The standard room leaves much to be desired. The administration should carefully monitor the service provided. Iron in the household.the room (it's a shame ...) from the last century.... heavy, on some cords, no steam. While I was stroking my shirt, I pumped up my hands and tore off my back... There are no batteries in the TV remote, the bucket in the toilet is without a bag and the pedal does not work. For lack of a better one... it will do.
To say that this hotel is great, there are not enough breakfasts! And so, an excellent hotel is located, although not in the city center, 10 minutes walk to the center. The rooms are spacious, clean, and the staff is friendly.
Everything is wonderful!
The rooms are clean, air conditioner, refrigerator, TV - everything is working properly. The staff is polite. Parking is paid - 400 tenge per day under a canopy, 300 tenge - without a canopy. They cook delicious (we only had breakfast, fried eggs with ham, fried pike perch, it was also delicious, we drank coffee ...)
I checked in for one night, there were no single rooms, they gave me a strange double for 14k tenge. It was strange because there was only one bed. The bed was not made. There was a sheet under the bedspread, a blanket in the closet, and that was it, no more bedding, instead of pillows there were some decorative ottomans. Plumbing - the toilet was leaking and gurgling with water. A shower cabin with unusual faucets, I did not immediately understand how to use them, in addition, there is a risk of dousing myself with cold water. Otherwise, everything seems to be normal, without pretensions to sophistication, but also not a Spartan way of life. There is a private parking.
The hotel itself is not so bad for its location and the price of the issue. Spacious rooms, shower, toilet in the room. Quietly. The carpet is terribly dirty. An announcement about a boiler that does not exist (is it really difficult to remove this piece of paper from the wall?). Everything seems to be fine, but the staff. It's something with something... We check in, ask about breakfast. Answer : yes, there is from 8 to 10. Excellent.
Morning. Let's go have breakfast. It turns out that it had to be ordered. Well, why will we find out about this in the morning.
Okay. The most gracious chefs went to a meeting and decided to feed us. We ordered it. The menu is not large, it is difficult to get confused. Three fried eggs, porridge and pancakes. After 15 minutes, it turned out that there were no pancakes. They sighed. Okay, let's have some porridge. Is there? I don't know, I'll check it out now. After 15 minutes, they brought it without clarification. It's already good. Instead of three eggs, they brought 5!!!!! To the question "why," the boorish-looking young lady replied that we ordered them. There are 5 of us
The apotheosis was that 5 people brought one!!!!! A fork. One. And 4 spoons. Also, the young lady could not understand for a long time what was wrong. We were already crying with laughter.
The prices on the menu differ from the real ones. It is not clear what prevented the replacement of this a4 sheet. Apparently laziness. She rules this hotel to the fullest. In general, k is customer-oriented.
A great hotel. Nice prices, spacious and clean room. Quietly. Secure parking. There seems to be a Wi-Fi connection, but we didn't use it. There is a possibility of booking for half a day. Responsive staff. It's a pity there's no kettle in the room. And so everything is super! I highly recommend it.
Of the advantages, there is its own Parking, a cafe, large rooms, reception service, clean bed.
And now the cons. These are dirty carpets in the rooms, weak Wi-Fi, paid Parking on the territory of the hotel,
Nice hotel! The prices are reasonable. 1/2/3 local rooms. There is a guarded paid parking nearby - free for guests. Car wash. The food is very tasty and not expensive. Polite staff.
There are no clocks on the walls when they don't change, please buy batteries, and they used to give out toothpastes now they don't give out anything. And in general it is clean, but for such a price, I think you can really add the wishes of customers,
That's another place. There is no breakfast, room cleaning on holidays. The shower is also a "survive in boiling water" quest((
To stay there only if there are no alternatives.
The only advantage is the secured parking. In the evening, the kitchen does not work, we will not make early breakfasts for you, there is no drinking water in the rooms. Like the cherry on the cake, the wild stink in the bathroom.knotted and piss-stained sheets. Decide for yourself. I am attaching a photo.
The hotel is located next to Lake Balkhash. Everything is fine except for the shower and toilet. The door does not close, but the button could be replaced. By and large, if desired, the calving has great prospects...
There is a guarded Parking lot, air conditioning, refrigerator, cable TV! They are also preparing to eat here! For its price, a top, you can confidently move in! Only in distant rooms, Wi-Fi almost does not catch, if you find fault too much)
The reception was terribly serviced, water is flowing from the toilet, is it really impossible to fix, especially the suite room, we did not sleep all night
In the room: the shower worked poorly (the hose runs), the toilet is shaking in different directions.
When we stayed here, the company rested violently in the sauna, there was a lot of audibility and it was smoky.
An overnight stay at the hotel led to diarrhea and a sore back — thank the local super-rigid mattresses! As a bonus, the bed is not always completely cleaned, the shower door is missing, the toilet is slightly wobbly...
We have been staying for the second year, everything is fine. This year we arrived at night, the kitchen was no longer working, but the girl at the reception ordered dinner for us from her smartphone, arranged for delivery, gave out spoons and forks, it was very nice, for such care!
In general, I confirm my last year's assessment - solid five stars!
Terrible staff , in the beginning everything was normal two years ago , and now the prices are bending, they say like only the suites are left , and the hotel is all empty . The slippers are old
Beds like in the Soviet Union, the Internet (for the first time) had to be caught only near the door, within a radius of 50 cm, then it is not there, the price is too high, very much, the day before I rented in a real hotel in Astana in the center, it turned out cheaper, and even with breakfast, but here nothing, I do not recommend this institution, the price does not match the service