MoveHome
30 reviews
March 18
I've been in touch with this cool team for a long time!
The guys solve issues very quickly, they will deliver everything you want in a short time and for reasonable money.
The widest possible delivery options, from small boxes to oversized cargo.
I sincerely wish the guys not to lose their enthusiasm and increase their opportunities! The delivery was carried out both in Europe and in the USA.
I recommend this team to everyone who wants to receive top-level delivery services!
Thank you for your work and I hope for further fruitful cooperation!
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April 19
Great company! I am very grateful to them!
I had to transport several boxes of personal belongings and art objects to Italy that required special permission.
They answered me very quickly, covered all the questions in detail and immediately indicated the approximate prices, I did not have to find out, as is often the case.
Even before the current difficult economic situation, customs issues were very far from me, but now they are generally frightening)
The guys literally led me by the hand through all the corners! We arranged the delivery, packed everything, shipped it without any delay, completed the documents, including the evaluation of the art object, and tracked the cargo until it was received at Naples airport. I highly recommend it!
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October 7, 2024
I recently used the services of cargo transportation from Moscow to Lisbon. Everything arrived perfectly and in excellent condition. We helped at all stages. Firstly, the paperwork was done quickly and without any problems. The company's managers were always in touch and answered all my questions, which greatly facilitated the process.Secondly, the cargo was delivered on time and in perfect order. I was worried that some items might get damaged on the way, but the packaging was top notch. Everything arrived without a scratch.
In general, the experience of cargo transportation turned out to be positive, and I can confidently recommend this company to others. If re-transportation is required, I will contact you again!
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March 16
We are engaged in the manufacture of household appliances. We ship our goods to Europe thanks to the cooperation with MoveHome. During all this time, they never let us down with delivery, although there were a lot of shipments and they all went to different addresses, to different cities. We have never messed up or damaged anything. Inquiries are answered quickly and detailed advice is provided. Non-standard situations are solved without difficulty and the cargo is delivered. This company is one of the few partners with whom it is a pleasure to work!
See original · Русский
March 12
I was sending things from Belgrade to Moscow.
I made a list of things while in constant contact with the manager. All questions were answered.
The logistician was constantly in touch and reported on the movements.
I talked only with the logistics coordinator and the manager, but I can say about these ladies that I was very pleased with the politeness and speed of responses.
I delivered the cargo on January 29 and received it on March 11.
I was very satisfied. This was my first experience of moving things from country to country, but it wasn't as scary as the reviews say.
I chose moveHome not for the price, but for the amount of negativity in the reviews, the rest of the transport was much scarier. Here, the guys have generally solved the problems described in negative reviews.
Well, as experience has shown, I did not lose the choice.
The cargo was 81 kg. All the fragile items are intact, the guitar in a soft case wrapped in a bubble wrap was also delivered undamaged.
See original · Русский
March 23
I would like to emphasize that initially, in February 2024, there was an agreement with another company to deliver personal items upon relocation. However, in May 2024, the company reneged on the agreements, citing the political situation (although these circumstances will drag on from 2022).
Fortunately, our friends advised us to contact MuvHom. I would like to note the highest level of service, information on the status of shipment, delivery, customs clearance, unloading (on a daily basis). I was pleased with the maximum attention to the wishes of the client, the well-coordinated work of the staff, prompt feedback on any issue…
I want to express my gratitude to Alina, who took care of everything and handled all the problems professionally!!!
THANK you all very much!!!"
See original · Русский
April 6
I contacted this company directly through the website. I have sent a request to calculate the cost of transportation. I needed to transfer all my power tools from the workshop in Moscow to the city of Alicante, in Spain. A consultant called me and offered a turnkey service, and the cost was calculated. According to the price tag, everything was fine with me, it's obviously cheaper than transporting it myself. It arrived quickly enough, and most importantly, everything was intact at the autopsy. Special thanks to the packer. I recommend it!
See original · Русский
March 13
MoveHome deserves special thanks for their incredibly valuable help in solving our problems. We needed various services such as communication with the supplier, payment, consolidation and delivery of goods, as well as customs clearance. The company coped with these tasks quickly, efficiently and with full responsibility. Our interaction was pleasant and successful. Thanks!
See original · Русский
March 4
We have contacted this company several times regarding the search for equipment suppliers in Europe, as well as the delivery of the equipment itself to Russia. It is convenient that they provide comprehensive services, including solving customs issues. Logistics is well established, goods are delivered on time, which is a big plus for us. In general, this is a reliable company, we are satisfied with the work!
See original · Русский
February 13
My thanks to the Move Home company! My things were delivered from Serbia to Russia in a very short time! From the entrance to the entrance) I still can't believe that this is possible in the current reality! Everything is intact, even fragile things! The whole package is intact! Manager Oksana was in touch with me all the time, answered all my questions and listened carefully to my doubts and worries) Many thanks to all the employees of the company! Good luck! I recommend contacting them, they are professionals!
See original · Русский
April 7
I would like to express my gratitude to the company and the entire team for the accurate and prompt delivery of the cargo (personal belongings, clothes, bicycles) from St. Petersburg to Vienna. Everything was done very efficiently and on time.
See original · Русский
October 18, 2024
I want to share my experience of delivering cargo from Moscow to Sicily. Overall, the process went smoothly, and I was very satisfied with the company's services. I would like to express special gratitude to manager Alina for her professionalism and efficiency. She was always in touch, answered my questions and helped me solve all the issues.
I also want to mention logistician Elena, who perfectly organized the whole process and made sure that my cargo was delivered on time.
Everything came in good condition. Thanks to the team for the excellent work! I will definitely contact you again in the future.
See original · Русский
March 26
We were transporting personal belongings from Moscow to Estonia with Muvh. The cargo was professionally and promptly picked up, cleared, brought to Tallinn and delivered directly to the apartment. All the things arrived safely, even the fragile items. Great job!
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April 2
I used the company's services to move my apartment from Kazan to Estonia. The total weight was 1.5 tons, and everything from clothes and furniture to household chemicals and fragile appliances was transported. Everything arrived in one piece according to the schedule.
I compared 23 companies – here is the best ratio of price, quality and flexibility of services. Others either offered the same thing, but 3 times more expensive, or they didn't do customs clearance, but they didn't want to figure it out. We explained everything in detail and provided guidance on additional services. We advised at all stages, helped with packing and storage in Estonia. I particularly liked the following points, which suffered from other companies:
I was told in detail what stages the entire transportation consists of from loading to unloading, and how much each of these stages costs.The services were not imposed!
At each stage, I was calmly and thoroughly answered all my questions. They gave clear instructions on the inventory, advised how to pack the fragile cargo safely. In addition to transportation and customs clearance, the company had its own temporary storage warehouse at an affordable price.
Special thanks to the manager Alina, who accompanied the transportation!"
See original · Русский
August 15, 2024
Things were sent from Barcelona to St. Petersburg on May 23, 2024, the cargo of 155 kg went for 3 months, received on August 12!!!!!!
The Move Home company disappointed, especially the work of the logistics department, manager Elena did not always get in touch, unsubscribed after a reminder. There are no complaints about Oksana's manager, she is the only person in the company who was constantly in touch and explained all the details of the "service" from beginning to end
- we packed and packed the goods ourselves
-the logistician mixed up the labels on our cargo and sent someone else's with a different shipment number (noticed by accident)
- we also controlled the shipment, loading and delivery to the Spanish warehouse ourselves
- we called and wrote to find out where our cargo is, and not the company
Things came in an ugly way!
Of the 9 boxes of things, only 2 were in divine form, the clothes were dirty, as if, or maybe not "as if", they were dumped on the ground and trampled. The white sheepskin coat was stuffed into a Lidl grocery bag.
Shoes were pulled out of their covers and stuffed into a mix with clothes and underwear, books were also lying among things.
The packaging of the boxes itself is all deformed, dirty and torn in places, 3 boxes were "repackaged", or rather things were piled inside, a man's dirty glove was found in one of the boxes....
The PStation game console was lying between clothes at the bottom of the box without any packaging, initially all electrical and household appliances were carefully packed, including with foam!
The cost was 1400€....in order for things to come in such a state, the company, or rather the logistician Elena, has not yet bothered to give "explanations" of such service and service to its customers, why personal items came in this form.
Why pack things, dishes, books and appliances if it doesn't matter?
Why does the company charge such an amount of money, and with 100% prepayment, if they are not responsible for the accuracy and careful attitude to the transportation of their clients' personal belongings?
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October 7, 2024
Everything is fine. Things were delivered from St. Petersburg to the Port in a month. There was a slight delay due to congestion before the shipment was sent across Russia. I advise you to pack your things carefully, preferably in boxes inside a large box, since part of the outer packaging was deformed, but all the things arrived intact.
See original · Русский
2
March 25, 2024
On the positive side, Elena is a polite and pleasant manager and the fact that the cargo was taken from Cyprus to Moscow at a relatively loyal price.
From the negative:
1) After payment, the intensity of communication decreased sharply, I had to periodically remind myself.
2) The contract was filled out inattentively, apparently in a hurry – I corrected the name, address, passport.
3) When repacking after weighing, my belts and ropes, which I expected to receive along with the cargo, were lost. The cost of the loss is insignificant, but there is more of a fundamental point here – my questions about it in the chat were simply ignored.
4) We brought one extra item from someone else's cargo. They promised to find where she came from and pick her up, but no response was received for three weeks.
For the rest, I express my gratitude!
See original · Русский
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February 13
Disgusting service for a lot of money. We were transporting things from Paris to St. Petersburg. We paid almost 3,000€ for it. This is the case and the type of companies that initially announce an undervalued price, and then, when they already have your things, the cost increases and you no longer have a choice, if you want to get your things, pay. The delivery time was 2.5 months instead of the stated 3-4 weeks. The cargo had been in the warehouse for a very long time, and as the manager said, it "got wet," and the things, in her words, "were carefully transferred to the same boxes in which they were in the same order." I think you can guess how I got them. The books were soaked and swollen, mold had grown on some of them, and the clothes were dirty and put in a box in a lump. On top of the boxes was a child's bike, which, as I was assured, nothing would happen. As a result, the bike arrived with a leaky tire and bent (how?!) the frame. Not only did I pay a cosmic sum for this transportation, but also a third of the things went to the trash "thanks" to her, and I have to buy new ones. Elena, who has already been mentioned here, is an extremely unpleasant person. She was the one who claimed an undervalued amount at the beginning, and then, when I protested the surcharge, she proved to me that I "misunderstood everything," and when I objected (and sent screenshots of messages with evidence), she began to hint at my low intellectual abilities, because "for a hundred years of working for her there have never been such clients." Initially, I was choosing between this company and Cargo. I chose the Euro Mov Home because it was cheaper and in the end I regretted it. The final price turned out to be almost twice as high as I was offered in a Cargo with a turnkey relocation function.
I advise absolutely no one to contact them.
See original · Русский
April 5
Delivery of 350 kg of personal belongings from Moscow to the UK. I sincerely recommend it: everything is as transparent as possible in terms of cost, no hidden fees. The company is making progress in terms of packaging (we packed incorrectly at first, arrived at the logistics center and repackaged with the help of company employees in a more reliable way). 2.5 months on the road, not a single soaked or deformed box. Everything is in perfect condition, including a huge, fragile monitor.
See original · Русский
March 13
Recently, we started using the services of this company (delivery of car accessories from Europe to Russia). I can mention the responsible approach to the transportation of goods and the well-coordinated organization of work. It is possible to control the location of the cargo, the whole process takes place without delays and red tape with customs. Their logistics is at the highest level!
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1
November 19, 2024
Thanks to admin Svetlana, manager Evgenia, logistician Elena and all their colleagues. The parcel was delivered to Portugal quickly and without problems.
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1
April 8, 2024
I am very grateful to the staff and the employee of the company.
They do their work efficiently.
Things from Russia to Germany came in excellent condition.
I am very pleased with the cooperation
I recommend this company from the bottom of my heart
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1
August 5, 2024
I do NOT recommend this company. The cargo was delivered from Montenegro to Spain. They broke BOTH computer desks - both countertops, crushed two boxes and bent the bike. It feels like they were driving across the border right on the tables, and not by car. I have no idea where such positive reviews come from.
I photographed all the damage and the unpacking process, sent it to the company - they didn't answer anything, then the manager changed, it turns out, then I waited three months for an answer and eventually jumped off it turns out?
***Thanks for the reply in the comments of course. But it's been five months now... I don't quite understand
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October 2, 2024
Is there an even worse company? The cargo was transported from Bulgaria to Kaliningrad from May 24 to September 8. Moreover, the suitcases were opened, not all the things, the box was opened, divided into two, someone else's junk was stuffed into one. Many things are missing. The payment for the delivery was 68000 rubles. Damn the company!!!
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March 18
We recently had a very large order for the supply of goods to Germany, and it is very good that we have such a reliable partner, thanks to whom we are completely confident in fulfilling the contract, will never let you down, good luck to you and your team!
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October 30, 2024
It works in principle, but valuables should not be sent with them. Assume that any item that you have given them may be damaged, lost, or sent to someone else.
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March 8
We ordered the delivery of equipment to Moscow, which was ordered in Europe. It was necessary to urgently resolve the issue of logistics, since the supplier does not work directly with the Russian Federation and does not transport us. They helped out here, were able to take the cargo, examined it and delivered it. It was delivered quickly, thanks a lot!
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June 6, 2024
Everything went well and quickly!
She worked with manager Nadezhda and logistician Evdokia. Delivery from Moscow to Cyprus.
They answered as quickly as possible and were online. Of course, I definitely didn't communicate at night) but the staff talked about deadlines and they were 100% fulfilled.
Despite the tight deadlines for picking up the cargo, we helped as much as possible! Everything came in one piece!
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April 11
We moved things from Russia to Germany. Excellent, we worked quickly. Thank you very much and prosperity to you!
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May 3, 2023
A professional team. There were two shipments: one from Georgia via Russia to Europe, the second from Moscow to Europe. In both cases, there were tight deadlines and an informal approach was required. And as a result, both deliveries went well.
Thank you very much.
See original · Русский
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