The incredibly beautiful monastery is amazing, stunning, the most impressive of all that I have seen so far. A fabulously beautiful ornament inside, it is hard to believe that such beauty was collected by people manually in those years. It's great that it was restored and returned to its original appearance, thank you!!!
An excursion to the museum at the monastery added a fly in the ointment to this wonderful place.Yesterday, on April 20, 2024, we visited the Echmiadzin Monastery. We felt the grace and beauty of this place. We eagerly took an excursion to the museum at 14.00. We waited for the start of the excursion for almost an hour and a half. By the beginning of the tour, a lot of people had gathered. Tickets can only be purchased in cash. Why?
Next, Anya's instructor came out, by the way, late, and took everyone to the museum. For such a tiny museum, the number of tourists was clearly in excess. Everyone had to crowd around the exhibits. Anya's guide led the tour listlessly, completely uninterested, spoke very quietly, many participants of the tour could practically not hear anything. One of the participants of the tour asked the guide Ani to speak louder, because there are a lot of visitors. To which the guide replied sharply: "So come closer! "The participant reasonably replied: "how to get closer if there are already too many people gathering near each exhibit." Ani's guide ignored this request and, as if on purpose, began to speak even more quietly, turning away from the visitors. She also ignored questions from visitors. For example, one of the visitors, an Armenian man, asked a question about the spearhead of Geghard, the guide did not answer anything and moved on to another exhibit. There was confusion and displeasure in the group of visitors.
In this regard, there are wishes for the management of the museum:
1. Conduct excursions more often, every hour, for example, rather than waiting for too many people to gather. There shouldn't be a crowd in the museum.
2. Make it possible to purchase tickets using bank cards, and not only for cash.
3. Work with your guides, especially with Ani's employee, so that they speak louder, do not mumble, do not swallow the end of phrases, are interested in what they are talking about and interact with visitors, politely answering their questions.
Employees such as Ani's tour guide make bad publicity for the monastery as a whole.