The reception desk is terrible! I clearly explained on the phone which doctor I was referred to, what needs to be done and what the essence of the problem is. They signed up for a completely different doctor, as a result, 2 hours in line, apologies from the doctor because he does not do this and, as a result, a new appointment in another office and only a week later!!! Big questions are within the competence of those who answer the phone. Why give people incorrect information and drive them to waste once again, especially given the situation with Covid-19???? Moreover, the consultation and recommendations of the doctor were urgently needed, due to the deterioration of well-being. And this was clearly told to the "specialist" who answered the call!!!! I kindly ask you to take some measures to make life easier for patients, work for doctors and reduce queues, people who often sit there in vain!!!
Today we took a tryponabiopsy from my mother, but you see, the girl did not have enough strength. My mom was just bullied. It is a pity that the names of the doctors are unknown. Disgusting attitude.
as a result, they poked the bone with a drill 2 times, without any result, and sent it home! They told me to come next time, only to the surgeon (male). Why take on a job if you're not even sure if you're going to do this procedure. horror.