The guys are not competent in their work.
I was sold a spare part that didn't fit. It is not necessary to say that I myself saw what I bought.
In my opinion, if I turned to professionals in my field, then the specialist had to pick up something that would certainly fit. Otherwise, it is not a specialist and not a professional organization.
Well, the cherry on the cake:
You are given 14 days to check the spare part, and are informed that you will be able to return or exchange it. BUT they forget to say that it will not work through a courier, for this you will have to spend 2-3 hours and go to the other end of the city (in my case) to Malinovka.
I used the services of this seller twice. The first time I served about 2 hours, the second about half an hour. The last time a lock was purchased that was installed in the car door, closed and does not open. I called the consultant, outlined the situation, received the answer "I don't know" to all questions, call our service station, I call the service station, I get an answer the rate of an hour is 80 rubles, but this does not guarantee that you will be refunded for the item. A vicious circle. The door is closed because of the purchased lock, in order to open it, you need to break the lock, of course they will not return the money for the broken one, but you can also pay ONE HUNDRED of them. With the clarification "If the competence of our electrician is enough." I am an auto electrician myself and work for a service station.
Very good auto assembly . A clean toilet. The work is very well done . Adequate prices for spare parts. I recommend them to you as a regular customer..
We handed over the car for repair. We haven't even looked at it in a week. They say it wasn't my shift that took the calls, wait. What the hell are you guys doing? Do you accept cars and disassemble them by month? It's a pity I just read the reviews now. It seems that only negative reviews about this office are true, but positive ones are cheating
I like it! I place an order by phone, while I have reached the warehouse, it has already been assembled. I looked, touched, and paid. Positions that are discounted several times, got a ridiculous price. Conclusion: I have applied periodically and, if necessary, I will be happy to apply again. I recommend it!
It's a good place. Very pleasant service, both about consultations by phone and upon receipt of the order. The order was issued quickly, they warned about everything, told about everything.
They are doing a very necessary thing! They helped me more than once With solving dead-end repair problems! I wish Them success and prosperity, Business development and expansion!
Guys. You are the best. Thank you very much for the service, good service, reasonable prices. You can even buy it in installments. The staff is on top.
Depending on the time of arrival, you can wait for more than an hour, even if the spare part was ordered in advance and an SMS about readiness arrived. You also always need to order 2 units of spare parts because it is not uncommon to have a marriage because used spare parts and photos may not be relevant, especially if the spare part is divisible, there have never been any questions with parking, in short, a solid two.
I am very disappointed. I bought shock absorber struts assembled for Opel. I agreed on the purchase by phone, the operator assured me that there was a mark on the racks "no defects declared". I arrived, stood in line for about 30 minutes, brought a couple of racks, one was normal and the second was in oil, while the whole duster was torn! When evaluating this shock absorber by an employee of motorland, it was impossible not to notice this, so I conclude that the buyer is deliberately throwing dust in his eyes. Everything would be fine, if not for the fact that the sales center itself is located behind the MKAD and you still need to drive to get to it. As a result, taking into account the queue, two hours of time were wasted and the mood was spoiled.
Convenient parking, an electronic queue that excludes smart ala "I am a current spracy". The details are good. I buy with pleasure. I recommend shopping!
A great store for buying used spare parts. It was the first time I was in such a store. The whole procedure of inspection and purchase of the part is done and adjusted quite well. Thanks for the service and detail! I recommend it!
A very unpleasant impression was left when returning the spare part under warranty.
When I ordered and, accordingly, bought the rail indiscriminately, everything was fine. The rail turned out to have a defect in the power steering. I called 2 times and warned about it, asked what I needed for a refund. They replied that the conclusion of the service station, the video on the phone of the error and the rail itself. The consultant even said that if I warned in advance that I would arrive, they would accept me without waiting in line. Well, OK, I did it.
On day X, I call to warn you, but they tell me that they don't know anything and only in the general queue. It's unpleasant, but okay. I arrived and took the ticket. Accepted. The boorish attitude of the consultant, you can immediately see how interest is lost, what is the guarantee and what you cannot earn. The consultant has questions like "So what? And what should I do? Where's the rail? Should I follow her?". These were the questions to my question, what is the marriage in the spare parts and what are my next steps. Although another employee had clearly told me on the phone before that when I arrived they would tell me what to do next.
Then the consultant did not believe me that the marriage was in the spare parts. I didn't even look at the conclusion from the service station and the video. It turned out that for some reason it was not necessary.
The money was eventually returned, but the residue remained.
Terribly
I ordered a lever, they said to come in an hour, I arrived at their tableau "movement is expected" after sitting for another half hour, I ask the girl, they say when, what and how?
With a dissatisfied table, she replied, in the warehouse, wait.
Why say one thing, then kill time and wait
If you want to lose a couple of hours, then you are here. On the phone, the manager says that you need to wait 40 minutes, as a result, you wait for more than an hour, then they bring a faulty spare part (which should be free of defects as indicated on the website). Then you order everything from the beginning , he says that 30-40 minutes and again an hour . The numbers in the electronic queue are called out of order when the order arrives, it is not even approximately clear. The first time I got here, I don't want to and I don't want to sit around waiting for anyone, not knowing if the next spare part will be broken or not. Nowhere is there such a mess to wait an hour for an order to find out
I bought it, everything came up. Only, to be honest, the price is too high, the floor-finger-ceiling is formed. Therefore, 3 stars. It's a pity that you can't go directly to the engine being disassembled, in my case.
We wanted to buy an engine, we came with our own endoscope. The nozzles cannot be unscrewed-they do not have tools. The engine should be evaluated by its appearance. The prices for engines and boxes are 2 times more expensive than in other disassemblies.
We bought a manual transmission for 1350 rubles. I asked to wipe the number, it was not readable. They gave me a rag and told me to rub it yourself, if you need to.
The largest disassembly parts store. All the spare parts are in one place. I am glad that there is a delivery. They chat quickly. I contact you if you need any spare parts.
Excellent service. The prices are the best on the market. We repair cars and often pick up spare parts, from experience I immediately look for Motorland, and only when I don't find it here, I climb on the Bumper and cry at a high price. Thanks to the team, success in business!
Negative communication experience. We communicated via e-mail, transferred money for a contract engine and lost it. In response to the claim, the owner stated that the password from the mail was stolen and they were not responsible for anything. I do not advise it, a throw is possible.
Every time I swear that I will never contact this office and every time I get burned.
I came, turned to a consultant for help finding spare parts (fuse box) and emphasized what was needed from a left-hand drive car. Allegedly found, told to wait, the wait took 30 minutes and what do you think? It was brought from the right steering wheel) before that there were jokes with non-working radiator fans, they don't check them on the spot for performance and it's too hard to return with a return without a scandal.
A waste of time, I hope I will never have to apply here again
I was in the branches and there is something to compare it with ..this place was pleasantly surprised. Everything is technologically advanced. Prices are the same as everywhere else . You won 't save much .
One of the best companies in Minsk.
High-quality customer service, a young positive team, always ready to solve the issue as favorably as possible for the client.
We bought a window lifter, it turned out to be available and at a price two times less than that of competitors. But it was removed from the English car and the connection connector was different, after which he clarified whether it was possible to put his own motor instead, they said that yes it would fit. After the purchase, it turned out that our motor did not fit well, and I had to start figuring out the car electrics.
But still, considering that I bought 2 times less than the market price, I recommend this store despite such an incident
In general, the impression is good, except for the queue, it was created by an electronic system. The client is waiting, and there is also more time waiting for the pre-ordered part to be delivered.
A good range of used spare parts. The wiring should definitely be rechecked upon receipt, it happens that the manager voices "without defects", but in reality a whole fragment may be missing.
Payment by mobile phone on the spot does not work.
The location is so-so. It is better to order delivery.
Everything seems to be fine, there is a huge territory, order, I would like the staff to smile a little, friendly, and then, some kind of feeling as if we are not friendly people, I understand that there are a lot of people, but I would still like better relations with customers
The largest range of used spare parts available in one place.
And most importantly, all components and assemblies are sold "as is", no one "washes" them. The condition is described truthfully, if there are defects or deficiencies identified during assembly, everything is described in the comments.
I've bought spare parts here more than once
A good spare parts store , everything is clear ,neat ,fast ,why four stars ,prices for some types of goods are very high , reconsider the prices for used spare parts .
A small minus; sometimes you have to wait a lot of time for a spare part, but in general everything is fine, the waiting room is excellent, if the part did not fit, there are no problems changing it, keep it that way.
Everything is very well set up, an electronic queue, a mini cafe, a toilet, sofas for waiting. Managers who are pleasant in terms of communication, at least I've come across them). I've applied three times, everything is always fast and clear.
I ordered it to be paid quickly, there were no problems with it, and then it was trash. You need to sit for 2 hours to pick up the ordered payment, the reason is that the coupon system works, but they call different numbers both future and past, it's not realistic to wait as long as you have enough patience. After the number was called, you will be forgiven for another 20 minutes near the pick-up point, since it has not been brought yet. After they brought it, the spare part turns out to be different from the photo, not all the nuances are indicated, as a result, you may not like it and everything is new...order a new spare part and wait 2 hours.
The first and last time in this diner. I advise the organization,,Avtoprivoz,,there are no such problems.
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Show business's response
Т
Татьяна А.
Level 2 Local Expert
November 12, 2024
Everything is at the highest level, the spare parts are good, and most of all, thanks to the staff for their help, great guys work there
In general, the store is good, a lot of spare parts are available, we even had a discount, but then for some reason they were removed, although I take 99% from them. Well, the problem happens when you take by bank transfer, sometimes you need to walk a lot of distance and spend a lot of time to look, write out, spend and finally get a spare part
We fully met our expectations. Everything was described in detail over the phone, warned about all the nuances. I picked it up myself, I had to wait a little in the electronic queue.
I would like to simplify the delivery of cargo spare parts, sometimes it resembles a quest. One day, while I was going to the invoice statement, my spare part was sent to the warehouse again from the order table, everything takes so long. Otherwise, everything is normal, there are no questions at all about the work of truck spare parts sales managers, great guys, they are quick with the invoice statement and the selection of spare parts