Ordered a toothbrush through Wolt, but what arrived was a nightmare. The brush came in an opened, damaged package with no protective films and an open brush head – clearly used before. The app refused to accept the return and directed me to visit the store in person. At the store, I was told the manager responsible for returns was not available and that I should travel to the other end of the city on another day to complete the return. To make matters worse, the person before me had their return processed without any issues, yet my request was declined. Very dubious store with highly questionable service. Not recommended.