This is not the first time that Maxim Gorelov, the courier of the UCD, has delivered shipments to me. Always a friendly, neat, polite young man. Many thanks to him for his diligent work. I wish there were more couriers like that.
How many missed ones were counted ?
I was the one who tried to contact and find out when the package would be delivered to me so that I could pick up the GIFT for the New Year.
Several people tried to call later and find out at least something. And when they called me from the mail department, they said that we would NOT DELIVER the parcel to you today. The question "why?" was answered with "technical problems"
Are you serious?
I have an ELITE delivery that needs to be delivered nosebleed on the appointed day.
And you're also suggesting that I come to the post office for it.
It's very funny, that's why I made the DELIVERY.
And I ask you to REFUND the full amount for the shipment that DID NOT TAKE PLACE!
Hello. I would like to understand why you would bring a package without consulting the client. Is there really nothing to do, bring it as you wish for the second time. Parents can't keep watch over you all the time. Either you call and arrange the delivery time, or you take it to the post office by registration because you can't get through.
Well, it's just a nightmare, I've been calling for 4 days to find out about the delivery of goods, there's always this nasty voice (all the specialists are busy) they don't seem to want to work at all, it sucks, I don't advise anyone to carry international parcels through white mail
Conveniently, there is a branch nearby where you can pay and withdraw cash, receive shipments. There is also a dining room where delicious food is prepared and a shop.
I have repeatedly used the advantages of mailing gifts in the Republic and abroad - all the service is very high quality, fast delivery. They work around the clock - it's super, few people urgently or did not have time in the usual daytime, evening time- it's always open!
I recommend.
A new divorce from Belpost! A courier arrived today and delivered the order. Order from the store by cash on delivery. But he says he has no change. To all the arguments that you have indicated that you need change from 200 rubles, he replied -Either you get it without change, or I leave and you will pay for repeated delivery!
That's how couriers earn their salaries.
The best place on earth!! There are parcels and parcels here... They are accepted here quickly. You can send 20 packages in half an hour. Convenient and reliable. Good mail.
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Катя К.
Level 6 Local Expert
May 21
"All the specialists are busy." Do you have one specialist? Or is he not there? Or do you, in general, not want to work? To postpone the delivery time of the parcel without specifying when I warned the specialist by phone, until what time can I be at home - do you consider normal service? Complaints to higher authorities will be written tomorrow.
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Andi Zhou
Level 14 Local Expert
April 22
I am very disappointed with the customs officers who pick up the parcel for manual inspection and inspect it for at least a week and a maximum of 2 months. The recipient's number is indicated on the parcel and if there are any questions for the recipient, why not inform him via Viber or telegram? Why do they consider it normal (screening time)?
I came at lunch on a weekday. There was no one at all, no queue. We helped to find the package that was sent for delivery. After 15 minutes, the parcel was already in this department and given to me. Thank you for the polite and competent staff.
All postal specialists are friendly, responsive and polite. They know their job, they will help you, they will tell you in any situation, they will find the right solution how to provide a service to the sender or recipient. They provide high-quality and fast service to each client and an individual approach. Well done, there are very few such specialists I would like them to be in every post office.
I sent a postcard to Moscow. they promised that it would come, but it did not. because of this postcard, I did not catch the train, because they served me for a long time. I'm from Moscow myself, there was no Internet! I had to follow the signs home. now I have reached the border and I have the Internet and wrote a review
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Вадим Тилльманн
Level 15 Local Expert
October 21, 2024
If you need to make a shipment within the Republic so that the recipient receives it the next day, then you are here. The staff are very polite, there are almost never queues, there is a parking lot nearby, where there is always a place for your car.
The time of work is incorrectly indicated, the actual time of work on the attached photo. Also on the map there is another label "Belpochta" with the current working time very close by.
At 22 o'clock, the queue is too big today, 10 people.
The parcel arrived in Minsk on 12/28.21, Minsk-corporate 220403 writes, at my post office the girl said that it was at station 22, according to the deadlines she should have been at the post office on 12/30.21, already 02.01.22, and the parcel is all at Minsk-corporate is motionless. She came from Russia in a couple of days, but in Minsk they can't send her to the right department. As a result, the child's New Year is ruined. There is probably no irresponsible attitude worse than the organization. According to reference 154, there is also no clear answer, they do not know anything and there is no solution to the problem, respectively.
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Полина Зайцева
Level 4 Local Expert
May 29, 2024
I had to stand for 1.5 hours to send 1 parcel, because only 2 windows worked, and there are a lot of customers with large shipments of 20+ pcs, for this you can open more windows if you know that you have a lot of traffic of people with "long-term" operations
I can't wait for the parcel for the sixth day! At the only specified phone number of the delivery institution, 2194715, I waited for an answer for more than 20 minutes. They replied that the parcel had not been received, although the website indicated that it had been in the delivery service since 11/20.21. It seemed that if the delivery was paid in advance, they did not consider it necessary to deliver the parcel! Disgusting attitude! On the third day I call, write to support on the website, there is still no parcel, they respond standardly that the data has been transferred, they will contact you. 😡
I sent the parcel by EMS on December 29th. The parcel has been with them since December 30 and the person has not been called or brought. I'm shocked! An ordinary parcel would have arrived in 4 days!!!
It is not possible to get through to any of the numbers, then "the number does not exist", then they do not pick up the phone. And so it has been for 2 days. It's just terrible. Sharashkin's office. How angry I am at them! The man ordered a gift for the New Year!
Disgusting service! Employees are relaxed, rude and rude during working hours! The customs inspector is absent from the SVH office during working hours, where he will be and when - no one knows! No one from the staff can give an answer to the question "where to go to give the documents for the parcel" either! Just a collective farm, not an organization.
While waiting for delivery, they had to be at home from 13.00 to 18.00, no one arrived, there is no notification in the mailbox, but there is a "delivery attempt" mark in the tracking. What's that supposed to mean?? The phone number of the head of the department does not exist, it is not clear who to call and complain to. Disgusting service.
I'm just thrilled." There are no words.To get a book from abroad, from France, I also paid 34 rubles..A simple, small textbook of the French language, which cannot be bought in the capital, cost me more than a hundred dollars. ☹
A great place, you can eat well, cheap on the table, but you can cook tastier!
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Ник КК
Level 6 Local Expert
June 4, 2020
I took advantage of the EMS delivery and was shocked!!! Dispatchers who promise to deliver within 24 hours determine when to send the parcel to them. No one asks you what time, but just in fact from 9.00 to 13.00 and it doesn't matter where you will be. And the sms came at 10.30)))) And if you are not there, then again - for a fee!!! I'm shocked, and when I ask why I didn't get a call, he answers that we don't have to ask you. I hope these employees will be fired sooner or later, but I do not advise anyone to use this service!!! There is simply no service, rudeness and another extortion of money, allegedly for repeated delivery, although this is completely their fault!!! At the checkout, when they placed the order, they told you first they would call you when to bring it!
It seems that this is not Belpost, but some kind of military enterprise, they are not allowed inside, communication with employees is only via an internal phone, questions are not answered on the "turntable"(
The parcel was delivered not to Minsk, but to Pinsk. Who is the index specified for? What a dibilism. This has never happened before. If you don't want to work, or you don't know how, go sweep the streets. It will be more useful.
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Кристина Воронько
Level 10 Local Expert
February 7, 2024
I doubted between 2 and 3 stars. The state structure and bureaucracy are flourishing, there is nowhere to go, nothing to find, no one knows anything
Terribly organized, or rather not organized, is the entrance of bulk trucks for unloading, post office employees put personal cars under signs prohibiting parking, I block the passage of heavy trucks.