Mr. Kebab
71 review
March 19
It's a wonderful place, no matter what anyone says. We are all human beings, we all make mistakes. I go there often with a girl. I admit, sometimes there are mistakes, but it's not important. I also used to work in catering and I know that both admins and cooks get tired there. Communication with clients is lame, of course, but it's nothing. And I also think if the customers were more polite, then the staff would have heard them. And the way I remember it, clients come who don't even say hello, but just come home and say, Give it to me, we can't give it. We can accept an order, we can make it, but we definitely won't give it to you. And then they wonder why such an attitude is.
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March 1
We no longer have competitors of this level, we have our own application, the shawarma is delicious, and new dishes are among the advantages...One of the disadvantages is that you can order an order through the app and they won't accept it, or they will accept it after 40 minutes, when you are already at home. Delivery: it takes more than 45 minutes for free, but they can bring it in an hour and a half, when they have already forgotten about the courier and cooked the food themselves...In general, the service level is still a collective farm.
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2
December 3, 2024
This is probably the worst restaurant I know, I'll explain. On December 1, we placed an order in the application, it says delivery in 45 minutes. An hour passed, I called to clarify, to which the girl replied, "the courier has left a long time ago." After waiting another 30-40 minutes, I called again to clarify. Again, the answer was that the courier had left and was about to arrive. As a result, 2 hours have passed since the order was accepted. The point from us is well, 500 meters away at most. As a result, of course, we had to refuse and re-order and go ourselves, which took 15 minutes. And today, on December 3, I made an order in the application, well, of course, for pickup, your order was accepted in the application, the time indicated was 15 minutes. As a result, 15 minutes passed, I went to pick up the order, to which the girl replied that it was canceled because there was no chicken!!! I'm shocked!!!! When I left the point, I received a notification that the order was canceled! This is just a disgusting attitude towards people!
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1
1
May 14
We ordered a shawarma for lunch at work.
The kebab with French fries was dry and the meat was too dry to swallow!
The shrimp kebab was filled with sauce, and only one shrimp was found!
During delivery, the courier mixed up the orders, brought the order that we canceled (we checked with the administrator if it was canceled) and the one that was ordered after!
It's terrible! 1 star.
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December 22, 2024
During the long period of using the delivery service, only two times did not invest in the agreed speed. The quality is excellent.
We definitely try new products.
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March 10
A huge underweight. Distrust is growing.
This is the 3rd time I've bought and for two more shawarma it doesn't weigh 120 grams.
If you sell goods in this way every day, what a profit you will get!
Thanks a lot, we don't buy at this point anymore!
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2
April 23
Each time, depending on the shift, interns, etc., it's a different story. To make it delicious and done as I wrote in the note, you still need to be lucky. You can't call it a network lottery.
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1
September 2, 2024
I ordered a kebab here many times, and I was deceived many times! Yesterday was the last straw of my patience.I write in the comments to the order not to put cucumbers-they put them down, okay, next time I ask again not to put them down-they put them down again...I write to add sauce-they don't add it!They take money, but the sauce doesn't even smell! And this attitude is almost always there, and when you call them, they apologize and offer a 15% discount on the next order...and why do I need a discount on my next order if I want to eat now? I want to eat the way I like...In general, that's it, don't set foot there anymore. I am attaching a photo so as not to be unfounded, this is Chicago and I asked to add teriyaki sauce to it... Mustard is just a little bit, but teriyaki doesn't even smell, and it was 100 times, if not more...
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3
August 29, 2024
Today there was an extremely unpleasant situation, because of which I do not want to have anything to do with this institution. 08/29/2024 at 17:15, an order was placed for three, not cheap enough, positions, one of which was a kebab with shrimp. After 20 minutes of waiting, we picked up the order and, without checking what was inside, which was partly our fault, we went home. We live far enough from the point. Already at home, we noticed that the order was completely different from ours and its cost was also significantly lower. I called the operator and reported the problem. we were offered to bring this order to the point and get a new one in return. Naturally, a refusal followed on our part, since it is illogical to return to this area in order to resolve the shawarma issue. We asked if it was possible to do the same, only with the help of delivery: we give the courier the wrong order, and he brings ours, to which the answer was received that this is impossible and there are 2 solutions to the situation: -15% discount on the next order if we keep this one, or we pay the courier 4 rubles and he brings ours the order, and the old one takes it away. Naturally, there was no adequate solution to the situation here, because we had to pay out of our own pocket for someone's mistake. In my understanding, it is in the interests of the institution to resolve the conflict so that the client is satisfied. But in our case, we would have remained in the red anyway - having arrived there and spent money on the road or the same money to the courier. Yes, 4 rubles is not a large amount, but when it comes to principles... In general, the courier brought the order and the second time it turned out to be incorrect - instead of one shawarma, they put the wrong thing, but at least the other two were correct. The result of the situation is that this network is not at all interested in how the client will feel. I am extremely dissatisfied with the service, for which I withdraw 4 stars! And I will definitely find an opportunity to communicate with the management so that they work on the quality of their service. In turn, in no case do I want to blame the operator and the courier, since they follow official instructions, the cashier could also get tired and mix up by accident. The conflict would not have happened if the "laws" of the institution worked for the client, and not vice versa.
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3
July 30, 2024
The food is average, the kitchen would not say that it is diverse, but in general it is normal, the meat as for me is either not salty or not peppery, well, the service I would say is lame because no matter how you are called, do not say anything like that, the shawarma is normal, the staff is friendly but not responsible and I am completely relaxed, the waiting time is like when, well, on average 10 minutes is no more, the delivery of the average code is necessary, I can not deliver in the sense that it takes 2.5 hours to deliver shawarma
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3
March 20
We made a pre-order, they arrived half an hour late, they didn't put one potato in, everything was cold, the staff couldn't explain anything clearly what their problem was.
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May 24, 2024
If it were possible to put a minus one star, I would do it. At least there were no problems with delivery before. But today they just ruined everything that was possible. The order was placed at 20:04.... The shawarma was barely there, after several calls we waited for 22:30! It didn't work out with the order itself either.... We ordered two identical ones with cream cheese.... They brought it is unclear what, as if they were made from the remains. Instead of the declared fresh cucumber, sour pickled, cream cheese is added and does not smell. But the scent of mustard was present in both. One was spicy, the other just with mustard and garlic sauce.... To say that we were disappointed with such an order is to say nothing!
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2
1
October 14, 2024
They cook delicious and fast. An excellent assortment for this kind of establishment. The ability to order delivery.
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August 21, 2024
I've ordered it more than once. Royal, branded. Pretty decent. The amount of meat and vegetables is balanced. Delicious sauces, and they are poured in moderation.
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September 11, 2024
The food is normal, the staff is not friendly - maybe tired during the day, it is not clear. I made an order, waited a very long time, the workers danced, sang, but did not do their job.
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1
1
April 16
Good afternoon, today we placed an order and took 2 hours to get there. You can imagine what kind of zhuzhevo arrived...
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1
January 30
The most tasteless low-quality shawarma , two pieces were purchased, after three bites they went to the trash, the attitude towards the customer was terrible. I don 't recommend it to anyone . Judging by the filling, the cheapest and lowest-quality products are used!!
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2
February 6, 2024
They made it very tasty, the administrators are friendly, the cooks are fast. We made a kebab literally within 5 minutes, I didn't even have time to smoke. Respect to the guys
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3
April 8
they went bad, there used to be a favorite shawarma, but now for 15 rubles you will get a wait of 30-50 minutes, you will stand under the window for 10 minutes waiting for the administrator to finish his business and then give delivery to the courier :)
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1
April 8
It takes a very long time to wait for an order, even if there are no customers.
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1
March 27, 2023
In general, shawarma is almost always quite tasty. But there are some nuances, for example, ignoring comments on the order (almost always), and also often underweight (usually uncritical, for example, the lunchbox always comes underweight and this is taking into account the packaging). But the last time it turned out to be very bad: they ignored the comment, the shawarma turned out to be underweight at 100 grams (ordered for 600, received for 497 grams), so there was also a large bone in the shawarma itself). In general, a very unpleasant situation has developed, and the service seems to get worse and worse every time. We ordered it in Zhodino on Kalinovsky.
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3
1
May 17
The kitchen is dirty as much as possible , cockroaches , I came in and didn 't want a shawarma .
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November 17, 2024
Kalinovsky has terrible service, not only is the meat often burnt, but sometimes the order is canceled altogether
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2
1
September 15, 2023
I took the royal shawarma, so it seems warm, but the meat inside is cold from this and the taste is not delicious. It was also disappointing that the lower part was broken, which led to the leakage of the "tipo" sauce and the collapse. I didn't feel any tomato sauce at all, just mayonnaise mixed with garlic sauce.
A photo of the breakdown is attached.
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1
July 22, 2024
Very tasty, fast and not expensive! Friendly staff!
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1
2
February 25, 2023
The shawarma is delicious, everything is OK with delivery too. The promotion, which is indicated on the website about delivery in 45 minutes or the order is not valid for free, since the administrator calls after the order and says that the promotion is not working at the moment, we will deliver later. It is not known what to write this for. And so, in general, compared to other shawarma even in Minsk, it is much tastier 👍🏼
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1
1
August 7, 2023
The most terrible place. The other points of Mr.kebab are a little better, but the problem with irresponsibility is the same everywhere. Of course, I try to minimize the order of food from them, but sometimes circumstances force me. This time, the problem is that instead of nuggets, they gave us potatoes in a rustic way, the child, not knowing much about the order, tried potatoes, then I came over to report this problem and they told me that they had mixed up, i.e. they took the potatoes from us and said that they would give them to other people because they had mixed up the order. We were given our nuggets (as it turned out later, there were not enough of them). I am disgusted that they can give me an order in which someone could have already messed up like us. It is possible that there were not enough nuggets because someone else brought them up to us)))
And in general, this is not the first case of problems with this institution for many years, as long as it has existed, in 90% of cases of an order they will have some kind of problem with the order ...
Even the section with reviews in the application was removed apparently so that they would complain less)
I do not recommend Mr. kebab to anyone and I always dissuade my friends from ordering from them.
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3
1
February 3
It's always very tasty!!!
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1
2
July 27, 2023
We made an order through the app, provided a comment (without cabbage). Upon receipt, they clarified, they came home ....., and he was with cabbage, and they signed on the bag that he was without cabbage. Zhodino, Kalinovsky.
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3
1
August 15, 2024
Lovely kebab and friendly staff
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2
August 27, 2024
Very tasty shawarma!!! Especially with French fries;)
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1
1
May 8, 2022
The best shawarma from St. Petersburg to Minsk!
Meat is fire! Potatoes are a fairy tale!
Special THANKS to Anastasia and Yuri. Only in their shift it is always tastier and more satisfying!
More regular customers for you.
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1
June 26, 2023
The guys make delicious kebabs, with care and love for each customer, and the price is worth it. I recommend
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2
January 30, 2024
Imposing an additional services-goods delivered to the address. The minimum order amount (unreasonably HIGH).
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3
1
April 8, 2024
Good, tasty, everything is in moderation, the kebab keeps its shape
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August 26, 2022
The atmosphere is fire, pleasant staff, the cuisine is simply excellent, the drinks are always chilled, the waiting time is minimal, the food is delicious
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August 18, 2024
I got a hair and the place of tomatoes was only the peel of them
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1
1
December 3, 2023
Delicious shawarma, we didn't wait long. The girl takes a falafel and enjoys it. I recommend it to everyone
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October 6, 2023
Shawarma without question, very tasty, but you have a big one, like a small one in Minsk
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September 2, 2024
It's delicious, but sometimes it takes a long time to wait
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3
April 29, 2022
It used to be normal. Now their shawarma is disgusting. I bought it once, it doesn't hold pita bread, it's all liquid, ugh, I don't buy shavukha there anymore. You take it with you, they won't pack it in foil if you don't ask, and it doesn't matter winter or summer. You stand at the window and wait for 5 minutes until they solve their internal issues, then they just open the window and ask what you need. I don't recommend it.
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2
May 7, 2024
Very tasty, royal cannon
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January 26, 2024
It's a great place. I recommend a cheese doner
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2
1
June 11, 2023
That's how everyone did shawarma in Minsk, just like here!
I had fun! I recommend it!
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1
1
August 10, 2023
We ordered shawarma with our colleagues... We drove for an hour, at a distance of 2 km. The taste of shawarma gets worse and worse every year (they threw bitter cabbage and not fresh tomatoes)
In general 1 *, because you can't put 0
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1
January 2, 2024
Everything is very tasty and the prices are normal
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1
November 30, 2024
The best kebab in Minsk olamti
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2
July 12, 2021
I ordered with delivery last time, I left a comment where exactly to this address. The administrator probably decided not to pass this on to the courier. And when the courier called, she quickly answered exactly where she needed to go and left to work, there was no time to talk with him. But the courier didn't like it, not only was he slow to calculate and give the order, he also decided to tell me off in front of my client, you see, he didn't like that I didn't talk to him for a long time. Teach your couriers how to work already. The whole attitude towards you is spoiled.
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3
1
April 30, 2022
We waited for our order for a long time, ordered two large potatoes and two cheese sauces, instead of cheese sauce, they put 2 incomprehensible ones, not exactly cheese ones, the potatoes were generally fresh and not salty, there are really tastier places
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1
1
August 18, 2023
Prices and selection are standard. Kebabs are delicious.
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