Monte Bianco

4.6

186 ratings

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Level 10 Local Expert

A cozy place. Friendly staff. Delicious food. It's quite good for your money. Clean, cozy. Of the cons: dirty dishes after breakfast are picked up the next day, even if there is no one in the room. Towels are changed every two days. There is no salt or pepper on the tables. Of the things promised in the room, there was no hair dryer, dishes,cutlery,iron not in the room,cleaning after check-out, wi-fi not in all rooms,

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Ольга Коленченко

Level 6 Local Expert

A very cozy hotel, with soft mattresses. It was a comfortable bed that was important to me! The hotel has a hookah bar, restaurant, karaoke. Very convenient. As a compliment, I was given a free late check-out, which is very valuable and pleasant. The only drawback is that the hotel is closer to the end of the city ... but a taxi solves everything, you can get anywhere without problems. But it's quiet.

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Мария

Level 8 Local Expert

Very strange and ambiguous feelings remained from the visit. However, later we were told that all hotels are like this in Astana, but I don't know. Of the cons: 1) at an early check-in, they were put in an unmade room and if they immediately understood at the reception and sent to fix it, then the maid only rearranged the sheets and was very surprised at the question about clothes, pillows, towels and in general. Then they moved to another one when she went to swear. 2) the next morning I found a mouse on the table. I don't know which of us was more scared, I was sleepy and just stunned, but the tailed one began to run away and fell off the table and ran away, I didn't see him anymore. When I told the reception, I did not receive any kind of compensation or excuse, only an offer to relocate again. 3) This hotel is very common, as I understood from the locals, as there is karaoke and a good restaurant. Fri,Sat, Sun karaoke works until 4 a.m. (we found all these three nights, two banquets and it was impossible to sleep in the rooms closest to the restaurant), and on weekdays the same thing until 2, but irregularly. Of the advantages: 1) friendly everyone,courteous staff 2) delicious breakfasts and you can order local food from the cook and whatever you want in general 3) Convenient location.

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Ли Игорь

Level 11 Local Expert

I hope future visitors will read the review and will not make my mistake and salt the guests here. I settled the guests from October 11-16 and paid for 2 people 324,000 TNG. After staying for a day, my guests from South Korea wanted to move out. For a reason: 1. The staff does not know English, I was a translator 2. Breakfasts without a buffet table (a couple of scrambled eggs and a couple of croutons, no fruits, no juices, etc. Although they write 4 stars 3. The smell in the room is smoky, although they say the rooms are for smoking guests 4. The staff is not friendly 5. There is no gym Although they claim 4 stars, a maximum of 1.5 stars is my rating When I asked to make a refund, the manager Amir refused to do it, due to booking through hotels.com In the end, I lost 216,000 tng ... Even after losing 216,000 tng, I still moved out, because the most terrible hotel and staff that I have met. As a result, they told me if you don't like something, go to court. Surprised is not the right word. I hope this review will be read by the hotel. And draw conclusions

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Жанаргуль Байкенжеева

Level 5 Local Expert

The cuisine of this restaurant is very tasty, and the service is also at a high level. However, due to poor air circulation in the abdomen, there was a feeling of some suffocation. If restaurant owners considered this issue and improved the ventilation system, the overall atmosphere would be much more comfortable.

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Жанара Бектурганова

Level 4 Local Expert

I was lucky enough to be a guest and host of a friend's anniversary. Everything went great in this hotel complex. Downstairs in the restaurant they noted that they stayed the night in the suite room on the 4th floor. The room was super comfortable, 2-room, spacious. The dishes in the restaurant are excellent! Everything went great!!! Thank you very much! I'm from Almaty.

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Жандос Тулебаев

Level 7 Local Expert

I advise everyone 100%% The equipment is excellent, the kitchen is super. The service is also at the highest level👍

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Vlad Karev

Level 9 Local Expert

We selected a 4* hotel and then this hotel came across, although it was almost on the outskirts of the city, but the center took 15-20 minutes, it suited us. At 4 ku pulls with a small stretch, everything seems to be fine, but not so. Upset breakfast was constantly cold although the last 2 in the morning we talked about how much we would go and still..... Do not take rooms on the second floor there is a restaurant and almost every evening music and drinking, which interferes with sleep. With water, too, there are constant problems, the coolers are empty. The owner of the hotel needs to be seriously engaged in the service and then turn from 4 into 2. And so if you stop by car, I recommend it.

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Vova S

Level 19 Local Expert

A fully decent hotel. There is a cafe. In the morning, breakfast in the room, you can choose from a cafe.

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Nurlan Mambetov

Level 4 Local Expert

A good hall for celebrations. But there are columns and not a high ceiling.

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Юлдуз Ешанкулова

Level 11 Local Expert

Супер, очень нравиться там отдыхать. Два раза провели мероприятия, очень довольные. Обслуживание хорошее, ребята молодцы.

Владик Слепцов

Level 10 Local Expert

We had a birthday party last year and everything went well. And this year we decided to relax in this karaoke again, and this time it was better especially the kitchen

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Бирлес Сарсекеев

Level 8 Local Expert

A great place to hang out! We liked everything: the food, the service, the music

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Талгат Жумадилов

Level 7 Local Expert

The restaurant is good.There is a hotel on top, an average one.

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Ернар Ергазин

Level 9 Local Expert

The kitchen is delicious but the service is lame They accepted the order but then forgot about us. The meat was waited for a very long time. The price tag is nice. We went to the bar on reservation, as a result we received a small and pleasant discount

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Дмитрий Авхадеев

Level 5 Local Expert

There is everything to have a good rest. Special thanks to the staff of the karaoke bar.thanks rerata)))

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Михаил Шевчук

Level 18 Local Expert

Достаточно хороший отель, за сам отель 4+ можно поставить, единственное скудный завтрак континенталь, без выбора, за завтрак 3

Капитан.

Level 12 Local Expert

Detached building. Not in the LCD as some do. Everything is thought out on purpose. Generally for people. The owner is well done. No one bothers anyone.walk the soul of a bandit)))..

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Сырым Ажгалиев

Level 9 Local Expert

Nice place, music, menu is normal, but the location is a little far away

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Lipsitz

Level 7 Local Expert

We checked into the room right next to the karaoke. I couldn't sleep until two in the morning. As a result, I asked for a room away, they gave me one. But it's hard to sleep here without earplugs because of the music and the screams.

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Серик Макашев

Level 11 Local Expert

I was at the restaurant at the hotel. Excellent interior, good hall. That 100-150 person can be spent in style.

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алмаз к.

Level 5 Local Expert

Everything is very tasty in the kitchen, a cozy atmosphere.

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Ляззат АХМЕТОВА

Level 9 Local Expert

We did the anniversary not long ago, a good restaurant, beautiful interiors, I advise you !!!

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гульмира садыкова

Level 3 Local Expert

Everything is fine! I recommend

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264653 Сактаганова

Level 2 Local Expert

Everything was very tasty...

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Виктор Рабцевич

Level 4 Local Expert

Хорошие и чистые номера, отзывчивый персонал. На ресепшене всегда вежливые и улыбчивые девушки.

Гульмира Сактанова

Level 3 Local Expert

Great atmosphere, great cooking, thank you very much

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Акмарал Каумбекова

Level 7 Local Expert

Номер чистый, уютный, теплый. С ребенком было комфортно. Шумоизоляция слышно было соседей. Каналы и вайфай хорошо работает. Караоке отличный звук, аппаратура качественная.

Роман Иванов

Level 5 Local Expert

Cleaning every day with a change of linen.Breakfast, lunch, dinner with room service.Friendly staff.

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Марал Жакупова

Level 3 Local Expert

Convenient location, large parking!!!

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Матвей А

Level 5 Local Expert

Всë понравилось, но когда мы приехали в люкс номер там было много блëсток и халаты не постираные. (Потом всë исправили)

Серик Ербаев

Level 2 Local Expert

Excellent breakfast☺️

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Ильдар

Level 7 Local Expert

Отличные номера. Дизайнерская работа. Комфортно. Можно заказать в номер еду. Предупреждаю, на этаже караоке бар, приготовьтесь что иногда будет исходить шум от гостей комплекса. Караоке бар к сожалению оценить не успел, был проездом.