It's a wonderful place, no matter what anyone says. We are all human, we all make mistakes. I go there often with a girl. I admit, sometimes there are mistakes, but it's not important. I also used to work in catering and I know that both admins and cooks get tired there. Communication with clients, of course, is lame, but it's nothing. And I also think if the customers were more polite, then the staff would have heard them then. And then, as I remember, such clients come that they won't even say hello, but just come home and say: Give me what to give you, we can't give it. He can accept the order, he can make it, but he definitely won't give it. And then they wonder why this attitude is.
The food is average, the kitchen would not say that it is diverse, but in general it is normal, the meat as for me is either not salty or not peppery, well, the service I would say is lame because no matter how you are called, do not say anything like that, the shawarma is normal, the staff is friendly but not responsible and I am completely relaxed, the waiting time is like when, well, on average 10 minutes is no more, the delivery of the average code is necessary, I can not deliver in the sense that it takes 2.5 hours to deliver shawarma
I ordered a kebab here many times, and I was deceived many times! Yesterday was the last straw of my patience.I write in the comments to the order not to put cucumbers-they put them down, okay, next time I ask again not to put them down-they put them down again...I write to add sauce-they don't add it!They take money, but the sauce doesn't even smell! And this attitude is almost always there, and when you call them, they apologize and offer a 15% discount on the next order...and why do I need a discount on my next order if I want to eat now? I want to eat the way I like...In general, that's it, don't set foot there anymore. I am attaching a photo so as not to be unfounded, this is Chicago and I asked to add teriyaki sauce to it... Mustard is just a little bit, but teriyaki doesn't even smell, and it was 100 times, if not more...