I recently used the services of cargo transportation from Moscow to Lisbon. Everything arrived perfectly and in excellent condition. We helped at all stages. Firstly, the paperwork was done quickly and without any problems. The company's managers were always in touch and answered all my questions, which greatly facilitated the process.Secondly, the cargo was delivered on time and in perfect order. I was worried that some items might get damaged on the way, but the packaging was top notch. Everything arrived without a scratch.
In general, the experience of cargo transportation turned out to be positive, and I can confidently recommend this company to others. If re-transportation is required, I will contact you again!
I want to share my experience of delivering cargo from Moscow to Sicily. Overall, the process went smoothly, and I was very satisfied with the company's services. I would like to express special gratitude to manager Alina for her professionalism and efficiency. She was always in touch, answered my questions and helped me solve all the issues.
I also want to mention logistician Elena, who perfectly organized the whole process and made sure that my cargo was delivered on time.
Everything came in good condition. Thanks to the team for the excellent work! I will definitely contact you again in the future.
Things were sent from Barcelona to St. Petersburg on May 23, 2024, the cargo of 155 kg went for 3 months, received on August 12!!!!!!
The Move Home company disappointed, especially the work of the logistics department, manager Elena did not always get in touch, unsubscribed after a reminder. There are no complaints about Oksana's manager, she is the only person in the company who was constantly in touch and explained all the details of the "service" from beginning to end
- we packed and packed the goods ourselves
-the logistician mixed up the labels on our cargo and sent someone else's with a different shipment number (noticed by accident)
- we also controlled the shipment, loading and delivery to the Spanish warehouse ourselves
- we called and wrote to find out where our cargo is, and not the company
Things came in an ugly way!
Of the 9 boxes of things, only 2 were in divine form, the clothes were dirty, as if, or maybe not "as if", they were dumped on the ground and trampled. The white sheepskin coat was stuffed into a Lidl grocery bag.
Shoes were pulled out of their covers and stuffed into a mix with clothes and underwear, books were also lying among things.
The packaging of the boxes itself is all deformed, dirty and torn in places, 3 boxes were "repackaged", or rather things were piled inside, a man's dirty glove was found in one of the boxes....
The PStation game console was lying between clothes at the bottom of the box without any packaging, initially all electrical and household appliances were carefully packed, including with foam!
The cost was 1400€....in order for things to come in such a state, the company, or rather the logistician Elena, has not yet bothered to give "explanations" of such service and service to its customers, why personal items came in this form.
Why pack things, dishes, books and appliances if it doesn't matter?
Why does the company charge such an amount of money, and with 100% prepayment, if they are not responsible for the accuracy and careful attitude to the transportation of their clients' personal belongings?