The store is not bad. Lots of discounts. Halva installments for 1 year from 100 rubles by check are convenient.But the service is lame. There are no consultants. To find a consultant, I had to leave the goods in the plumbing department (in the farthest corner of the store) and go to the ticket offices at the entrance. I caught a runner with coffee in his hands. We returned to the plumbing department with him. I consulted on the product, rather than consulting, I clarified. But regarding the gaskets for the faucet in the bathtub, he advised to take a rem kit. And that's not the problem-not a single gasket from the kit has come up to me. I had to buy gaskets at another store. I would like the consultants to be in the field of view.
After the renovation, beds became available for sale.
A wide range of diverse and interesting products.
On the eve of the New Year holidays, a large selection of Christmas decorations and decorations
I came to buy wood antiseptic bb 28 5l. It is noted on the website that it is available in this store. There is a price tag from it on the rack, while above the price tag there is exactly the same antiseptic but a concentrate that is 5 times more expensive (there is no price for it). The consultant, not really listening and not even trying to check its availability, said that it was not there and that the note about the presence on the site did not mean anything
We came to the Mile for a certain product. Before there was an "opportunity" to contact a consultant, I had to listen to the discussions of several consultants among themselves on personal topics lasting more than 10 minutes. Even when they were already persistently contacted, they decided to pay attention to the buyers, while not interrupting further discussion. We were promised unloading at a certain entrance. When the doorbell rang, the guard came out, took the check and, to the question: "how much to expect?", replied: "I do not know, maybe they will bring it-maybe not, wait." They took out the goods with defects like a bu, but because they understood that they were going to the country and because of the long wait they had already decided "as is". Customer focus is 0. A wish is to learn how to work with clients and not cause a desire to ask for a book of comments and suggestions.
A good hardware store. There used to be more choices. Parking is bad. How many years have passed and the shops have changed, the parking lot has not changed.
I bought a set of bathroom accessories in a Mile. I am very happy with the purchase. The store has a very large selection, for every taste. Attentive consultants. I advise everyone.
A good store, a lot of things, a large selection. You can find almost anything, but the prices bite. Everything is simple there, next to the expobel market, next to the Oma, you can get a price. Have a nice shopping
A great store, we stopped by quickly, bought everything we needed and even with discounts. New Year's interior is a real miracle) Beauty, like in a fairy tale! The assortment is huge!
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3
Show business's response
Екатерина А.
Level 3 Local Expert
January 9
Customer orientation 0
We wanted to buy cabinets. The consultants are completely incompetent. It feels like you're giving him advice, not him. The whole issue was a small thing - the door handles, which were different in the two cabinets. In order to resolve this issue and purchase the product in the same configuration, we were told to wait until a certain employee gets off vacation. They took the number and promised to contact us on the specified day. In the end, there was no response, no greetings.
We've been trying to get some kind of connection for a week now, because their phone is just dead. 45 minutes on the waiting line and nothing. Several days. That is, in order to purchase a product, you still need to be questioned and achieve. It's complete nonsense. Chain management, please pay attention to the work of your stores and employees.
I visited this store yesterday and was very surprised, despite the fact that the store is small, it has a huge assortment of goods.Also, a very good attitude of employees to customers, prompted, picked up and helped load the goods.I advise everyone!!
There is a very large selection and assortment of everything necessary and necessary that may be needed during construction. There is a loyalty program, you can always find what you need
A very expensive store, despite the fact that the number of products is impressive. With such an assortment, it would be possible to make more discounts, promotions, etc.
Not the best of the Mile stores. There are a lot of things, but it is not always possible to find something you need. It is difficult to find qualified help.
+ everything is there, or almost everything is there, for some positions the prices are pleasant. - it seemed to me a small square, or maybe it's a good thing - you don't have to walk a lot.
A recently opened store. Real discounts. The store is not huge, but nevertheless a decent choice. A good discount program, it is convenient to get there by car.