I happened to visit this institution the other day, I needed a mark in the medical certificate that I am not registered here, so every year, by the way. That's why there is no single database in the clinic, you need to run all over the city to fill out the certificate with paintings and seals. I went into the 3rd office in turn.And there are two "God's dandelions" sitting there, whose function boils down to two actions: the nurses should announce the date of birth, and the doctor should sign.Although I was immediately sent to the registrar, apparently, only they have a database. Question: why are these very fine-aged people sitting, getting a decent salary, occupying a separate office??? Do we have such generous medicine??? What a saving it would be if such marks were put in the clinic, at the place of residence!!!!
Like many people, I sincerely do not understand why until now this certificate (and from Bekhterev) cannot be obtained through a polyclinic, riding to different parts of the city is still a pleasure.
As for the service: I was lucky, there was no queue, they served quickly, but as always they print a certificate in one window, you need to put the seal in another place, apparently to provide everyone with work))
But I took off 2 stars for the boorish person who put the seal in the office! Our dialogue:
- Have you paid for the certificate?
- No, I didn't know about it.
- You didn't know what?
- What do I need to pay for
- So you don't have to pay...
- Then why are you asking me about payment?
- I'm asking, so it's necessary!
End.
because of work, I had to go there late at night, according to reviews, I thought there would be a lot of people. Maybe I was lucky, there were no people. at the entrance, the reception is immediately on the left, they quickly register. then 1-2 minutes in the nearest office for the stamp (etc.) and you're done. quickly and clearly, the main thing is to come with the right attitude. I can only recommend taking money with you just in case)
Where is the management looking? The staff do not really know what they are sending from the registry to the office , I went here for two days and stood in two long queues so that in the end they would tell you not here but to another place and to the other end of the city .
Not experienced employees work at the reception, change the staff to people who know their business and their job
But I wonder if this is some kind of trend in such places with a lottery for choosing an office. And then all over again . Also stand in line to get a stamp in a piece of paper and get out , bravo . The same principle of action as on Bekhterev , bravo .
Or maybe we'll go through all the doctors like this?)
Especially for some kind of reference, which is also not possible to do on a driver's license, so that "there are even more of them on the road"
To be honest, I was afraid to contact an organization with a rating of 1.... I needed help, and after reading the reviews, I thought that I would have to spend one, or maybe several days. When I entered the building, there was a queue of about 12 people at the reception, but it was moving so fast that it took 2-3 minutes to get a certificate. The specialist works very fast! The name of the registrar Stanakin OE is indicated on the certificate.. If it was you who worked last night, then thank you very much, you are a super specialist and just a sorceress!
It 's just not realistic to get through , there are a lot of numbers , there are plenty of staff too , but you can call all day and no one will answer you . And when you come and see that the phone is ringing, the staff discusses their personal issues and deliberately does not pick up the phone!
I can immediately warn visitors to, first, the 5th office, and then in the 6th, to prepare for the fact that if you try to go through and get a certificate the first time, then do not hope, everyone will not succeed. Be patient, who has a weak heart, take validol and valerian with you and prepare to walk through the torments. Instead of installing a terminal for electronic passage in a relatively new room, limiting the number of visitors, they arranged a live queue, where, as I understand it, everyone is accepted in the 5th preliminary office, and there, as luck would have it. There were only 3 people left, I don't know how those two, I, as a working pensioner, had to get there from the Sukharevo microdistrict after work on public transport, it's difficult to get to the beginning of the reception. And in the first shift, since we have a regime enterprise "MINSKENERGOSPETSREMONT", a strict access system, plus, there is a lot of responsible work, respectively, it is very difficult to ask for time off. This is not a kindergarten, an enterprise that deals with the planned replacement of thermal communications, where when houses are temporarily disconnected from water and heating, you can't tell people, excuse me, I need to leave for half a day to get a certificate of admission to work. On the part of the head issuing the conclusion, Igor Igorevich, just a boorish attitude, I explained to him that it was difficult for me to ask for leave and that there were three people left to devote five minutes, even of his personal time, he replied, I don't care, come tomorrow at 8 and how I didn't persuade him, he He categorically stood his ground, no, the reception is over. So what opinion can I have after such an attitude of a doctor to patients who took the Hippocratic oath, thereby discrediting both the medical institution and the whole healthcare system? I ask the relevant authorities to thoroughly check the work and take adequate measures and eliminate all the shortcomings of this medical institution and take penalties to the head of the narcological institution, simplify obtaining the necessary documents, organize work so that people who are in line, after standing for several hours, are fully accepted. At this stage, I am categorically dissatisfied with the work, I give one star and I think that even this is too much.
I had to visit this place for the first time . When I arrived here, the first thing I decided to smoke, because after reading the reviews, I thought that I would leave half a day and all my mental health here. ( the urn with steers near the entrance confirmed all my fears ) . But no, everything went pretty smoothly and in a total of 2-3 minutes. The attitude of the staff is certainly not the best thing that has happened to me in my life. And so it's all good
I left a review and NOT a positive one. Safely deleted! The horror! The solution to the problem?!It's mind-boggling! I will write to the Ministry of Health!
It is not realistic to get a certificate for a professional examination here after work. You will arrive at 18:00 and queue until 20:00. And I'm free until tomorrow morning.
I came to get a certificate for the medical board. I specifically found out if a certificate is issued to nonresidents. As a result, wait in a huge queue, then get a refusal, with the words "we do not issue certificates to nonresidents, go by registration."
Horror
I don't understand where such bad reviews come from. I arrived at 8 a.m. There are no people, 2 minutes and the certificate is ready. Polite staff with a sense of humor (!)
After we moved to Pravdy 26, everything changed for the better. I took the certificate in 5 minutes. 2 windows and 2 doctors were working.I was pleasantly surprised that everything was so fast.There were about 10 people.
This place is a fascinating simulator of standing in line. Do you want to get a certificate? Stand in line—only one window is open at the reception (but in my case they relented and opened another window). Did you get a certificate? Well done, wait another turn in the 3rd office!
10 queues for the third of 10
The queue is very large, the receptions are very slow, the doctors don't care how many people are sitting in the queue, they will pass today or not, I can't make a certificate for 2 weeks, I arrived in the morning, the queue has already arrived, I was told 40 minutes before the end of the working day that you will not have time to pass and how to be in such an environment.
I arrived on Saturday an hour before closing time. I thought there would be a crowd, but I was almost the only one. Everything is fast, beautiful, and polite.
It is fast and convenient enough to get a certificate for the medical board. Be prepared to see a lot of inadequate individuals, apparently because of them there is such a low score.
It is not realistic to get an appointment to get a certificate of rights. It was bad and they made it even worse. I asked off work twice and still didn't get in. Disgusting.
Today I tried to get a certificate from this institution, as I used to take it here three or four times when applying for employment. They told me on the phone at the reception that they had never issued certificates to nonresidents here and were not going to issue them so that I would go to my place of residence. I would like to ask, "do you even know what's going on at work? One minute you're giving out certificates, the next you've never given them out."
it's time for officials to figure out and save time for people to get an extract stating that they are not registered in the country, people spend 1,000,000 hours of working time! there is Internet everywhere in any clinic. even earn money for online help - for example, SMS payment from a 2p phone. let it triple the salary of doctors!!!! Should the minister decide? Or the President?
Of course, I understand everything, a nonresident person does everything. But, the fact that the phone is busy all day or just turned off, I do not know, it's terribly simple. You need to bang on all day to find out if the response to the request has arrived or not. Awful.
Two stars, for the polite way the staff communicates.
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Елена Довнар
Level 2 Local Expert
July 22, 2024
I received a certificate in 2 minutes, but I was worried about negative reviews in vain
When will this mockery of people stop, you go for two certificates every year through the whole city, to Bekhterev and here, and even pay money for it!!!??? Why is it not possible to fix this after so many years???
Terrible attitude at the reception!!! Is it a complete rudeness?! Or is it just my luck! And it is also constantly confusing that you need to bring a lot of papers to prove that you have been served in Minsk for a long time (if registration is not Minsk)! Today, in order to get a certificate, I provided a referral for a periodic medical examination from work, a permit from the "new" polyclinic, an old permit (although it expired) and an extract from the card, but it did not suit her, she said that there were only tests!!!in general, complete chaos! There are no problems with a psychiatrist-a passport and that's it! I would like to do the same in this institution!!!
The queue was only at the checkout, the office was free and there were no queues in this office. They served quickly, no one was rude, everything was quite culturally and to the point
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Snezhana
Level 8 Local Expert
July 7, 2023
I was here for help. Despite the 4 people in the queue, I got out of there pretty quickly.
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thecoward
Level 5 Local Expert
April 30, 2022
A terrible organization. Why do you need my personal presence when receiving a certificate, if the certificate is issued on the basis that you are not registered? Why not do it remotely? At least they work on Saturdays.
It feels like the 21st century has bypassed our country. It has long been possible to make a common database so that you do not have to travel all over the city for a bunch of documents, statements to confirm attachment to a polyclinic in Minsk for more than a year. Disgusting. Such a "system" sucks out a lot of strength and nerves.
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Виталий Герасимюк
Level 3 Local Expert
January 11, 2023
I drove for one hour by public transport, but I coped in 2 minutes, everything was fast 1 min at the reception 1 min in the office
Not a pleasant impression. I passed the medical commission, I just had to put a stamp that I was not registered, but since registration is not Minsk, they demanded a drink from the medical cards that I have been served for more than a year in the Minsk polyclinic. There was no discharge on hand, but in Minsk she was served in a polyclinic for 5 years from the moment of training. Everything is fine with Bekhterev, but then they sent him to the 3rd office, where you write an application, and only the next day you call to find out the result. It's a long way to go, so you have to come back, too many problems are created
The impressions are not the best.Even the information desk cannot answer why you should carry a certificate stating that you are serviced in Minsk.If the registration is not Minsk.Do people really come there just to chat?
I have never seen such rare idiocy as on Gastello 16 anywhere else.
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Валерий
Level 5 Local Expert
July 28, 2020
Where is the logic, the 21st century is it really impossible to take a certificate from your clinic, through an electronic request, and pay there, if necessary, a matter of seconds. HERE IS THE PRINCIPLE OF ONE WINDOW, everything is here((( 😭 very inconvenient location, it is difficult to find the first time, only the navigator! Parking problem.