MobilGuru.by
37 reviews
December 30, 2024
The store is super!!! The prices are the best in the Republic of Belarus! I've been ordering from this store for five years now, everything is always fast and high-quality! The seller is a fan of his craft (maybe someone doesn't like that he offers other "fresh" options, but that's exactly what the seller should be, in my opinion). Keep it up !!
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1
October 22, 2024
I want to tell everyone about the dishonesty of MobilGuru stores.by and Megamir.by (in fact, it is the same store).
So I decided to order a Xiaomi 14 smartphone on 18.10.24 and, without reading the reviews, contacted the mobilguru store. They told me that the phone would be delivered to my city the next day on the evening of 19.10.24, so I agreed. Since they will be delivered the next day, then I thought to play it safe and order another smartphone of the same kind, only a little later, in case there is a marriage in the first one (and in this model there are often marriages, then the matrix is in black spots, then the cameras fog up from the inside, in general 4pda and YouTube to help anyone interested to find out about this model). Next, I made an order for Sunday at the store Megamir.by By the way, another seller answered the call (well, of course, these are supposedly different stores), who with an imperfectly adequate speech and approach to the buyer began to talk my teeth, well, okay, listen further ...
The next day, at about 15:00, he calls me "the courier" and said that he would be at the bus station at about 19:00 and that I would drive up for a smartphone, to which I replied that we had agreed with the store that the phone would be delivered to the specified house (which courier would drive so late, also to the bus station? Well, of course it turned out to be an ordinary minibus), to which this kind of courier agreed with me and said that he would arrive as early as 21:00 (he would have arrived at 00:00). At exactly 21:00, the driver calls me and tells me to go out for a smartphone. Since I was on a business trip that day, I gave the money in advance to my friend who lives at the delivery address so that I could go out for a smart phone. I call my friend and tell him to get out, the driver has arrived. Then, literally 5 minutes later, a friend dials me and says the following: - I went up to the Mogilev-Chausy minibus, open the passenger door, ask the driver if he brought the phone, to which he replies that he and then adds to pay for the goods immediately. To which my friend said that first he should see the smartphone and check it for performance, and the driver again tells him to pay first and does not even show the product. Well, my friend immediately realized that these were ordinary crooks, closed the door and went home.
To be honest, I was not completely surprised by this, because I had suspicions that these were scammers as soon as I found out that not a courier would arrive, but a minibus driver and by the behavior of the seller, who, by the way, also tried to cram protective glasses into me for some reason during a conversation and flash drives.
Well, then even more interesting, they started calling my number en masse from four numbers, there were a lot of incoming calls and I immediately realized that these dishonest merchants were calling me in a rage, because they failed to sell most likely a defective smart. Answering one of the numbers, immediately from the start I heard the discontent of the very dishonest seller who was supposed to deliver the smartphone on Sunday, ahahahah, who began to talk fiercely to me. He asks why they didn't pay for the phone? I say, why didn't they give you a smartphone to check first? To which he answers me that first you need to pay the driver, then the driver will give you a smartphone and you can check ahahahah what a naive bred. I tell him that first the product is inspected and checked for operability, and then it is paid if no defect is found, to which he replies to me that what if I broke my smartphone and left. To which I reply that you have my number, then you would have called the police if that were the case. Next, he started talking to me, saying that no one would do this, after which he began to squeal in my ear (the person clearly has deviations), to which I said that I refuse tomorrow's goods, goodbye. By the way, I recorded the call, I will save the recording of the conversation with this inadequate person just in case, there is also a video from the camera from the entrance, where the minibus car is visible, let it be too, he is clearly at one with the store because he shouted something after my friend.
Further, having blocked all 4 numbers from which they called me non-stop, the seller either drove minibuses to Viber himself sent me a message with the following content: - You're worse than a woman. Ahah, I still didn't understand what it meant, but that's not the point, but how they treat customers and why haven't they been checked by law enforcement officers yet? I am more than sure that there are many interesting things to be found among these dealers. In general, be careful not to order anything from these dealers. Screenshots of calls and Viber messages are attached.
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4
2
June 28, 2024
In three years, I have already bought 5 devices for myself and my family. About the quality, I can say this: the devices still work, except in cases where a fall from a height turned out to be fatal. One device was malfunctioning, but it was a sore of a specific model of phones, which was simply treated.
They write different things about the seller, but personally I have never had any misunderstandings with him. He explains and tells everything, patiently repeats if he did not understand something right away. And about the fact that it offers charging glasses and cases in addition... So coffee and a hot dog are also offered at the gas station all the time. For me, on the contrary, this is a plus, because I can't remember everything myself at once, and then there is nowhere to buy a suitable phone for the purchased one.
The speed of delivery is a separate level. If you live in some town where there is a shuttle bus and regular flights - a song! If you order in the morning, then on the same day, with a favorable combination of circumstances, you can already hold the device in your hands in the evening, but what about those who do not have such an opportunity, alas, I do not know what to do with efficiency.
I can't say anything about guarantees, since, fortunately, I have not encountered the need for such actions.
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1
2
June 28, 2024
There is probably no worse store, today 06/28/24 I left a request for an iPhone 15 pro. At 10:00. No one called back for three hours, ordered a phone from competitors, At 13:00 a call rings and I hear complaints about why I did not purchase a smartphone from them, I calmly hang up, and then it started with two numbers I constantly receive calls, the manager impudently offers me to refuse to buy from competitors, offering a lower price, I refuse but this guy is not going to calm down, the calls follow one after another, the person does not understand and does not accept refusals. As a result, I blocked 2 of his numbers, and I want to protect readers from such a service.
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4
June 27, 2024
The consultant is insubordinate, interrupts and snaps. It is almost impossible to order what you came for. I do not recommend this store to anyone. When I ordered the first phone from them, a completely different store was indicated in the warranty card. I wanted to order a Google Pixel, but the consultant obsessively persuaded me to buy a Samsung. I had to cancel the deal in this store in favor of another one.
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3
July 9, 2023
After buying the phone, I decided to leave a review about the store, opened a search, and frankly, when I saw the rating and a flurry of negative reviews, I was very surprised. I chose the phone for a long time, the choice fell on the redmi note 12 pro plus. I was surprised that the cost of a phone in Minsk varies from 1100 to 1500 rubles. The price was listed here at 1080. On the phone, they said 1100 and 1145 are white models, which are nowhere to be found. I can say that the really white model was not everywhere, because before that I also called the stores. I can also say that in other stores they said the price was 50 rubles higher, arguing that the exchange rate was rising. The seller answered all my questions quickly, clearly and clearly. Then we agreed to call a little later, as I had to talk everything over with my husband and decide on the color. After the call, the seller made a discount and we placed an order. Yes, he offered a cable, but I didn't need it, so I just refused and we said goodbye. No one dissuaded me from buying the selected phone, no one sold me anything. He is a seller for that and a seller that he wants to sell, and not mumble the program according to a memorized script. In this case, in my personal opinion, the seller is in his place. I also want to note that I was given two safety glasses as a gift, for which I did not pay a single ruble. The courier delivered the phone the next day. A nice kind man. We were satisfied with the purchase. Thank you.
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1
3
February 18, 2024
I bought my fourth device here, helped my friends with the purchase, ordered it here again. I've bought more than 10 phones and tablets all the time and it's always the same. Competent staff, pleasant prices, fast delivery. I take it and I will take it only here
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2
August 27, 2023
The prices on the site are very attractive, but the seller, to put it mildly, as many have already written here, is absolutely inadequate. To put it more precisely, the seller is just finished, if he does not have the model you want at hand, he begins to sell you other bullshit, calling your model an outdated product, although it will surpass in all respects everything that he will try to sell you. It is impossible to convince him, because when you try to object to him, he immediately interrupts you and begins to massively load you with his bullshit.
I do not advise anyone to contact this store, especially if you want to buy a model from last year or older. You will not be able to buy, but you will spoil your nerves.
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9
2
November 17, 2023
I ordered a phone here recently. The seller is very competent, understanding and unpretentious in communication. I got a discount. The delivery is just instant. The device is super. At the moment, no shoals have been found. I definitely advise you! Thanks to Evgeny and the delivery guy Nikolai.
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2
May 18, 2023
To buy a Samsung A52s smartphone, I first found stores offering this product, then chose sellers based on reviews. The best in my rating gave the answer - "not available". I got to this store. It is available, but the seller insisted on recommending another model - S20FE. I am not one of those who can be persuaded, but I considered this model for myself, and refused it because of the price, which I told the seller about. However, the seller surprised me, firstly, with the price - it turned out to be about the same as the A52s, and secondly with the Snapdragon processor, not Exynos. This phone was not on the store's website. And I took a chance! I ordered it at 11 a.m., received it at 15-30, meeting a minibus 200 kilometers from Minsk. The packaging is untouched, made in India and the sweet Snapdragon on the S20FE. A month and a half - everything is fine! I took a chance, I was lucky!
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1
3
September 16, 2023
I bought two iPhones and a tablet, the deliveries were on the same day even ahead of time. The seller offered charging units, the first time I did not need it, I refused and no one else imposed on me, the second time I needed it and I agreed. I plan to buy another iPhone one of these days, and most likely in this store, since the prices here are among the cheapest!
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1
2
November 8, 2023
Good prices. You can even haggle) what they write in the reviews, so if you are confident in your choice, then no one will convince you. If you told them that you need this particular model, then they will not offer anything else.
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2
November 13, 2022
An absolutely inadequate seller who is trying to sell what is available, and not what is needed. The prices on the website do not correspond to the real ones. I called, ordered a specific model, immediately began to sell other models, and the manager does not understand the technical characteristics and could not answer simple questions, but he did not forget to call me stupid because of my choice (k-customer orientation). But nevertheless, with sadness in his voice, he promised to bring what I needed, promising that the supplier had this phone in all colors, and even with delivery the next day to another city. The next day, he calls around lunch and says that the model that I chose is not available and again sold another one. When asked what he clarified with the supplier and why it was yesterday and not today, he began to deny everything that he had not promised anything. Also, the arguments in favor of any models change from day to day, then 64 GB is small, then the next day it is already very much. She refused to buy.
As a result, you will not be able to simply order a phone in this store. Take your time and nerves.
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10
1
January 25, 2024
I've been buying here for more than five years. I took 5-6 tablets. There are more than 10 different models of phones. It wasn't bad. It became disgusting. I do not recommend it.
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5
January 16, 2024
I do not advise you to get involved.they carry counterfeit goods and everything goes well exactly until you need to use the warranty
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4
May 22, 2023
I bought the fourth smart in this store.Everything is great.I bought what I wanted.The seller is on his wave.Sometimes I listened.For the fourth smart made a good discount.I recommend the store.
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1
3
July 2, 2022
I agree with some of the reviews here that the store manager wants to sell what they have, not what the customer wants, and even argues, everything looks like it knows better than me what I need. I called to order one model, they began to offer me something else according to the classics, to dissuade me from it, communication with the client is disrespectful to his opinion, only the mobile guru knows what is best and to whom.
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13
1
December 3, 2022
the prices do not correspond to reality. They are trying to sell what is in stock and without any difference in color and model. Delivery to other cities is generally trash: go to the minibus at the train station..... This is the finish line. Oh, guys, it's not the beginning of 2000, what kind of minibuses are you???
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7
1
November 17, 2022
I do not advise you to call the number on the website, then they will call back and ask you to buy any other phone with a discount. Very intrusive "sellers", they call from different phones.
The prices do not match.
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7
April 1, 2022
an Internet magician. MOBILGuru.by . The price list has a significant number of smartphone models. However, some items are missing when ordering. The specified technical data do not correspond to reality. The cost of the order increases by 60-70 rubles. If the acquisition of a model with a missing function does not agree, the manager's opinion is imposed in an aggressive form on the verge of insult. The receipt belongs to TECHNO MALL LLC. The QR code of the magician. megamir.by . The warranty card does not have a CC address, the specified phone number belongs to the in-mag. megamir.by // Purchased REALME 9i
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5
2
September 22, 2021
I wanted to order a specific phone model, as a result, the seller began to dissuade from this model, advised a dozen others. I chose another model from among those that were advised to me, called to order, again said that this model was returned several times because of the lights in the screen. I recommended looking at a couple of models again, as a result, I called to order, the price increased so sharply, and the seller began to impose his opinion on memory, I wanted 6/128, the seller insisted on 6/64. He also expressed his dissatisfaction that I take a long time to choose a phone! By the way, the price on the website is one, but in reality it is different. It seems that the seller persistently "recommends" those models that are available, and it is profitable for him to sell, and does not sell what the buyer wants.
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13
3
February 15, 2021
I bought a smart phone, everything is fine with it, but along the way they persuaded me to take 3 protective glasses for a total price of 10 rubles. Already at home, I considered that the glasses belong to another smart, they have a black opaque border and hide 1-1.5 mm of the screen. When I called the store, the manager did not deny that they had sold glasses for another phone (note – without warning!), but began to assure me that these glasses are even better than those provided by the manufacturer. But it's all bullshit. The bottom line is that the glasses belong to a very non-standard smart model, you can see a lot of them have accumulated in the warehouse, so they shove them where they can with minimal bulk. When I asked directly on the phone if the glasses would be replaced with suitable ones, the person on the other end suddenly said that he had another line, and he would call me back later. I didn't call back. I didn't save his number, and I have no desire to call people from unsaved calls in order to put pressure on this comrade's conscience. It's been a week now. I don't like to slander, but in this case I decided for myself that if they don't call back and replace the glass, then I will leave an appropriate review. Obviously, neither the first nor the second will happen. Pennies, of course, but the sediment is so unpleasant. In general, friends, there are not many questions about the main purchase, but be vigilant – the comrades are very dishonest.
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8
1
November 9, 2022
Thank you very much! Everything is at the highest level and the iPad and the delivery and the employees. With respect to you. All the best to you!!!
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4
October 2, 2022
It's a disgusting store. Boorish attitude towards customers, they have incorrect prices on their website. They can't provide advice either, they rub the goods more expensive and don't even listen to what you tell them.
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5
March 20, 2021
I read about the negative reviews, which were mainly about the imposed protective glasses from other phones, but still decided to try to buy a smart POCO X3 6/128 here, because the price was quite low. I called, the manager said that there were no more of them available. An hour later, he called back again, said that after 16:00 the supplier would bring them and if I ordered now, he would be with me today. I agreed. Yes, the price was a little higher, but the new delivery is a new price, this is normal (and on this day it was about the same on other similar sites and on one of them this smart was also sold out that day). Yes, the manager offered me to buy a safety glass, an OTG adapter, a holder and charging in the car, etc. (this is his job), but since I had all this, I simply refused. Smart arrived on the same day, albeit late, and, by the way, the courier went to meet me and arrived at an address that had not been discussed in advance. I punched POCO by IMEI and SN - everything matched. The device was packed in a factory film, it did not open, plus they sent me a hydrophilic silicone film from this model with a special as a gift. with a brush to stick it on. The smart is working, everything is fine. If we consider all this objectively, then the score is 5.
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5
6
October 10, 2020
I ordered a poco f2 pro phone in white from them, they said it would be delivered tomorrow from 21 to 22. As a result, they call somewhere at 16-00, ask to deliver the phone early, you can even go to another point in the city. I was at that moment on the stone hill of the metro station, I decided to wait. The courier called back and said he could deliver it in 15 minutes. At the entrance to the agreed point, the courier called and clarified once again where I was. But as soon as I arrived, I heard in response from him that I'm sorry, but the operator made a mistake, I don't have your order. Then the operator called and the typical excuses began, such a phone was not brought, the operator did not check what and to whom the courier was lucky. I am shocked by such a service, I do not recommend anyone to contact here. Yes, maybe I personally was unlucky with the order in this store, but such an attitude towards a customer who changed his plans, waited for the courier to hear that he did not bring anything...
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15
1
November 22, 2020
I bought a phone in this store on 11/21/2020. Redmi 9. Along the way, the manager imposed related products at inflated prices on the phone. At the same time, I sent 2 protective glasses not for this phone. This is probably the norm for the store (I read similar cases in reviews) - when related products are imposed at inflated prices, while the buyer is given the wrong thing.
It is a pity that the manager treats the buyer as ..(I can't write this word).
A big minus for the store.
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11
1
September 22, 2020
I bought a phone in this store. The manager imposed expensive glass on the screen.
There are no questions about the delivery of the phone. But! The saddle was brought from another model. And for more than a month now I have not been able to get a refund for the glass or a replacement for the corresponding model of my phone. Sometimes they don't have time to bring, then they order a lot of others, and so on. I shoot stars with such an attitude. Finally bring the glass!
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12
1
July 13, 2021
On the one hand, the low price, on the other hand, they constantly struggle with the price and the lack of a guarantee (read the service card more carefully) Like to push extras.
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9
1
August 23, 2021
Terrible store staff, trying to snatch the phone no matter what, even going to outright arguments and insults! I do not recommend it, save your nerves
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12
1
June 3, 2023
I almost ordered a tablet. After saying that I would think about it, the person just switched to insults.
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4
October 26, 2019
I ordered it from the mobilguru online store.by xiaomi mi 9 smartphone. The store offered a discount on this model. The delivery was carried out quickly.
I was satisfied with the phone and the store.
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3
3
August 21, 2020
We ordered a phone. We wait. They call the next day, reschedule the delivery. OK, we're waiting. The next day they call and say that the phone is not available.
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10
1
September 4, 2019
I ordered xiaomi note 7 from this store. I have been using it for 1 month.
I was satisfied with the store. Having made a discount on the phone, the delivery was made on time.
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4
February 19, 2020
I bought Xiaomi Pocophone F1 from them in 2018, so far the flight is normal, the delivery is as fast as possible.
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2
3
October 3, 2021
It's a disgusting store, I don't recommend buying here
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7
1
October 12, 2018
A good site for information perception
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5