I called the hotline at 494, got through 10 times. Now the quote is: "Your call is 38 in the queue, the waiting time is 57 minutes." Is this serious?!!! I hung on the speakerphone for about an hour, waited until the phrase: "Your call is the first in line and will be serviced by the first available operator" and the following phrase: "There are no free operators, call back later." How do you like the service?!!! That's it, the curtain.
The staff is not very competent and cannot help in serving citizens. The employees lost their receipts for payment of the state duty, I made concessions and offered them to pay the state duty again at my own expense in exchange for the fact that they would take the documents without waiting in line. A month has passed, nothing happened. We will appeal this story in court.