In three years, I have already bought 5 devices for myself and my family. About the quality, I can say this: the devices still work, except in cases where a fall from a height turned out to be fatal. One device was malfunctioning, but it was a sore of a specific model of phones, which was simply treated.
They write different things about the seller, but personally I have never had any misunderstandings with him. He explains and tells everything, patiently repeats if he did not understand something right away. And about the fact that it offers charging glasses and cases in addition... So coffee and a hot dog are also offered at the gas station all the time. For me, on the contrary, this is a plus, because I can't remember everything myself at once, and then there is nowhere to buy a suitable phone for the purchased one.
The speed of delivery is a separate level. If you live in some town where there is a shuttle bus and regular flights - a song! If you order in the morning, then on the same day, with a favorable combination of circumstances, you can already hold the device in your hands in the evening, but what about those who do not have such an opportunity, alas, I do not know what to do with efficiency.
I can't say anything about guarantees, since, fortunately, I have not encountered the need for such actions.
There is probably no worse store, today 06/28/24 I left a request for an iPhone 15 pro. At 10:00. No one called back for three hours, ordered a phone from competitors, At 13:00 a call rings and I hear complaints about why I did not purchase a smartphone from them, I calmly hang up, and then it started with two numbers I constantly receive calls, the manager impudently offers me to refuse to buy from competitors, offering a lower price, I refuse but this guy is not going to calm down, the calls follow one after another, the person does not understand and does not accept refusals. As a result, I blocked 2 of his numbers, and I want to protect readers from such a service.
The consultant is insubordinate, interrupts and snaps. It is almost impossible to order what you came for. I do not recommend this store to anyone. When I ordered the first phone from them, a completely different store was indicated in the warranty card. I wanted to order a Google Pixel, but the consultant obsessively persuaded me to buy a Samsung. I had to cancel the deal in this store in favor of another one.