The ceramic salon is bright, goods from different countries, a large selection of modern colors, shades and sizes.
The staff will find time and a smile for each visitor, and will not go home until the last customer.
The approach is versatile, the search options can change right on the spot, from the moment the tile is shown to you from a different angle, walls or floor.
Irina Rybakova met us, took into account all our wishes and suggestions in finding the material we need.
We were very pleased with the discounts, for the duration of the promotion of the salon network.
With the help of Irina, the issue of tile, fugue, bathroom, towel rail and shower cabin was solved.
We express our gratitude to the whole team
Modus Ceramica,
11 Partizansky Prospekt salon.
To put it mildly, the impressions are negative from this salon! I ordered a siphon, a screen and legs for the shower tray. I paid about 80%, delivery under the contract is 20 working days. After some time (2 weeks), they called from the salon (Monday) and said that my order had arrived at the warehouse, you can come to the salon to pay the rest and go pick it up (I had pickup). I went to pay in the evening, respectively, I did not have time to go to the warehouse. The next day, there was another call from the salon - sorry, your order was brought to the wrong warehouse! OK, I think it happens. The manager said that on Thursday you can safely go to pick up! And then it started! Thursday came, I was going to the warehouse, and they say, Soryan, no one brought your order (in the sense??? Okay, they said they would make a delivery home. I'm waiting for silence ... at this point, the deadlines have already been reached according to the contract. I call the salon, and they say "part of your order was given to another person" can bring a siphon and a screen, and we will take the legs when that person goes to his dacha for them" There was no limit to indignation! In the evening, the girl, the head of the logistics service, called and said that she was bringing me part of the order. I arrived, we look: the siphon is the one, but the screen is terrible! It felt like it had just been removed from some old pallet: it was all scratched, twisted and 100% not the one I ordered. The result is that he leaves the siphon and leaves. The next day I called the salon, to terminate the contract-I couldn't wait any longer. Although the suggestion was to wait until they ordered a new screen… Seriously?! Naturally, I terminated the contract, but the salon administration stubbornly proved to me that it was not their fault in this situation(! In general, completely non-customer-oriented employees work here, the feeling that everyone "doesn't give a damn" about you, the main thing is to pay money.
I bought tiles in this store, epoxy grout, flushing and sponge. I regretted this action a thousand times. The epoxy grout was "smeared", I realized this after a conversation with my master, who laid the tile. In one box, there are 2 identical tiles with the same pattern, which should not be the principle (large customers (legal entities) come to the warehouse and change it as they want (they select it for themselves), and the seller will do anything to sell it. They repackage it and can safely "sell it" to ordinary people. They wanted to return the epoxy grout back, since its work is too expensive (the cost of sealing a square meter is equivalent to laying tiles of a square meter), but they refused, they say, according to the law, you have 14 days to return. Or they could just solve the problem in a human way. Since each legal entity determines the refund period for itself. I am very unhappy with the purchase and what to do with epoxy grout, flushing, sponge for 257 bel. rub. I have no idea.