Everything is fine, but the doors of some rooms are not locked for some reason. I have to go to the reception and ask them to close. We slept with the door open at night )
It's very dirty. Some kind of insects, cockroaches. The administration does not respond to the request to correct the shortcomings. It doesn't match the photos at all.
I spent the night comfortably. Calmly, not noisy. I have already recommended it to my partners. Not a bad breakfast. It's budget-friendly, but the room has shampoos, gels, toothpastes, bathrobes and slippers. I recommend.
I love it! There is breakfast, but if you do not have time by 9-30, then adieu.... The Internet is caught only in the area of the bathroom. You can eat at the hotel itself only after 21-00. The prices are such that.... everything should be different. The rooms are not too fresh. The location is good.
It's a little dirty, the palaces are dirty, there is no breakfast since they were filmed in half a day, the administrator told us, the condors are not a slave. they blow hot air, the TV does not work, for 18000 tenge for half a day, the administrator did not give back the lich. I had to walk back through half the city. In general, I do not recommend it! 😡
It is located in a cozy green area of the city. There are bus stops nearby that will take you to the natural beauty of this region. The room that I got was enlarged in size. Everything you needed was in it, and a kettle, and an air conditioner, and bathrobes-slippers-gels-shampoos. The refrigerator, air conditioning, plumbing - everything worked properly. The bed is wide with a comfortable mattress. Delicious buffet breakfast)) Nice staff!
Towels were not changed for a week, it was just awful cold, there was no heating at all
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Anonymous review
February 8, 2019
The hotel is very convenient in location, the staff is friendly, polite, attentive.
As far as I know, they have been in existence for a long time, constantly expanding the area, increasing the number of rooms.
Indeed, even when I lived, repairs were underway, but everything is neatly covered with polyethylene, there is no dust in the corridors or rooms.
I put 4, because we had breakfast-it was very satisfying, but combinations, for example, pickles do not go well in the morning. Not enough vegetables.
And it's so delicious!
The hotel is not bad. I stayed as part of a business trip. The rooms are generally cozy. However, In some cases, the Wi-Fi does not catch well. Which is unacceptable for someone who has arrived for work. But my room was changed and everything was fine. What needs to be seriously worked on is breakfast. A very strange assortment: a lot of cold "hot" sandwiches with a strange filling. I don't even want to try. The pastries are not bad, but not enough. Porridge.
I would recommend removing these strange sandwiches, putting in some sliced vegetables, putting in bread and putting on a toaster. Two porridges to choose from, eggs, sausages. Tea, coffee. It's already a good breakfast set.
And it is so important for business travelers!
The location is very good. The rooms are in poor condition. Linen, towels, bathrobes are wiped and washed to holes and sticking threads. For 3,000 rubles per night, you could sometimes change your underwear for a new one.
The hotel is located almost in the center. When checking in, I do not recommend settling in when the windows overlook the main street. And on the ground floor. You can hear the cars passing in the subway.
For some reason, a double bed was placed in a room with an area of about 7 square meters. As a result, the passages in the room are very, very narrow. On booking.com there is information that rooms in this hotel from 15 square meters are not true. You can hear everything that happens in the next room through the walls.
A very good breakfast.
This hotel is located in an apartment building and is located in two entrances, so you may not get to where you need to go. There are no elevators in the hotel, and carrying your 27 kg suitcase to the third floor every day is an unpleasant activity. Dirty trampled carpet in the hallway and in the room. Dirty walls, stained tulle, a broken toilet lid, a broken toilet brush. Can't you fucking spend a fucking 300 tenge on a new ruff??? When checking in, there was only body lotion in the bathroom. Miraculously, the next day after cleaning, shampoo and shower gel appeared. Now about what caused the huge stress. In the morning, after leaving the hotel and returning 12 hours later, I found that all my things from the room had disappeared. We sorted it out for 30 minutes, the administrator was doing completely different things, instead of figuring out where things had gone. No one even thought to look at the cameras. After several calls, we found out that it was the new cleaner who mixed up the numbers and took my things. Are you serious about this? Yes, for such a thing, you should tear off your arms and legs and shove them you know where. I went to breakfast at 7.30. All the food was cold, although breakfast starts at 7 in the morning. There is a mini-bar, but there is no price for its contents, so you may be surprised at an unknown price when you check out. The sound insulation of the room is terrible, it feels like the windows are open. The bed is broken, it keeps on snot. Now it became clear to me why it says on the counter that the payment for accommodation is not refundable, because obviously many people refused such a "service". In the evening, I warned that I would leave early and needed documents on accommodation, well, as expected, no one did anything, allegedly there was another administrator who changed and immediately quit. There are no words. Burn in hell for the hassle.
In 2 years, the hotel has become worse both in terms of room stock and service. Checking in via Booking has become a problem. , only the super location remains
The hotel has 3 balls out of 5. Dirty carpets, unwashed curtains, ignorant bedspreads, service is worse than in the neighboring Mildon. For breakfast, you need to go to the nearby Mildom Hotel. But the location is very convenient, the city center, the price is affordable, 12000 double, suite)) If you can call it that.
A more or less normal hotel. Not without jambs, but in principle everything is more or less normal. I talked to the owner, he is positive about criticism and tries to delve into all the processes himself in order to improve the quality of service. Even to the point that he gave his phone number and asked to inform him about all the blemishes, of which there were very few.