They treated the child twice, registered it, of course, there is nothing to say about the so-called doctors, there is a lady in the 33rd office who needs help herself, it is not about this institution to make the correct diagnoses. Dear visitors of this institution, protect your children, if not you, then no one!!!! The doctors here don't care at all, no one will help you!
A wonderful healthcare institution, everything is at the highest level, the medical staff is definitely in their place, the service is definitely great, everyone is ready to help, prompt and make sure that the patient is not left without help!!!
07/23/2022 we contacted the help desk by phone to clarify information, is it possible to come with a disabled child to a scheduled appointment with a doctor on Saturday? On Saturday, the doctor on duty conducts the reception, they answered in the certificate that they could come. Additionally, a question was asked in the help desk, if we come to an appointment with the doctor on duty on Saturday?
do I need to come back for a scheduled appointment with my local doctor?, The question was answered incorrectly, not politely, the exact answer was never received. In a telephone conversation, the word "Lord" sounded, I don't know, come and sort it out on the spot. That was the response of the help worker.
The light didn't work in the toilet, so I had to use a flashlight. There was nowhere to put things. There are no hangers. at the reception they tried to take a ticket 6 times like that. they sat for an hour and a half because they could not decide what they needed to look at in their passport
They asked for help-they threatened to register, not to issue a certificate for admission, etc., etc. There are simply no words! My daughter burst into tears, and they told her: if you behave like this, we will put you on the register and it will be bad for everyone-both you and your mother!!!! A country for life!!!! Why did you, the so-called specialists, study? To intimidate and destroy children?????
The registry office here works like in elite houses! I called, told which clinic I was from and told where I needed a certificate. In response, they told me the reception hours of the examination room. I arrived at the specified time, I contact the registry, and they tell me that you did not call and did not make an appointment, you need to make an appointment with a doctor, but I do not know which one, yours has quit. What are you making fools of people? A woman stood in front of me, said that she had come by appointment for such and such a time, to such and such a doctor, and in response to her - we do not have an appointment for you. Yes, some kind of kapets! What are you doing there? You don't have any people there at all.
I haven't been able to get through for a week!!!!Then why is the phone number listed on the website?And to go from the other side of the city to sign up is such a pleasure.And then once again to an appointment at another point in the city.
Please put things in order, people can't come to you several times!!!!!
There are just wonderful people working in this place, I like everything here: from the janitor to the doctors. Everyone is kind and really ready to help.
This place evokes only positive emotions for me, for me personally, a small paradise where you can calm down
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Саня
Level 7 Local Expert
October 3, 2022
Threats not to let you go where you want, threats of forced hospitalization, words like "well, you understand that you're screwing everything up yourself and this is nonsense?", refusal to voice the diagnosis to both the child and parents, refusal to issue statements required by law. Rudeness, unprofessionalism. It's a horror, not an institution!
I was with a child a couple of years ago. Everything was fine with me. From the reception desk to the receptions . Just like everywhere else. A little "scoop" but I didn't see any negativity. Maybe because it's paid and anonymous?
Bad people mostly work, and on the phone there are always dissatisfied, lazy aunts. Their tone and manner of communication make you want to get drunk even more:(