The hotel was 3 stars, there was not even water, not to mention a tea set, the furniture was scratched, there were traces of rust on the tiles in the bathroom, the shower stand was broken, so I had to hold the shower with one hand and wash with the other. Perhaps it was better when it was opened, but now it is very outdated.
Some rooms are tired. Everything is clean. The breakfast is delicious and varied. The location is very convenient. The staff is very polite and prompt.
Excellent location, simple but sufficient breakfasts. The room could use cosmetics and cleaning, not only what is in sight, but in general everything is nice and cozy.
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Alexandr
Level 6 Local Expert
February 26, 2024
Excellent location, good breakfasts, plenty of parking spaces nearby. If you renovate the room stock, it will be 5 stars!
We were in June 2023, the hotel is tired, everything in the room is tired, the sofa is stained, the carpet is also stained. The most decent thing in this hotel is the lobby where the reception is. Breakfast is very poor. In general , we paid 6,000 rubles .
A hotel with an excellent location and good rooms. However, there are minor signs of "furniture and interior fatigue." And the prices in the restaurant and bar are also not encouraging.
Everything you need to know about Monaco in Astana, everything is insanely old and dirty! Is it really impossible to buy new sets of bed linen, order a dry cleaning of the floor covering. You check in and then realize that it's clearly not 4 stars, and if you qualify for it, then match it!
The hotel in the photo looks bigger and newer.
The hotel is not really big, but the rooms are spacious.
The furniture in the rooms is old.
The pastel linen is white, but it's time to replace the towel with new ones.
Cleaning is daily. Clear.
The breakfast is varied (buffet).
The staff is very polite.
Nice hotel! But there is not enough space for breakfast, there was a moment that we arrived at 10 a.m., all the seats were occupied, we had to eat in the lobby, and so everything is clean, friendly staff. The hotel is good
The room is pleasant. With the usual national "jambs" - there is a curtain, so there is no baseboard behind it) It does not interfere with living. The restaurant is delicious, but the prices are not very adequate.
Great location, very beautiful area. The hotel itself is also beautiful. The breakfast is good. The only thing that upset me was that the rooms were already a little worn out and the furniture.
No, there are shoe spoons in the room))) but seriously, it's a very poor breakfast, we were in the restaurant once, and it feels like the food is not cooked there, but heated up. Therefore, we had dinner and lunch in the city, in general it was clean and spacious
One of my favorite hotels in the price/quality category. You need to take a junior suite. Of course, the breakfasts are for three, but I don't have breakfast either. And yes, return the water in the carafes to the rooms!
It's time to improve room cleaning. The towels are all dirty, the TV channels are not clear how they work. There is not enough feedback from the reception. We could have made a candy bar, but in fact as usual.
It's a great place. All other things being equal, I will move in here, the only disadvantage is parking only along the street, there is no closed territory