I have been in this hospital in the ENT department for several days now, and I was pleasantly impressed by this attitude and service, since I am a resident of Moscow. The level of treatment is not a bit worse, but everything lasted literally until yesterday evening.
On January 5, 2025, at 8:00 a.m., the shift changed, and it wouldn't matter if, as it turned out, the nurse on this shift was qualified not only as a medic. The nurses, but also the heads of the doctor, although I have never seen NURSES in any hospital in the Russian Federation yell at patients with such arrogance and aggression, accusing them and threatening to discharge them.
At 22:30 we were sitting and playing cards in the ward, this person flies into the ward and starts just yelling out loud, not about violating the regime, and that it's time to leave, but about who smoked there on the stairs and we did it in particular!
We begin to explain that we were sitting and did not go out, but apparently it seemed to the Nurse from Polson, since she was sleepy and in a bathrobe, or she had a dream, but it was useless, she screamed at the whole department so much that in the morning neighbors from other wards stood and discussed it.
When I tried to stop this verbal diarrhea, she not only started YELLING at me, but also with the words that she would yell where she wants and how she wants.
No matter what, at 6:30 a.m. the next day, this incident continued already in the corridors of the department when I was sitting for injections.
She started yelling again, and when asked how the Nurse had the right to yell at patients in the morning, she also answered, and she told my neighbor that today was his last day and he would be on the street.
The nurse also supported her in this matter, hinting at some dirty actions.
Of course, I understand everything and have great respect for the residents of this city, but this does not mean that such a boorish attitude is generally acceptable to medical staff.
Do you want help and assistance?
You want to move on.
The gynecological department is a real mess that does not know the norms of communication with patients.
Not only was I not cured, I received absolutely no help except rudeness, rudeness and humiliation.
Remember, an ambulance is not a taxi, it's better to bend over and not disturb the habalok, according to their own words.Apparently, I distracted them from tea drinking or from sleeping.
My opinion is that those who were on duty in gynecology from January 12 to January 13, your place in this hospital is to scrub toilets and no more.
By the way, be prepared for the fact that you will be discussed throughout the hospital.you will be humiliated, insulted, cursed, it's in the repertoire of these habalok.
I hope you will get your own attitude in 10 times the size.
Cattle and boors, that's my honest review of this dump.
On January 12, late in the evening, a girl with bleeding was admitted by ambulance. I did not expect such a boorish attitude from the doctors of the emergency department. They insulted, humiliated, and denied medical care. As a result, the girl was forced to leave the hospital. I ask you to take measures for the doctors who were on duty from January 12th to 13th.
I was ill this year, I was in the ENT department. The sensitive and attentive attitude of the staff quickly led to my successful recovery. Thanks to the whole team for the right method and treatment in general. The rooms are clean, the food is delicious, the staff is always smiling!