Great store! I found here what I need and at an attractive price, I made the payment with the MIR card without any problems, I also want to note the excellent work of the manager Hussein Najjar, always in touch with me from the selection of goods to its delivery! I recommend buying from this store, the service is at the highest level
I was sold non—working computer components, and all I can say is that their warranty is a HOAX! They refused to replace the parts, saying that "anything could have happened" and accused me of the parts not working. They said they could have fallen or something else, and even refused to send the product back to the supplier, let alone a warranty refund or repair from the manufacturer. The worst purchase of computer components in 20 years! Not a single star!! Complete theft!!!
A very good store, always pleased with the availability of an assortment, the last time I bought a Macbook adapter, everything works fine, although I couldn't find one anywhere
I advise you!
They do not fulfill warranty obligations. I bought RAM. It arrived new and packed, worked for two weeks and fell off. I contacted the technical support service, they sent me the postal data where to send the refund. I sent it at my own expense. The parcel arrived in the UAE, lay in the mail for a month, no one picked it up, and returned to me a month later. After a while, I wrote to support again, they didn't even respond
A large selection of equipment, fairly fast and relatively inexpensive delivery to Russia. There is everything from laptops, computers, smartphones and ending with components and other electronics.
On August 29, I ordered a tablet (Samsung Galaxy) and paid for the order. Later I refused the order (some characteristics did not suit me), the money was not refunded! I wrote in support, without response. Scammers!
The order arrives as described in the description every other time. There were various shoals that had to be eliminated at their own expense. With any problems, they stall for time. You can wait weeks for money for a purchase that you haven't even received.
More about one case.
21 days have passed since the last product was ordered. The parcel arrived in Russia, stayed for 10 days and left.
When trying to contact us, we clarified the information until the parcel went back. The answer is that the buyer refused the parcel himself (not being able to).
They boldly say that even upon receipt, they will not compensate for the cost of delivery.
Earlier, when trying to choose another logistics company, they refused to send only EMS.
The conclusions are simple, if something is wrong with the product, then this is your problem.
And the seller Microless clarifies everything, clarifies and clarifies what is happening).
P.S. after that there will be screenshots of correspondence.
And with the right mood and analysis on the channel).
They refused to return the laptop, the laptop was warming up and working noisily, I tried to return it, but I was told that the specialists had carried out diagnostics and everything was fine with it, and the return was refused
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Светлана Р.
Level 7 Local Expert
January 24
I really liked the store. A huge assortment, the prices are adequate. The Russian-speaking girl Maria competently consulted, told about the technical characteristics of the product. She quickly placed an order, offered to place the goods on the spot, which we did. It was possible to order a video card that was not available, and it was delivered the next day. You can also replace the product with another one, without refund, just paid extra and issued a different model of video card. They also have delivery to Russia
I ordered a candy bar from them in January, order number 369103. In July, the screen turned pink, I wrote to them, they said send us to Dubai from Moscow and we'll see how the result was brought to them in August, they repaired it and sent it back, the candy bar was broken on the way. As a result, they deal with the mail, and they refuse to return the money (at first I asked to send a new candy bar or money, since the computer was broken through the fault of those who packed or transported, as a result, it's already November and I had to buy a new computer to work, I asked to return the funds for mine, which was broken, the reaction is zero!!!). Each time only unsubscribes, we correspond with the mail and will keep you informed. Warranty service is not of proper quality!!!Money for the goods is not returned!
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Ками
Level 4 Local Expert
July 9
Super fast delivery, I did not even expect that my parcel would reach me in two weeks. My friends recommended me to place an order from this store, I did not regret a bit. The site is made in Russian and everything is written quite clearly. I talked to the manager, clarified all the details of the delivery and then made an order. I was advised by a very competent manager and I was very pleased with my purchase. I will recommend it to all my friends and acquaintances. Thank you 🤝🏼😊
A good choice, fast shipping, sooo cool chat support and an individual approach to each client, and I am very cheap delivery to Russia, I love this store. 😍
Hello. I ordered a console for photo and video editing by Lupdek CT for Microles. The goods arrived quickly, but not of proper quality. On the console there was a touch screen torn out with a loop, from the place of its attachment and lay in the manufacturer's branded box. I wrote an email to Mikroles, send him a photo. The answer has come, describe what you want. I wrote how and to what address to send the goods and I'm waiting. I sent the goods to Microles, but they don't want to send the money, I keep correspondence for a week. Trying to sell the goods back. I am waiting for further developments. It's already May 8th. May 16, 2023. Representatives of Microless ignores my claims, they do not want to return money for goods of inadequate quality. The form, the form for drawing up the claim is not sent. I collect data for an application to Rospotrebnadzor, then filing a lawsuit in court. Rospotrebnadzor sent it to the nologovaya. I am in correspondence with Microless. They have a new feature. They sent me back the goods, refused at the post office. Now they are opelated for 14 days.Although by law the days are counted without taking delivery into account . They consider us completely disenfranchised. Dear customers, be vigilant. I am waiting for further developments.
Hello everyone So I waited for the brand new 14 pro max. Everything came in value and safety through the Russian post with a customs ransom . I was very worried because the parcels are opened at customs to check the attachment ... The package came opened and sealed with tape fortunately nothing was changed 🙏the phone cost 22 thousand cheaper than in Khabarovsk. It was sent the next day after the ransom.Before sending , microless employees contacted me via WhatsApp to clarify my data and the index to send .after clarifying my data, the staff answered all my questions, (and they started communicating in English and finished in Russian)thank you for the excellent service. the phone is fully working, activated without any problems, everything works and downloads (I easily installed all the applications that I needed)👍when buying, see the phone version I took international with one physical SIM.
In general, a good store, but when returning funds to Russian cards, there may be difficulties with a severe delay in payments, which in the worst case can reach a month.
I made about 6 orders in Microless. There were problems in 3 orders. At the first time, the laptop was opened and headphones were put inside. A Pixel 6A arrived from another order without one seal.. Well, yesterday X Box S open arrived... For two days I corresponded with the Arabs, with the service, with the delivery service... In the end, they blame everything on customs and mail, although all the packages are microless, not opened... They refuse to make compensation, they say write claims to the mail... Tricky...I will try to correspond further, if something is decided, I will edit the review... Today I opened a package with a console, there are generally traces of use on the legs. Probably returnable... Management freezes off and offers to make claims to the post office... 😅
After 2 days of correspondence, we created a chat on the return of the order with the authorities... I add 2 stars to the review, let's look at the development of events.
Arabic Ali. A huge electronics market. There are no problems with ordering to Russia. Follow the promotions, there are great deals at great prices. The site is clear, it is easy to order.
A great store, fast delivery to Moscow, but then it goes very tight to the regions, but this is already our mail's fault.
Some prices, even taking into account delivery, are two times lower than in DNS.
Accept the WORLD card!
ordered a laptop Legion Lenovo. it came with a delay. there is a matrix marriage strip on the kzhran. a week was fed with transfers of applications to the warranty department. and now they asked me to send it at my own expense, as a result, the shipment came out to 12,000 rubles. no couriers will be sent to you as it is written on the website. I do not recommend the garbage dump site
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Евгений Орлов
Level 12 Local Expert
July 5, 2023
I bought laptops from them in large batches. As a result, out of several orders, they managed to confuse the receipt adesa. Although I wrote to them on whom and where to send. Because of this, they were detained at tomozhna. I had to send them back. Then she came to me. This whole story lasted almost 3 months.
That's half the trouble. When the question arose about the reimbursement of expenses for the delivery of a warranty laptop in their direction. They just stopped responding to me and never returned the money. The laptops are in terrible condition. Although restored.
In general, I regretted contacting them. I do not recommend it.
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Vic
Level 12 Local Expert
September 16
There are only two consultants in the store. do not expect to receive your order earlier than in 30 minutes. It's been a very long time here
Excellent service. The best prices. I am very grateful to Karim for his help. I opened everything, helped to check it, packed it. I even called a taxi. I am very pleased with visiting this store
Wonderful! On March 11, I made a purchase, and on March 20, a courier delivered it to my house. The phone is in a box sealed by the manufacturer. Much cheaper than in Moscow. I don't see any disadvantages.
They were supposed to deliver the order on 02/21.23, it is still not there...no one gets in touch, either in whatsapp or in the mail
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Наталья Шаповалова
Level 9 Local Expert
December 29, 2022
Normal site. They are sent to Russia quickly, only at the customs office in Moscow the parcel can lie for a long time. On average, the parcel arrives in 1-2 weeks. They pack perfectly, they come in one piece.