A new warehouse in Malinovka. Huge as a pregnant woman. But there is no parking. There are no reasonable access roads. The old warehouse is right there. Always specify which one you're on. You stand in line at the new one, and they will send you to the old one. Each warehouse has its own managers and a cash register. Probably temporarily. If you still drive up to the new warehouse, they are reluctant to let you into the old one. Because the path is one way. Backwards. And you carry your purchases with a hump to load at the gate, where traffic has already been paralyzed because of you. A spare part found on the site is now rarely picked up immediately. You're waiting for a text message. Sometimes up to 3 hours. But you forget your sorrows when you get fresh serviceable spare parts. I've always been lucky. I bought a lot. And everything is of luxurious quality.
They set up their clients. I ordered a mounted engine. The manager kindly offered delivery on 30.05.2020 from 10.00 to 11.00 not to the pick-up point, but to the address, which pleased me. By 10 o'clock I broke off from work, organized the craftsmen to do the installation. We waited until 14 o'clock for the driver's call, which was never received. I contacted the manager to clarify the delivery time, after waiting 15 minutes I find out that the engine was forgotten to be shipped. Not a button from the dashboard, but a whole ENGINE!
I bought a lot of things, from small plugs to tires. Cultural call center operators, managers in the spare parts department. But at the pick-up points there are boors with a minimal vocabulary and hatred of people and a very, very slow speed of work.
Everything is at a high level.I ordered a spare part by phone, an SMS came that it was assembled, they are waiting for three days.I arrived at the office (I found it quickly)electronic queue, everything is convenient.I recommend
The order was placed via the Internet, upon arrival, there is no need to expect a coupon, the staff is friendly, there is everything that is required for a car of any model. I liked the interior the most. Good luck.
The bottom is full, I spent 4 hours waiting for details. At nine I ordered at 10 I arrived at 11 with pennies brought, this is the first order, the second is even worse.
Prices are also higher than the market. Next time I'd better go to another city, it'll be faster.
Great store, everything is clear and fast. The operator very politely explained how to get to them, because the navigator showed a completely different place.
The reviews on the site are just a blot. And according to reviews by an employee, Yandex and mine are a strong three. I asked to bring 2 identical parts. They warned that they did not carry a choice, and asked them exactly and take 2. I said yes. But it was not there that they brought one for less money on the 4th and in the most terrible condition of a different color, but almost 2 times more expensive. Well done guys did what they needed to do. Only I will also make a conclusion about how to handle and communicate with them.
According to the set of parameters, the best disassembly service in the Republic of Belarus. The good thing is that the product is photographed and available for viewing, the bad thing is that the product is sometimes not stored in the best way, but given the amount of goods, I have little idea how this item can be improved in principle.
Everything is fast and clear. Besides, the price was the lowest in the city. Thank you.
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Georgiy
Level 13 Local Expert
January 23, 2021
I was pleasantly surprised, the service was decent, the goods were returned without problems., accessibility to the object is not problematic., I got banally on foot., from the Malinovka 8 stop within 15 minutes.
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А
Александр Басалай
Level 18 Local Expert
July 10, 2023
There have been huge queues lately. It takes a very long time to wait for the product
Service - 1 point.
45 minutes in line on the STREET to see the detail, to find out that it does not fit... The workers are prisoners, and sleepy - all barely. Is the store actually a separate topic, queues, three windows? Have you actually looked at how other stores work?! I didn't wait, I went to the market, thanks for being nearby, I bought everything in 20 minutes, so it's also cheaper than on the site.
Don't set foot in here anymore.
The staff is polite, but does not have specific information about the condition of spare parts or they lie on the phone, and when you come for spare parts there are cases and there is nothing to look at (I have been working with this company for a long time, I want to note that the quality of spare parts is so-so - in the photo one condition, but in fact quite another!)
I'm talking about the internal combustion engine. I take off the video and send it to a certain Kozlov Evgeny, the left cylinder knocks, he tells me you are a fool, prescribe the nozzles all the procedures were done, the knock did not go away, but at the same time he wrote 5 times a day, send all the money, I sent it in parts. In the hope that with his conviction that brains would prescribe Money, he got ICE from me, a pile of metal completely stood up. Evgeny Kozlov does not communicate any more Money in his pocket why is he calm about some kind of internal combustion engine, somehow he works without Contracts without documents. On the engine block, the number is unreadable, Do you want a divorce, they pushed off the junk
I've ordered spare parts for my old Volvo here several times. I made an order through the website, it seems to me conveniently done. For some questions, I contacted the managers by phone. They will always tell you clearly and professionally what is more profitable or better to take or what to replace. I pick it up from the pick-up point, the delivery is free. I wish there were more such items, but the store is great.
I ordered the doors and arrived. One was found, the other was not. But it was still nice that they were really looking for her, I saw her personally. 5/6 people were looking for. Alas, they did not find it, but in any case, well done. Others would just say no and not even look for it.