Do not contact us!!! I broke the phone screen in April and put it into repair. the screen was replaced, but after a month and a half, I began to notice that the front camera was taking cloudy photos. I brought it, asked what was the matter, it turned out that they gave the phone to an inexperienced master, because of which something like glue leaked onto the camera (crookedly pasted). I was offered to make repeated repairs at the expense of this master, but to pay for the glass. 70p instead of 90p, that's the service, bravo! I believe that the service should be responsible for its mistakes, and not make a minimum discount. I finally decided to leave. everything was fine for the first few months, then the rear camera became sharply cloudy, apparently again someone tried to disassemble the phone, they do not have normal craftsmen. I will never go there again and I DO NOT ADVISE YOU!
It's a pity that I didn't read the reviews earlier. The display quality is terrible. Less than three weeks after the replacement, the glass cracked. The master hastened to put the blame on me. Refusal of replacement under warranty! I do not advise you to go there!
Don't bring your phones there, I changed the battery and put some bullshit. The battery blew up after three months.
Plus, in the second phone, the screen was changed, which also stopped working after a couple of months.
The service is disgusting. They had to replace the charging port on the phone. As a result, they took the money as a replacement, but in fact they just cleaned it. Charging didn't work anyway. She told me to come back the next day. I came - it's closed. They mumbled on the phone that they were not working and hung up. I called back and they threw it off. Extremely unprofessional. After a couple of minutes, the "master" came out and handed over the money. The rating was set, apparently, by the master's friends.
God forbid you take your phone to this service. After "repairing" my beloved phone, I had to buy a new one. After the crooked hands of the master, a lot of things stopped working in the phone. To all the claims, the master pointed to scratches on the case and said, "you see, it fell down and this malfunction is from this." It is better to pay more, but take your phone to a good master.
And also pay attention to how many bullshit reviews with 5 stars this special has set himself.
My experience of contacting this service center.
At one point my phone turned off, there was a black screen when I turned it on.
Upon examination, the consultant (a short guy with dark hair) said that he would be able to "rewire" it. I agreed and left the phone. I picked it up in the evening. He worked for a week and turned off again. I took it back. My phone was held for a WEEK! During a personal visit to this SC, the consultant vaguely and confusedly replied that "he is afraid to give it to me, because the phone does not work correctly, it needs serious repairs," and that all this time he was looking for some details and found a "donor" to replace (no one notified me about this).
When asked what was wrong with my phone, they replied: "serious repairs are needed and the time is unknown, maybe another week, maybe a month."
After such an answer, she took the phone and took it to another SC, in which the specialist SIMPLY TURNED it ON and suggested that perhaps no one had even "flashed" it initially. The phone is still working today.
The SC left a very unpleasant impression. Be careful!
I've been calling all day!! I wanted to clarify the question about replacing the glass!! The workshop does not pick up the phone, then they go to work.
They said they would call back -they did not call back!! In the evening, they mumbled something unintelligible on the phone and threw it off !!! It's a disgusting place!! Don't get fooled by the rating, it's not professional!!!
I broke the screen on Sony xz1 came on 07.07.21 at 16.30, at 20.00 I already took my phone. THANK YOU FOR YOUR PROMPT RESPONSE. the screen was told to install the original. The next day, after completely examining the phone, I noticed that the indicator light was not working and somehow it began to sound wrong, only 1 speaker was working when playing the video (2 used to work) In general, I liked the service for efficiency, minor flaws upset me.