There was no necessary part, they offered it from another car with the risk that it would not fit three times more expensive, and even use their hundred and if it did not fit, they would go to the warehouse then))) the feeling remains only to rip off the money...
I ordered delivery to Molodechno, two of the three positions were from another car. A couple of days later I went to buy the necessary spare parts. There were 40 people waiting.
They call my number, I wait 10 minutes near the counter where the details are being adjusted, I come up from the other side, I see my wing under the counter.
To the question, what is my spare part doing under the table? An employee with a dissatisfied look and a question about whether to give you a spare part or not puts the spare part on the table, and here, give or take 40 minutes, I have the spare part.
The question is, will I go there again?
Yes, I will go, in general, the staff is good.
Everything was done conveniently , I approached the manager, asked what I was interested in , answered , waited , looked at the selected product , paid at the checkout , left , the staff was polite, I liked everything , there is also a mini bar , tea , coffee, a light snack ( not free)
Everything seems to be fine, but when you find the details you need and come to get it, it's just a nightmare, it's worse than a single window service in some institutions of the country, a crowd of men waiting for their turn and no one can say how long It will take
We picked up a spare part, ordered it for pickup and came here. We thought we'd be queuing for a long time, but as it turned out, everything is automated here! The electronic queue was called quickly, paid separately at the cashier and the goods were taken away. It took 5-7 minutes. I recommend it!
Good afternoon. I have repeatedly purchased used spare parts from the specified organization.
1. Operators answering phone calls from ads - 5 stars
2. Quality of spare parts - no complaints 4 stars
3. The waiting time for the delivery of spare parts may take several hours, which discourages the desire to come to the specified place again.
4. Constant failures in the electronic queue.
5. The change in the loyalty policy from the management is not encouraging. Previously, there was a permanent discount, but at some point it was removed and the conditions were changed to receive it.
I got a spare part for a Volkswagen Caddy, installed everything works, a good supplier.
It can be recommended, the price is also good, and this is a rarity in our time
A normal office liked how the operator quickly picked up the right part. Upon receipt, everything was fine. I arrived, received spare parts according to the coupon, paid and left. It's cool that the part number is attributed in the coupon, so you don't need to explain anything to anyone.
There is nothing to say about the store, but nothing good can be said about the car service that they have. I changed the pump in the fuel tank, the fuel level sensor was broken on a new part, I tried to get to them three times to fix it, then the shift is wrong, then the lift is busy. They never fixed it, I fixed it on a third-party service.
If you want to kill more than half an hour to pick up a small detail (where you will be transferred from store to warehouse, from manager to manager, and then you will have to wait in front of a closed cash register in the middle of the working day), then this is the best place. I haven't seen such a mess in a long time. I'll give you one check-in for the fact that the guys at the warehouse still helped to find the part and re-register everything.
A lot of useful things. But it is better to clarify everything by phone before going to them. I arrived and my spare part was broken. I came all the way across town in vain.
There is almost everything. A very thoughtful system of sales and returns, everything happens quickly and without delay. There are cafes and amenities. Recommend.
The prices for spare parts are still adequate, if they do not fit, they are taken back without problems, but in terms of the queue, then this is a cap, for a very long time, although there are not many people
They sent me a brake vacuum and didn't even drain the brake fluid. The whole vacuum in the liquid 🤦♀️ how can it be so related to its customers, I do not understand. They say on the phone that there is nothing terrible about it, you'll think there's nothing in the liquid, there's still an original detail here. Be careful in purchasing parts.
Everything seems to be fine, but if the car is under repair, as it usually happens when you are looking for spare parts, it is not very convenient to get there.
And also, the queue at the checkout and for the inspection of spare parts is something like an organized crowd - it's not very convenient.
I do not recommend it, there is only one price on the site, as we contacted the staff, the price has increased by 10,000 rubles! We've thought of a lot more! To get out of it, why is there such a difference!
In principle, it's not bad, but as they say, there are small drawbacks to go into details, you should not be tired of the pistol description
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Av Se
Level 8 Local Expert
June 16, 2024
Great company. There is an electronic queue, which greatly facilitates the process of obtaining spare parts. The guarantee they give really works, unlike many other organizations that sell used spare parts.
EVERYTHING is systematized, robotized, adjusted and clearly executed! In my opinion, this is the best disassembly not only of Minsk, but also of Belarus. I recommend it to everyone!
I bought spare parts. The staff is polite, everything was quickly arranged, there are no complaints about the quality and conformity of the goods!
A good firm!
A huge range of spare parts, the work schedule is more than customer-oriented, there is delivery, the staff is trained), but in my opinion there is not enough discount system for regular customers.
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Сергей Лагойко
Level 9 Local Expert
October 24, 2024
Excellent disassembly, an electronic queue for issuance is an excellent solution. They work quickly, you can solve any issues with managers
There are spare parts for all cars, it works every day, the staff is friendly and will always tell you about spare parts, the waiting time is really long, 15-30 minutes.
Everything is fine. There is everything on the site. The prices are different. But it feels like the spare parts are being transported directly from Japan in the presence of the customer. An hour of waiting.
Terrible job. The spare part was picked up by me disgustingly.
On May 5, I ordered one, picked up a completely different one.(Photo attached).
As a result, I waited in line for an hour, but the spare part is completely different.
The employee did not even apologize for such a joint and for my wasted time. And in the evening they called when I would pick up the order. They didn't even mention that I was there and that the spare part was wrong.
It's like asking for a pen in a store, and they show you a sharpener...
the first time I was there, the impression is bad.
The queue is large, the goods are not selected correctly.
Well, that's what you need, now there are no alternatives, even disassembly, so that such an assortment, such low prices, the possibility of buying by installment cards.there's not enough space, queues, but it's natural