Gorodskoy endokrinologichesky dispanser

Rating 3.6
109 ratings
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59 reviews

О
Level 11 Local Expert
January 30
The bureaucracy is solid. There is nothing organized to sign an application and get to an appointment, the devil knows how long it takes to stand. I do not absolve myself of responsibility that I did not take a referral to the clinic (out of ignorance), but it is a matter of two seconds to sign an application for admission. I had a clear appointment schedule, I took an online ticket, but I couldn't get in without a referral, I had to write an application and sign it with the head.I went in with the next patient (not in the middle of the appointment!!), but the head probably had a crown grown. "Get out and come in with the next one!' And what will change? Or will they kick me off with the next patient after a few people wait for the head to be in the mood to give 2 seconds?The procedure for actions is not clearly outlined, after how many patients should I go in? Occupy a common queue? Go only after all the people who have a ticket? And anyway, why should I go in with the next patient instead of this one?The patient's appointment has not started yet, we went in at the same time. What kind of humiliation is this? Wait for the manager's good mood? Maybe after spending the nth amount of time there, you will also be refused admission? I was planning to make an appointment at the time indicated on the ticket. With all this running and writing, time passed, I just went out and went home. And then you don't have to shout in all the newspapers that healthcare is only for the birth rate and does everything for it, it's a whole circus to get there! It turned out to be an epic story for working people with endocrinological problems to get an appointment. But for certain people who abuse different things, the doors are always and everywhere open, and without any paperwork. Thanks, I'd rather save up some money and go to a paid center. In response to my request, the issue was not disclosed at all. The problem with the order of admission in such cases was solved or not, but attention was actively focused, standing without a referral. If they won't accept a person without a referral, say so right away, and don't drive them around the offices and take up people's time.
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Level 3 Local Expert
August 30, 2024
I really want to ask the heads. the doctor of this med. institutions? Why does an ophthalmologist work for you? No conclusion was issued after the examination. It was verbally said that I needed other glasses. When I asked for a prescription, I was told that the optician was prescribing, not her. I'm sorry, but then why an ophthalmologist? This is the first time I have come across such a grief doctor. I did not hear clear recommendations, I did not hear a clear prescription for treatment. Why did I wait for a coupon from this doctor for more than a month? For the record, what did the ophthalmologist do? Now where do I need to go to get a prescription for glasses?To the polyclinic at the place of residence where the ophthalmologist is not currently on vacation or sick leave. Or should I contact the medical center, or maybe an optician? To be examined again, but this time for your own money. And this is the attitude towards a patient who has been registered for diabetes almost since childhood? I really want to see a diploma about honey. the education of an ophthalmologist, as well as professional suitability.
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П
Level 4 Local Expert
December 8, 2024
The worst place you can turn to. Doctors are incompetent, they run to higher management on the slightest question. I applied there with a well-described and studied problem for all Western and even Russian medicine, but they only dragged their time and appointed a republican council, as a result, I spat on these miracle doctors and am now successfully undergoing treatment in another clinic. In general, if your health is dear to you, my subjective opinion is not to contact this place.
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А
Level 4 Local Expert
January 10
I was examined by a doctor Malyshko for the first time, before that I had been observed by other doctors of this institution for about 10 years. For the first time, I felt sincere concern for the patient, immersion in health issues with an individual approach, in a comprehensive manner. Thank you very much to the doctor! Reception is always difficult, especially to get through. The lab technicians are wonderful!
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В
Level 3 Local Expert
December 17, 2024
Doctors are very poorly qualified. They are not interested in treatment. When you give them the phrase "Aromatase inhibitors" eyes for 5 kopecks, "and how do you know this??? It's not a Nada for you, it's for women." It's sad for public medicine stuck in the 1980s. It is better to try to find an intelligent doctor in paid clinics or try to change the region (country) where there will be a consultation not according to textbooks from the USSR
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Level 5 Local Expert
November 5, 2024
I would like to express my gratitude to Marina Viktorovna Kozhemyak for properly prescribed treatment for her sensitivity to patients. Attentive attitude and correct diagnosis in relation to a grandmother of 80 years old.
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Level 5 Local Expert
December 12, 2024
Since autumn, the electronic queue for blood donation from a vein has not been working. It is very difficult to keep a live queue there. Is it possible to torment visitors and medical workers for several months who shout "next" at the entire corridor?
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Е
Level 3 Local Expert
April 17, 2024
My mother went to the center to see an ophthalmologist, Ksenia Polovinkina Alexandrovna. She asked me to write words of gratitude to this doctor for his professionalism, empathetic and kind attitude. He also wants to mention the nurse who is sitting at the doctor's appointment. And thanks to the registrars, from whom the acquaintance with the center begins. All the people she met left only positive emotions. Thank you all for your work, for understanding that you work with people who need help. I wish you patience, health and material benefits.
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Level 2 Local Expert
February 7
Why give the registry's phone numbers on the website if it's impossible to get through to them at all? First there are long beeps, then a reset. The simplest question is to specify the date and time of recording - you just need to go.
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Level 2 Local Expert
December 26, 2023
I want to express my gratitude to Dr. Kakabayeva Shirin! He is a very attentive, caring and really a doctor who loves his job! A very reverent attitude towards patients, he will listen, think about everything, justify everything, appoint all the necessary examinations in order to understand the reason. I am very glad that there are still doctors in free clinics who work for the result, and not for show! I ask you to express my gratitude to Kakaeva Shirin for her attentive and reverent attitude towards her patients!
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М
Level 2 Local Expert
July 16, 2024
I was at an appointment with the so-called "doctor" Boykova Alexandra Nikolaevna once and obviously I will not go and advise anyone else. She clearly has no professional qualifications, except for the phrases "I know, I've read" she can't say anything about the case and treatment. This is despite the fact that I came to her with a ready-made diagnosis, after surgery to remove the thyroid gland. The attitude towards the patient is absolutely boorish, absolutely does not listen to any medical history, does not really answer questions about what to do next and how to be treated. In general, an absolutely stupid and incompetent doctor!!
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Level 4 Local Expert
November 27, 2024
First of all, I can't get through to the dispensary Secondly, if you get through, they hang up at the reception without listening to you! There are good doctors, but there are very few of them in the dispensary
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Д
Level 3 Local Expert
October 19, 2023
We were at an appointment with Dr. Silvanovich L.V. I recommend it as a very good specialist. Despite the limited reception time, I looked at everything carefully and explained very clearly, made appointments and recommendations. Before that, we had other doctors, since my son has a very atypical situation. But it is this doctor that I would like to mention. Thank her so much! By the way, the registrars are great!
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Level 12 Local Expert
February 4
I have been observed in this center for more than 10 years.I am registered with hypothyroidism. I would like to express my gratitude to the head of the department, Kirilenko Zh.M. and the Kolomiets T. nurse .G special thanks! It's not realistic to call the center to get a ticket.I have three children (frequent illnesses, etc.) you think about yourself last..but! you can always call the office and explain the situation, Tatiana will pick up a ticket for me!!! Thank you so much for your humanity, understanding, and kindness...what is so lacking in our world!!!!
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Level 2 Local Expert
February 2, 2024
I was with my mother for a consultation with endocrinologist Galina Alexandrovna Luchenok. A wonderful doctor, a very polite, pleasant person. Galina Alexandrovna answered all our questions in detail. Thank you very much.
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В
Level 3 Local Expert
February 13
I've been observing it for 20 years. The doctors and medical staff are very wonderful, but it's impossible to get through to help...How to fix it...
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Т
Level 3 Local Expert
February 15, 2024
I was at the reception on 02/14.24 at the center, the attitude of the administrator S. Dergacheva and the ultrasound doctor N. G. Churilina, attentive and professional. It leaves a very good impression of the center as a whole. Thank you very much!!!
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Level 4 Local Expert
April 9, 2024
There's either something wrong with me, or the skis are not going. They gave me a referral for a blood test from 7 to 10 a.m., but I'm looking at it and I don't understand. How about 7 if the Yandex Maps center itself and the sign says it's open from 7:30 !? Maybe I didn't understand something or what? Well, plus it's almost impossible to get through.
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Е
Level 2 Local Expert
May 16, 2024
The service is quite acceptable, but it is IMPOSSIBLE to get through, from 7:30 I waited for almost half an hour under the 1st in line, after which the phone became "busy". I can't order on the website, because "the data is not entered correctly", although the doctor wrote me the card number.
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Level 6 Local Expert
March 27, 2024
It is impossible to get through. I am registered in this center, I want to enroll in the direction, but I can't get through, I live very far away and there is no way to personally enroll !!! This is terrible, I have been registered with them for 3 years and every time I have problems making an appointment by phone
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Level 3 Local Expert
September 1, 2023
I've been calling for the third day and just got through now, after the third day. The receptionist had too high an opinion of herself on the line, talked in raised tones, not only did she not explain anything, she also made a fool of me, the person does not even know that mastopathy is interconnected with an ecdocrinologist, I thought I was joking about her, the idiots are talking, so she also raises her voice! It's better to go to a paid one, so at least you won't die with our free medicine!
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Е
Level 3 Local Expert
January 23, 2024
I do not recommend it. At the registry of paid services, they can make an appointment with the wrong doctor or go for coffee, because from 7 a.m. at work, and you need to carry the entire medical history to the doctors, because there is nothing left in the electronic database after the visit and you need to start over every time.
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Е
Level 2 Local Expert
June 27, 2023
I tried to get here for ultrasound twice through PAID services, and each time the registrar records me so that I cannot receive the service. 1 time - I made an appointment with another doctor, who does not do such an ultrasound at all. 2 times - I made an appointment for the day when the doctor is on vacation. And when I come by my appointment, it turns out that no one is to blame for anything, everyone wonders how this could happen… Once may be accidental, but twice is already a trend. Do not come here, you will lose time and money
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Level 8 Local Expert
November 16, 2022
I'm sorry, but it's just sadness. I have a question for the one who located the building of a medical institution in the city center, where there are no parking lots, no opportunity to give a ride to an elderly person who walks badly. The second point killed me completely, how can a treatment room for sampling tests be located in the basement, which is accessed by a staircase in two rather steep flights. I looked at people who are mostly overweight due to their diseases, as they went down and up these stairs, I'm sorry to tears. The women at the reception desk in building No. 2, this is just a separate story not on one page, rudeness, rudeness and a scoop.
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Level 9 Local Expert
July 25, 2023
A very good specialist Kakabaeva Shirin, it's nice to be at her reception, everything is fast and clear, and the person is pleasant A minus star means that it is impossible to get through to the reception
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Level 3 Local Expert
August 22, 2023
I don't understand why I can't get through to the registry to make an appointment with a doctor??? Is this a normal attitude??? I probably need to write a complaint to the Ministry of Health, then they will start picking up the phone.
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М
Level 2 Local Expert
June 26, 2023
It is impossible to get through ! What does it mean? Do I have to go from another city to make an appointment only with a doctor? I don't have the opportunity to ride like this, it's a shame in general, how can it be, complete disrespect, and there are a lot of such reviews , but no one took action, it's all the same. thanks for understanding
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Level 15 Local Expert
November 1, 2023
I have been observed in this center for seven years, in principle, everything suits me. Yes, there are problems, I can't get through, but in general everything is fine.
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Н
Level 7 Local Expert
August 17, 2022
I was at the reception with G.A. Luchenok. I was very pleased, the doctor explained everything, answered all questions, gave recommendations. I wish there were more such doctors. I would also like to note that the registrars signed the contract very quickly, I think the prices are available to everyone. The consultation cost 16 rubles. And the reception lasted about 20 minutes.
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Д
Level 2 Local Expert
January 4, 2023
It's terrible, it's impossible to get through, the bell has been ringing since 16:30, two hours have passed, I called 40 times, no one picked it up. How can you work like this, I'm just sorry, I can't believe that it's impossible to answer in two hours. I have a call going on for 20 minutes, and everyone says all the registrars are busy
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Level 3 Local Expert
January 13, 2023
I've been calling for the third day. I put it on auto-dial, all the time is busy...I think they're picking up the phone... You need to contact the Ministry of Health. This is a mockery of people. They gave me a referral, but it is impossible to make an appointment. (((
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Н
Level 7 Local Expert
July 2, 2022
A paid appointment with an endocrinologist is 13 rubles. It is cheaper than in other centers. Ultrasound of the thyroid gland is 12 rubles - the same specialist does it as punctures, that is , "the eye is full". Doctor Galina Luchenok, a professional in her field, tactful, picked up the treatment, I recommend it!
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7
Level 3 Local Expert
December 23, 2024
Boorish attitude
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Level 3 Local Expert
September 20, 2022
Do something so that you can get through, we live in the 21st century and they say on the phone, come and make an appointment....this is the perfect way out of the situation that could have been offered to me, thanks for that
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П
Level 13 Local Expert
August 28, 2023
I am constantly being examined by a doctor, Podgornaya N.V. is a very attentive and qualified doctor. Thank you very much.
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Level 7 Local Expert
September 25, 2023
It is impossible to order a doctor's ticket for a month and a half. They used to queue up when they called, but now it's always busy from morning to the end of work. The question is, how to order?
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Level 11 Local Expert
December 30, 2022
No one looked at the papers that I brought from others by a specialist. Drink metformin, be healthy, come back in a year, free.
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Level 3 Local Expert
February 12, 2021
A waste of time. Instead of consulting a doctor, there was an exchange of papers - I brought a referral, ultrasound and tests, and in response I received a piece of paper saying that once a year I should get more of the same papers with tests and ultrasound. I have been registered for 7 years. During this time, she was observed by 2 different endocrinologists in a polyclinic and one in a paid medical center. I have never encountered such an indifferent and uncaring attitude. I really regret the effort and time I spent to visit this place.
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И
Level 5 Local Expert
October 12, 2022
I made an appointment at 8 a.m. the next day to see an endocrinologist. I will leave a review about visiting the Kiselyov dispensary later.
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Н
Level 3 Local Expert
September 14, 2023
It is impossible to get through, although tel.The line is free.
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Level 11 Local Expert
December 21, 2021
Pukita Inessa Stefanovna is a doctor from God. She helped our family a lot, while others, to put it mildly, suggested "attaching a plantain." Just the best in the business!
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Level 4 Local Expert
August 17, 2021
It is simply UNREALISTIC to call the help desk to make an appointment for an examination. The only option, as they said in the reception, is to come in person and make an appointment, for most people this is a "very convenient" option
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Level 4 Local Expert
January 13, 2021
1. I can't get through to the reception! You pay the money and end up sitting under the office while the doctor solves his questions! I do not recommend it! It is better to give 10-20 rubles more and be served by punctual and competent specialists
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Level 4 Local Expert
March 29, 2023
Is it even possible to get through there???
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4
Level 2 Local Expert
May 11, 2023
It is impossible to get through at all. Put another person who will only answer calls
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В
Level 3 Local Expert
March 9, 2020
It is impossible to take a ticket. It is necessary to take 2 months in advance. It is impossible to get through to the reception desk. It is impossible to take a coupon on the site, because at the final stage an error occurs and the entire order is disrupted (I tried at different times from different devices).
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P
Level 7 Local Expert
May 17, 2022
I would like the blood from the vein to be taken more carefully and not pierced. It's still not as difficult as inserting a catheter.
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Level 3 Local Expert
May 1, 2019
Today is May 1st. I called the help desk. A woman picked up the phone, introduced herself as security, yelled at me that I was calling on a day off and people were resting. As a result, she hung up the phone. I don't have to know if it's a day off. For example, I have a worker. I think that such communication with clients is unacceptable. And I also don't understand why the guard picks up the phone when they call for help. I'm terrified! But the doctors are great! This is more important, of course.
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Л
Level 4 Local Expert
September 20, 2022
I can't get through to the reception!
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A
Level 14 Local Expert
November 1, 2022
It's impossible to get through
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