, are the best archer! Thanks!
I signed up through the State services and arrived earlier than I was booked. At the end, they refused and said that the ticket was closed since I wasn't here. Employees are constantly absent from the workplace, I will write a statement to the prosecutor's office so that no one can figure it out, I do not advise all employees to be boors!!!!
The disgusting attitude of MREO employees towards people. They close earlier for lunch and open later. There is nothing to ask, only rudeness and rudeness in response. They work slowly. One application takes about an hour to complete. It is clear that they are sitting out the time.
We were very satisfied with the work of the MREO, everything was quickly explained + everything was explained where. Special thanks to the girl inspector window # 7, she did everything quickly, returned from the inspection, she ran the documents for registration, went home in a decorated car. Despite the large influx of people, the inspectors do an excellent job, which cannot be said about the MREO on the Left Bank.
There are only negative impressions from the visit.Public services, yes.But the playground is a mess.The inspector says that the inspection is under a canopy, and without waiting lists, the brazen ones are not served under a canopy out of turn.
Everything is organized professionally! There are no delays at all through public services, everything is prompt, there is a cash register and the production of a state number! I am very satisfied, I recommend it!
Clean, everything is fast and efficient, the staff are very polite guys.The inspection was done very quickly, the documents were issued very quickly. The boss actually came out cool and asked is everything okay, did you get everything?
Respect to the staff - they did not dismiss it, they delved into the problem, if they could, they helped themselves, if not, they explained further actions in detail
17.10.2023 reissued the docks for the car and received the rights of the Russian Federation. I did everything successfully, in 3 hours. Although before that there were very skeptical reviews from others. Immediately with the docks, the car was given license plates.
In this MREO was the first time.
I really liked the service. I have not observed any negative aspects. The influx of people is decent, but according to those who were on the eve, it is already much less. The rights can be safely exchanged in 1.5 hours, the process itself "from the window to the piece of paper" takes 30-40 minutes. There are fewer people after lunch.
Other reissues depend on specific situations and may take longer.
After the Donetsk MREO on the Left Bank, it left a very pleasant impression.
Everything is clear, quickly enough, one of the disadvantages is that the bank was removed, you can't show the payment on the phone in our DPR, before the bank branch was in the building, but now run around Makeyevka, look for where to pay the state fee.
I subscribe for the following information about this MREO.
For almost 3 hours (from ~14:30 to 16:30 (including processing to the "last visitor")) I managed to use it.
The inspector even helped me find the engine👍😄
So, guys, well done.
In the heat, the air conditioner blows in the building. Everything is as it should be.
Operators, also a separate hello. They help, they prompt. Well done.
5,6 separate hello window👍
A good MREO in terms of service, I recommend everything quickly and efficiently 👍
I changed my rights from the DPR to the Russian Federation with a queue not small for an hour, taking into account that I defended the queue alive, submitted documents and took a photo for the rights and issued water. Ud.
Well done!
The employees work well and quickly, but there are still disadvantages. First, you first need to ask several people in which window to first apply for a replacement driver's license, then in another window to apply for a replacement license plate. You need to make photocopies of your passport and registration certificate in advance. Nothing is written about lunch on the Internet, but it is there and you have to "walk" for an hour.
It was 03.11 2023. They work perfectly and quickly.The MREO of Donetsk is no match for them, but the laws are not written for them, I will not want to replace V. \ U contrary to all laws, well, it's not difficult to guess what's next.
Even if you sell an application through public services until you give money, they will not do anything to you, they will find a lot of problems when setting up
You need to install terminals to receive a queue ticket in the right window and install a large screen with a voice assistant to call the queue to the window. This will lead to order in the building and the swearing for the queue will disappear, where you need to remember ten people in advance who is wearing which hat or yellow underpants with an Armani tie. People immediately take up a queue at all windows and almost no one is standing - so much for the mess and scandal and the staff get in the way. MREO has money and installing such terminals with a screen does not cost anything for them. Yes, statistics and transparency and effectiveness of employees are visible. And people will feel good and calm and the leadership ... .