Of the pros, there is a large selection, of the cons, it is hot, a lot of people and few cashiers, and there are even too many consultants in the hall, most of the time they stand in pairs chatting, but it's okay if you approach them, they will help, take you where you need to, show and tell you. So today I decided to ask if there is a tone of foundation I need, I did not find it on the shelves, only a tester. The girl started searching in a drawer under the shelves and found it. For some reason, I didn't even check, took it and bought it, but it turned out that the tube was already opened, the sticker that breaks at the first opening was already torn, the foil inside was removed, the foundation was poured into the cork in no small amount. I was very upset. It is not clear who opened it and who did what with this foundation. I think the consultant girl just didn't notice either, BUT why would I keep selling the opened jars? Why can't we leave them for the future, for testers, with two more years of service there. Perhaps one of the buyers did not have a tester when he opened it (also badly) and tried it, and the consultants simply put this opened tube in a shelf, so that they could give it to someone.
The foundation is not expensive, but it's still a shame and unpleasant, I don't want to use it now. I even thought about going to return it, but I'm sure no one would even talk to me, they say, you opened it yourself. I strongly recommend that all customers check the product for the integrity of the packaging, since the staff does not do this.
And by the way, there are absolutely no testers for many products, and there are no napkins at all.
The staff is generally good, they help in the selection of goods, they understand cosmetics. There are always queues at the ticket offices, though! There are many discounts, a good discount system
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Show business's response
М
милана хуртова
Level 3 Local Expert
October 11
today at 13:30 I went to Mila to choose a gift for my mother (lipstick), two consultants were standing behind me. They came up to everyone instantly and suggested everything they needed, but they didn't come to me, while saying behind my back, "God, she's already REVIEWED ALL THE LIPSTICKS." I chose a shade for 15 minutes and eventually turned to the consultants with a tester with the question is there such a sealed lipstick, to which they replied "I don't know, look")) and rolling her eyes, she climbed into the shelves to see if there was any lipstick available.
why do strangers poke at me and deprive me of help, even though it's their job? a star for a good assortment.